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A Machine Agent running on Windows OS shows gaps on the Controller due to collector script timeout This article describes an issue where the Machine Agent on Windows OS shows gaps on the Controller, presents the likely cause, and provides steps for ...
What hardware requirements and scripts do I need to install Private Synthetic Agent in Minikube environment? This article describes an automated method of installing Private Synthetic Agent (PSA) in the Minikube environment using provided scripts. I...
How can I run a simulator on my M1-based Mac using Rosetta to provide the needed ARM64 support? To run a simulator on an M1-based Mac, your linked frameworks need to support an ARM64 for M1 slice. This is accomplished by application vendors shippi...
What do I need to do for the Java Agent to instrument my AEM-based application? In order to allow the Java Agent to instrument your AEM-based application, AEM requires an update of its allowlist in the deserialization firewall. To do this, log in...
What is causing an"unable to identify hostname" error during Java Agent installation? Table of Contents IssueDiagnosis and Troubleshooting Issue Java Agent installation is not working for Windows. Telnet connects with the Controller, but gives a...
What are the steps to installing and validating a Java Agent? Table of Contents How do I install the AppDynamics Java Agent? How do I validate that my deployed Java Agent is reporting? How do I install the AppDynamics Java Agent? Download the la...
After Java Agent installation, there is an “unable to identify hostname” error and the Controller can’t connect to Windows When installing Java Agent for Windows, there is an "unable to identify hostname" Error when telnet is checked to Controller...
What are the steps to installing and validating a Machine Agent? In this article... How do I install the AppDynamics Machine Agent?How do I validate that my deployed Machine Agent is reporting? How do I install the AppDynamics Machine Agent? Dow...
AppDynamics Node.js Agent native dependencies and their environments The AppDynamics Node.js Agent has multiple native dependencies which are keyed to particular environments. As such, the Agent works somewhat differently than other NPM packages. ...
What are the steps to troubleshoot a Port 443 error? Troubleshoot the error step-by-step as follows: Step 1. Check to see whether Port 443 is opened Check (telnet <controller-host> 443) from the agent host to make sure the port has been opened. If ...
Why the RangeError: Maximum call stack exceeded error is thrown and what to do about it Problem You receive the error RangeError: Maximum call stack size exceeded for an Angular application when config.fetch is set to True. Solution To resolve t...
Why would Machine Agent on Solaris not allow me to set a locale? Problem When installing the Machine Agent on Solaris, you can only set the locale if a number of prerequisites are met. Locale includes regional settings such as time zone, language,...
How do I resolve post-installation orchestration errors that appear when I restart Java Agent? This article outlines the symptoms, cause, and solution for an orchestration error that appears when re-starting a Java Agent after installation. Table ...
To make sure you have all of the information you need when troubleshooting Agent issues, we've indexed several articles below that will guide you through how to resolve common issues and answer frequently asked questions. Table of Contents Agents...
This article is intended for anyone currently using the 4.3.7 (or earlier) or 4.4.0 version of the AppDynamics C++/C SDK, which uses a separate Proxy (JVM) task, and who wishes to upgrade to the 4.4.1 libagent-based (proxy-less) version of the SDK. ...
What should I consider when resolving agent metric registration limits? In this article... Why do I see this error and what can I do about it? AGENT_METRIC_BLACKLIST_REG_LIMIT_REACHED How can we find the custom metric with an incorrect configuration?...
Question Does the node property eum-header-beforeendofheadtag apply to all type of application agents? Answer The node property eum-header-beforeendofheadtag enables the application agent to write the automatic injection code before the end of...
How do I troubleshoot installation and startup errors when installing a new Agent? Table of Contents Agent Installation ErrorsWhen installing a Machine Agent, how do I handle an initialization error?Can I install the AppDynamics Database Agent with...
How can I troubleshoot Agent issues? Table of Contents Delete an abandoned Machine AgentSet up alerts for Agent statusIssue with account keysAgent overhead or crashTimeout issueMultiple apps on the same serverList of Agents How do I delete an a...
If your Application Agent is not reporting data to the Controller, checking the following items on the machine where the Agent is installed: Is the Agent log empty?Are there network connectivity issues?Are there 401 Unauthorized error messages in ...
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