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Hello,   Early there was an issue on the community that was causing an error when replying to existing posts or when trying to edit your own post.    We have now fixed the issue. If you were experiencing this issue earlier today, try responding to those posts again.  If you are still getting an error, respond to this post and we will take a look.    Thanks for your time and patience.   Best,   Ryan, AppD Community Manager ... View more

Hi Aditi,    For on-prem we are in 4.5.15, is there a chance you could upgrade and see if that helps. Scanning the notes, I don't see mentions of Search, but it could be a worthwhile thing to do.    https://docs.appdynamics.com/display/PRO45/AppDynamics+On-Premises+Platform+Notes   ... View more

This article answers frequently asked questions about the  registration  process, subscription options, and training formats for  AppDynamics University , our e-learning platform.   For FAQs about the types of learning activities available in University and how to sign up for them, click here. FAQs What’s the difference between Standard and Premium University subscriptions? How do I purchase a Premium University subscription for myself or my team? How do I register for AppDynamics University? How do I log in to AppDynamics University? How can I reset my password if I forgot it? How can I tell whether my University subscription is Standard or Premium? What if I have an issue accessing University?   What’s the difference between a Standard University subscription and a Premium University subscription? Standard University subscription   - This is included with your AppDynamics paid license and gives your organization access to self-paced courses for up to 20 active users every calendar month. Premium University subscription  - This offering provides one named user unlimited access to virtual instructor-led courses (ILT) on the public schedule at learn.appdynamics.com, along with all self-paced courses, hands-on labs, instructor office hours, and two certification exam attempts. Enterprise University   subscription  - For training users at scale. This subscription provides unlimited access to all self-paced courses an unlimited number of users. It also includes 50 Premium University subscriptions. Training units  are no longer available for purchase. Customers who retain unspent training units (TUs) can still redeem them. If you have questions about how to spend your existing TU balance, please email  education@appdynamics.com .   How do I purchase a Premium University subscription for myself or my team? If you would like to purchase a Premium University subscription, contact your AppDynamics Account Manager. As mentioned above, the Standard University subscription is already  included with your AppDynamics paid account.   How do I register for AppDynamics University? Once your organization has purchased a University subscription for your team,  your AppDynamics Account Manager will provide a registration URL to your company’s point of contact, who can then invite team members to join your subscription. Once invited, you will receive an email with specific instructions on how to join your organization’s University subscription. After  you register, you can access University content on  https://learn.appdynamics.com .   How do I log in to AppDynamics University? You will log in to your account at  learn.appdynamics.com  using the same credentials (work email address and password) that you use with www.appdynamics.com.   How can I reset my password if I forgot it? On the www.appdynamics.com login screen, click the “Reset Password” link and follow the instructions to reset your password.   How can I tell whether my University subscription is Standard or Premium? Once you are logged in at  https://learn.appdynamics.com , click the  Transcript  link in the navigation bar. Your Standard or Premium subscription will be identified at the top of the page.   What if I have an issue accessing University? Please contact education@appdynamics.com if you encounter errors such as "Cannot proceed with payment and registration as error occurred during validations " or "invalid key", since these require case-by-case investigation and resolution.  Please include as much detail as possible so we can resolve your issue as quickly as possible. ... View more

This article answers frequently asked questions about the different types of learning activities available in AppDynamics University , our e-learning platform, and how to sign up for them.   For answers to FAQs pertaining to the University registration process, subscriptions, and training units, click here .   FAQs: What are the different types of learning activities I can enroll in? How can I search for a course? I have a subscription. Where can I register for courses? How do I get private instructor-led training? How do I use training units? If I finish a course, can I take it again? What if I have more questions University courses and topics?   What are the different types of learning activities I can enroll in? There are four types of learning activities you can enroll in: Instructor Led Courses: Learning activities led by a live instructor. This includes both classroom instructor-led training (ILT) and virtual training (VILT).   Self-Paced Courses: These learning activities are taken online at your own pace and include video tutorials, demonstrations, and simulations. Courses contain a pre-defined group of topics to be taken in sequence. Tracks: Represent a series of recommended learning activities to support you in performing the duties associated with your role. Certification Exams : Provide formal recognition that you have demonstrated knowledge and proficiency to perform specific jobs or tasks related to AppDynamics.   How can I search for a course? To search for a course, first go to learn.appdynamics.com and log in to your subscription. Training is organized into role-based learning tracks which highlight the most important courses for your specific job: Implementer, Administrator, Performance Analyst, and Developer.   You can also search for individual courses using the free text field or filter the course catalog by training type, role, technology, product/feature, and activity.   I have a subscription. Where can I register for courses?   Once you’ve registered for University following the steps outlined here, you can log in and access content at https://learn.appdynamics.com . Courses will be denoted with a Self Paced or Instructor-led label. Instructor-led courses are available with a Premium subscription. If you have a Standard University subscription, you can register for any self-paced course. To sign up for a self-paced course, simply click on the course name, select the Self Paced course option, then click Register. If you have a Premium University subscription, you have access to both self-paced and public instructor-led courses. To register for an instructor-led one, click on the course name, select the date and time, then click Register . Review the course details, then click the blue “Register” button in the top-right corner.   How do I get private instructor-led training? We offer private online instructor-led training for groups of up to 12 participants. If you would like to sign up for private instructor-led training, please contact your Account Manager.   How do I use my training units? Though no longer available for purchase, you can still redeem unspent training units. Please contact your Account Manager.   If I finish a course, can I take it again? Yes. You can enroll in self-paced courses and topics as many times as you’d like. If you have an AppDynamics Premium University subscription, you can enroll in instructor-led courses as often as you need.   What if I have more issues signing up for a learning activity?   If you have any issues accessing the courses you need, email education@appdynamics.com . ... View more