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Resolved! Events service shows critical after fresh installation

I have installed events service in same EC, controller and EUM node for demo purpose but after event service installation the service shows as critical in and then stopped. Please advise what could the reason due for this. I have installed the platfo...

Resolved! Today the snapshots are not available

Dear Cisco,today, I'm not able to see the list of the snapshots in many SaaS Controllers (at least 10 Controllers to which I have access). It seems that the snapshots were saved until yesterday 11:00 PM CET. I opened a ticket with severity S2 3 hours...

Resolved! unable to get token via api https://accountName.saas.appdynamics.com/controller/api/oauth/access_token

I follow up on this doc to generate tokens via API but I didn't receive any response from the server.https://docs.appdynamics.com/appd/4.5.x/en/extend-appdynamics/appdynamics-apis/api-clients#APIClients-GeneratetheTokenThroughAPIthe curl like below:c...

Resolved! Nest.JS support?

Hi,Has anyone tried using the node.js agent to see if it will work with detecting the Nest.js framework?NestJS is a framework for building efficient, scalable Node.js web applications. It uses modern JavaScript.So don't know if this would at least pa...

Resolved! Error when trying to create event service - Connection Refused Error

Hi experts,I have created a new event service in a demo deployment, but it is failing to start up. I'm seeing some errors for failed to connect to in platform-admin-server.log. INFO [2023-05-11 18:24:50,425] com.appdynamics.orcha.modules.modules.Uri...

Resolved! Creating custom metrics for ADQL query for monitoring Intune connectors

1] Tried using Until since to pull the no of days between the expirationDateTime and system date, based on token name as we have many token namesexpirationDateTimeeventTimestamppickupTimestamp2025-07-26T23:00:03+05:302024-11-21T17:06:33+05:302024-11-...

Resolved! Java - Capture Thread Name

Is there a way to capture the Thread Name for Business Transactions in Java?I see RequestGUID and URL are captured when looking through the UI.Thanks.

Resolved! Overall Application Performance Calls Per Minute

Can someone please tell me exactly what Appdynamics classes as a "call" in the "calls per minute" section of the metric browser? This is for java app agent metricsScreen attached.

Resolved! Where is the Alert & Respond Email/SMS Configuration information stored?

Hello all, hoping someone can help me. We are setting up IAM User Keys that are supposed to rotate on a monthly basis. We use those keys to send email from AppDynamics. I can connect to the SMTP server just fine. What I need to find out is where is t...

Resolved! VMWare - Monitoring Extension

We are looking to use the VMWare - Monitoring ExtensionI need some clarification if this extension uses Vcenter or if host info needs to be captured in the config file for each VM and Host managed by Vcenter?The documentation is not very clear on tha...

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