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AppDynamics global SaaS locations FAQ

What do I need to know about global AppDynamics SaaS locations?   In our continual efforts to provide our customers with fast and reliable service on our SaaS platform, AppDynamics is launching a series of strategic SaaS locations throughout the glo...

How do I get the object I need from a list?

How do I use the getter method and a data collector to return objects from a list?   To get an object from a list, you will add the getter method that returns the evaluated value, then add the data collector to that method.    Table of Contents Step...

India-based SaaS FAQ

As of October 30, 2020, AppDynamics is offering an India SaaS option with data residency located in Mumbai, India. This service is equivalent to the current SaaS offering based in the USA, UK, and Sydney.   We will be using regional-based cloud servi...

AppDynamics SaaS Maintenance and Communications

What kind of alerts and data behavior can I expect during SaaS maintenance?   AppDynamics makes new releases available every 6 weeks. Our goal is for all customers to be on the latest release so they have access to the latest features and fixes.   N...

Erin by AppDynamics Team (Retired)
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How do I monitor AWS extensions?

What should I consider when configuring AWS extensions with AppDynamics?    Table of Contents What should I know about monitoring AWS with AppDynamics?How can I configure AWS extensions to connect to AWS? Using IAM Roles to connect with AWS Connecti...

How do I integrate AppDynamics with Slack?

What is the procedure for connecting an AppDynamics HTTP template to a dedicated Slack channel?   Revised May 16, 2022 Many of our customers today want to quickly alert a Slack channel when AppDynamics detects a customer-impacting performance issue w...

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How do I move the Controller to a different folder?

This article explains how to move a Controller from one folder to another.   Table of Contents What you need to know before you beginStep 1. PreparationStep 2. Stop Controller processesStep 3. Move the Controller to your target folderStep 4. Delete ...

How do I increase Controller and Agent ADD limits?

What are the steps when you want to increase Controller and Agent ADD limits? This article includes instructions to remediate ADD limits at Controller and Account levels.   Overview AppDynamics collects Application Diagnostic Data (ADD) with limits i...

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Preparing for the Scopes Configuration Model migration

What do I need to know about migrating to  the Scopes-based transaction configuration model?   Table of Contents Background How long will the migration take? How can I minimize disruption during the migration?   Background Prior to v4.3, customers u...

Rakesh.Patel by AppDynamics Team (Retired)
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Why am I migrating to the Scope configuration model?

Table of Contents BackgroundWhat is changing?How do the models differ? How does this affect me?   Background Prior to v4.3, customers used the legacy transaction model to configure Business Transaction (BT) entry points for each application. In v4.3...

Rakesh.Patel by AppDynamics Team (Retired)
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How do I disable AdBlock in Chrome?

Issue When AdBlock is enabled on Chrome or other browsers, several screens in the Controller may not load data and appear as blank screens. For more details about this issue, please see Support Advisory: Controller screens not loading due to AdBlock ...

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Harsh.Vyas by AppDynamics Team
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