How do I deal with spam or harassment on the AppDynamics Community?  Spam is unsolicited content. Harassment is hateful or threatening speech.  If you see either of these types of content, mark the entry as spam or as harassment so we can remove it from the community. In this article... What are Spam and Harassment? Who can help me with inappropriate content? How do I report inappropriate content? What are the steps for privately reporting inappropriate content?   What are spam and harassment, and how do I report abuse? Spam is unsolicited content that has a commercial intent outside of the community’s mission. Harassment runs the gamut from annoyance to aggression. These examples from our Community Code of Conduct “Don’ts” list partially define what could be considered spam or harassment on the AppDynamics Community: Violent threats or language Discriminatory jokes or language Sexually explicit or violent materials Doxxing — Posting or threatening to post personal information regarding yourself or others Personal insults, especially using racist or sexist terms. Unwelcome sexual attention. Solicitations, self-promotion, commercial messages, or spam—including links to external websites. Advocate for or encourage any of the above behavior. Repeatedly harassing other users. If you see any of these, do report it as inappropriate content so we can remove it from the community.   Who can help me with reporting inappropriate content? Rather than engaging with people you notice are harassing others (whether you or other Community members are being targeted), please alert Community moderators so we can address and remove the problem. Ryan Paredez, Community Manager Claudia Landivar, Community Manager & Editor, Knowledge Base   How do I report inappropriate content?  You can flag the content by @mentioning us (the Community Managers) in any post. The AppDynamics Community offers another reporting method that leaves your identity out of public view. We will act on these notifications of harassment or spam immediately. What are the steps for privately reporting inappropriate content? Only the Community's moderators are notified when you use the Report Inappropriate Content method, and your identity will remain private. We will be able to review the content and determine the next steps. To report spam or harassment privately, take the following steps: Click the drop-down menu button on the upper right corner of the post. Click the Report Inappropriate Content option towards the bottom of the drop-down menu. Type your comment into the Notify Moderator of Inappropriate Content field, then click the Notify Moderator button to submit your report. Additional Resources Code of Conduct Terms of Use ... View more

Cisco AppDynamics Community has launched a program of member emails called Community Latest News about Community-specific programs and updates, as well as member events like contests, surveys, etc. These messages are intentional and distinct from automated emails based on your engagement with the platform. To receive these member emails, you must specifically opt in. You are always in complete control of whether or not you wish to receive these messages directly in your email inbox.  There are two different ways to view and edit your opt-in/out status: through Settings or on your Profile. MANAGE EMAILS in Community Settings or on Your Profile   View and manage opt-in status in Community settings Click your Community Avatar on the top right corner of the community site. This will show you a drop-down menu.  Click My Settings, then the Personal Information tab  Scroll to the bottom, and you’ll see the Community Communication setting.    Click it to opt in or out of receiving Community Latest News emails. If you do make a change, hit Save.     View and manage opt-in status from your Community Profile On the top right corner of the Community navigation bar, click your profile avatar. This will show you a drop-down menu. Click My profile. This will take you to your Community profile page. On the right rail, you’ll see a box labeled Receive Community Latest News Emails.  To change your setting, click the checkbox, adding a checkmark to opt in, or removing it to opt-out.   Refresh the page to make sure your changes were saved.   If you have any questions about this program, feel free to reach out to Claudia or Ryan; we’ll be happy to answer them.  Cheers,  Claudia & Ryan  Your Cisco AppDynamics Community Managers  ... View more

Welcome to the AppDynamics Community. By accessing or using any part of the site, including the Idea Exchange (collectively, the “Community”), you agree that you are subject to and will comply with these Terms of Use, as we may update them from time to time. This Agreement is between you and AppDynamics LLC, a Delaware limited liability company located at 500 Terry A Francois Blvd, Third Floor, San Francisco, CA 94158, USA.  These Terms of Use were last updated on August 12, 2021. Contents Definitions Your Profile and Account Membership Eligibility and Benefits Your Responsibilities Account Termination by AppDynamics No Warranty No Damages Indemnity Proprietary Rights and Privacy Idea Exchange Safe Harbor and Confidentiality Statement  Third Party Links Removal of Material Under U.S. Digital Millennium Copyright Act Enforcement Severability Miscellaneous   1. DEFINITIONS “Agreement” or “Terms” refers to these AppDynamics Community Terms of Use in their entirety.  “AppDynamics”, “we,” “our” or “us” means AppDynamics LLC, its affiliates and subsidiaries. “You” or “your” means you as an individual, and any company or organization for whom you are using the AppDynamics Community. Back to Contents   2. YOUR PROFILE AND ACCOUNT Your username, first name, and last name may be publicly displayed on your private community account, at your discretion. You agree that all information you submit to any Community page, including to profile pages, is accurate and that you will keep it current. If we have grounds to suspect that your information is untrue, inaccurate or incomplete, we have the right to suspend or terminate your use of your Community account. It is your responsibility to maintain the confidentiality of any password associated with your use of the Community. You agree that we may send you information and notices regarding the Community and your account, by email, text messaging, private message, or other means based on the information you provide to us. Back to Contents   3. MEMBERSHIP ELIGIBILITY AND BENEFITS You must be 18 years or older to participate in the Community. Membership benefits are provided at AppDynamics’ sole discretion and may be modified or canceled at any time. The products and services provided under the Community are subject to availability, offered at AppDynamics’ discretion, and for your personal use only. Users may not sell or resell any such products or services. Violation of this term may result in termination of your account. Back to Contents   4. YOUR RESPONSIBILITIES You shall:  Treat other AppDynamics Community users with courtesy and respect; Be responsible for your compliance with these Terms and all activities occurring within or from your Community account; Use commercially reasonable efforts to prevent unauthorized access to or use of the Community, and notify AppDynamics promptly of any such unauthorized access or use; and Use the Community only in accordance with these Terms, for its intended purpose and in compliance with all applicable laws and government regulations.  You shall not:  Impersonate any other person;  Falsely say or imply that you are associated with us, another person, or entity;  Submit content in exchange for payment or other consideration from another person or entity; Make the Community available to anyone else, including sell, re-sell, rent or lease the Community; Make use of the Community to send unsolicited commercial messages; Violate any anti-spam or similar law;  Use the Community to store or transmit infringing, libelous, or otherwise unlawful or tortious material, or to store or transmit material in violation of third-party privacy rights;  Use the Community to store or transmit malicious code or malware, or to engage in phishing or other fraudulent activity;  Interfere with or disrupt the integrity or performance of the Community or any data contained therein;  Attempt to gain unauthorized access to the Community, or AppDynamics’ systems or networks;  Scrape, data extract or data mine, or any related activity, from the Community, or otherwise collect information about other Community users without their consent; or  Submit or link to any content (including any name or user ID you use in the AppDynamics Community) that:  Infringes or violates the intellectual property or other rights of any person or entity; Is subject to any confidentiality obligations with your employer; Contains sensitive or proprietary information; Intentionally interferes with the operation of the AppDynamics Community; Violates anyone’s privacy or publicity rights or otherwise violates the AppDynamics Privacy Policy set forth at: https://www.appdynamics.com/privacy-policy/ (“Privacy Policy”); Breaches any duty of confidentiality that you owe to anyone; Provides any nonpublic information about us or any other company or person without authorization (including the names and contact information for our employees or AppDynamics Community users); Is, in our sole discretion, vulgar, offensive, inappropriate, harassing, defamatory, abusive, lewd, pornographic, obscene or otherwise objectionable; or that we reject for any other reason in our sole discretion; Contains or installs any viruses, worms, bugs, Trojan horses, malware or other code, files or programs designed or having the capability to disrupt, damage or limit the functionality of any software or hardware; or Contains false or deceptive language, unsubstantiated or comparative claims regarding our or others’ products, advertising, commercial referrals, spam, chain letters, or any other solicitation, including solicitation of lawsuits.  Please remember that you may be providing content for an international audience. Things that do not seem abusive, obscene, or offensive to you might seem so to others.  You are solely responsible for compliance with your employer’s policies and requirements. Furthermore, you are responsible for compliance with any regulatory or legal requirement you may be subject to as a result of your employment, residence, or role within an organization.  Use of the Community is at your sole risk. We may modify the functionality of the Community and its interface at any time at our sole discretion, and such modifications may result in a loss of data associated with that functionality. We also reserve the right, in our sole discretion and without cause at any time, and without notice to you, to remove, or refuse to post any content submitted or posted by you to the Community.  Back to Contents   5. ACCOUNT TERMINATION BY APPDYNAMICS AppDynamics reserves the right to audit user accounts at any time.  We may suspend or terminate your access to the Community immediately without any liability, upon notice, if, in our sole judgment, you have violated these Terms. We may also suspend or terminate your use of the Community, or condition your continued use on additional terms. If your continued use, in our sole judgment, poses an undue or disproportionate burden on the Community or our networks, or if your activity on the Community is disruptive or detrimental to other users or the security of the Community, your account may be cancelled. Your employer may be notified and you may be banned from future participation in the Community and other AppDynamics events or AppDynamics assets.  Back to Contents      6. NO WARRANTY THE COMMUNITY IS PROVIDED “AS IS,” EXCLUSIVE OF ANY EXPRESS OR IMPLIED WARRANTIES WHATSOEVER. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  CONTENT POSTED BY ANYONE OTHER THAN US ON THE COMMUNITY IS THE SOLE RESPONSIBILITY OF THE ORIGINATOR OF THAT CONTENT. WE ARE NOT RESPONSIBLE FOR ANY CONTENT POSTED BY YOU OR ANY THIRD PARTY, WHETHER OR NOT WE REVIEWED OR MODERATED SUCH CONTENT. CONTENT POSTED BY US ON THE COMMUNITY IS NOT PART OF ANY USER GUIDE OR LEGAL AGREEMENT. ALL SUCH AFOREMENTIONED CONTENT IS PROVIDED “AS IS”, AND WE DO NOT MAKE ANY REPRESENTATION AS TO ITS QUALITY OR ACCURACY, AND WE SPECIFICALLY DISCLAIM THE ACCURACY, COMPLETENESS, RELIABILITY, USEFULNESS, NONINFRINGEMENT, QUALITY OR ORIGINALITY OF SUCH CONTENT. WE DISCLAIM ANY RESPONSIBILITY WHATSOEVER FOR ANY CONTENT OR MATERIAL ON THE COMMUNITY REGARDLESS OF WHO ORIGINATED THAT CONTENT (INCLUDING OUR EMPLOYEES, PARTNERS, AFFILIATES OR MODERATORS). Back to Contents   7. NO DAMAGES You agree that you bear all risks associated with using or relying upon content on the Community. IN NO EVENT SHALL WE HAVE ANY LIABILITY HEREUNDER TO YOU FOR ANY LOSSES OR DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR DAMAGES BASED ON LOST PROFITS, DATA OR USE, HOWEVER CAUSED AND, WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LIABILITY, WHETHER OR NOT YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Back to Contents   8. INDEMNITY You agree to indemnify and hold us and our subsidiaries, affiliates, officers, agents, and employees harmless from any claims, demands, liabilities, losses, damages, costs and expenses (including, without limitation, reasonable attorneys' fees) arising from: (i) your breach of these Terms or (ii) any claim made by any third party arising out of content you submit to or post on the Community and your activity on the Community, including, but not limited to, your violation of these Terms and your violation of any rights of a third party.  Back to Contents   9. PROPRIETARY RIGHTS AND PRIVACY You grant to us a perpetual, worldwide, fully paid up, sublicensible right and license to use, copy, modify, publish, republish, distribute and create derivative works based on, in any form, and otherwise exploit, any content or material you contribute to the Community for any purpose. Subject to the limited rights expressly granted hereunder, we reserve all rights, title and interest in and to all intellectual property rights in the Community, including but not limited to its user interface, branding, content, ideas, and underlying technology. No rights are granted to you hereunder other than as expressly set forth herein.  By registering for the Community, you agree that we may use your email address to send event information, updates and survey evaluations.  Subject to the above, we will treat your personal information submitted to the Community in accordance with our Privacy Policy. Back to Contents   10. IDEA EXCHANGE SAFE HARBOR AND CONFIDENTIALITY STATEMENT Any discussions of product ideas by AppDynamics, roadmaps, demonstration of functionality, and/or user research discussion on the Idea Exchange (collectively "Idea Exchange Materials"), is the confidential information of AppDynamics and the recipient shall not disclose the Idea Exchange Materials to any third party. AppDynamics reserves the right to change the Idea Exchange Materials at any time, for any reason and without notice or compensation to the recipient. Idea Exchange Materials are not a guarantee of future product features and should not be relied upon as such. Actual product results may vary from forward-looking statements due to changes in AppDynamics and customer technologies, factors related to the economy and target markets, acquisitions of other companies, the hiring and termination of personnel and other factors. Please note that Idea Exchange submissions are reviewed in good faith and will be evaluated in accordance with relevant business, product, and other strategic factors when deciding whether to move a submission forward in the Idea Exchange process. Idea Exchange guidelines can be reviewed here. Please note that Idea Exchange submissions are reviewed in good faith and will be evaluated in accordance with relevant business, product, and other strategic factors when deciding whether to move a submission forward in the Idea Exchange process. Idea Exchange guidelines can be reviewed here. Back to Contents   11. THIRD PARTY LINKS The Community may contain links to third party sites; such linked sites are not under our control and we are not responsible for the content of any linked site or any link contained in a linked site. We reserve the right to remove any links at any time. AppDynamics does not endorse the companies or products to which it links and reserves the right to note such on its web pages. If you decide to access any of the third party sites linked you do so entirely at your own risk.  Back to Contents   12. REMOVAL OF MATERIAL UNDER U.S. DIGITAL MILLENNIUM COPYRIGHT ACT If you wish to submit an allegation of infringement under the U.S. Digital Millennium Copyright Act of 1998 (DMCA), please contact us at legal@appdynamics.com. If we receive a notice alleging that material or content you posted on the Community infringes another party’s copyright, we may remove that material in accordance with Title II of the DMCA (Section 512 of the U.S. Copyright Act).  Back to Contents   13. ENFORCEMENT We generally do not prescreen, verify, edit, monitor or moderate the content posted by users but may do so from time to time in our sole discretion, including in private groups. We and our agents reserve the right to investigate any violation of these Terms and to take appropriate remedial action.  Any violation of these Terms may result in the suspension or termination of your ability to use or participate on the Community and its associated pages. We reserve the right to enforce these Terms at our sole discretion, including, but not limited to, warning users of violations, disabling or suspending privileges and/or access, deleting, screening or editing any content, or prohibiting any behavior that does not comply with these Terms, or which we otherwise deem inappropriate, harmful, objectionable or inaccurate.  Deliberate attempts by you or someone on your behalf to evade or circumvent the suspension or termination of your use or participation on the Community violates these Terms, constitutes an unlawful trespass to our equipment and systems, and may result in legal action.  We may release information concerning your use of the Community (including posted content, registration information, and network records) when we believe release is appropriate to comply with the law (e.g., pursuant to a subpoena, warrant or court order); to enforce or apply these Terms; to protect our rights or property; to protect against fraudulent, abusive or unlawful use or participation on the Community; or if we reasonably believe that a situation involving imminent danger of death or serious bodily injury to any person requires disclosure.  No failure or delay by either party in exercising any right under these Terms shall constitute a waiver of that right. Other than as expressly stated herein, the remedies provided herein are in addition to, and not exclusive of, any other remedies of a party at law or in equity.  To report violations of these Terms, please email legal@appdynamics.com with appropriate details, including your contact information. Back to Contents   14. SEVERABILITY If any provision of these Terms is held by a court of competent jurisdiction to be contrary to law, the provision will be deemed null and void, and the remaining provisions of these Terms will remain in effect.  Back to Contents   15. MISCELLANEOUS These Terms do not create a partnership, franchise, joint venture, agency, fiduciary or employment relationship between you and us. You may not assign your rights or obligations under these Terms, whether by operation of law or otherwise, without our prior written consent.  These Terms shall be governed exclusively by the laws of the State of California, without regard to its conflicts of laws rules. Each party hereby consents to the exclusive jurisdiction of the state and federal courts located in San Francisco County, California to adjudicate any dispute arising out of or relating to this Agreement. Except as expressly stated in these Terms, these Terms constitute the entire agreement between the parties, and supersede all prior and contemporaneous agreements, proposals or representations, written or oral, concerning their subject matter.  AppDynamics reserves the right to change these Terms and benefits at its sole discretion upon thirty days notice. AppDynamics reserves the right to suspend access to, or terminate, the Community upon thirty days’ notice.  No modification, amendment, or waiver of any provision of these Terms shall be effective unless it is by an update to these Terms that we make available on this website. Back to Contents   Additional Resources AppDynamics Community User Code of Conduct ... View more

You can change your avatar image at any time. The image you choose will serve as both your profile avatar, and your message avatar.  The Community library includes a number of collections you can use. Or, to further personalize your avatar, you can upload your own image from your computer, from your Community albums, or from another online source.  In this article… How do I change my profile avatar? What is the maximum size of an avatar image? How can I resize my profile avatar image? Additional resources    How do I change my profile avatar? You can upload your own avatar image from your computer or another online source. This image will be used for both your profile and your message, and you will be able to crop the original image for each use. NOTE | The avatar image must be less than 5MB in size. Click the avatar icon in the top right side navigation, then click My Settings. Click the Avatars tab From the pop-up window, choose the method for uploading your avatar image. You can browse and upload an image from your computer, from your uploaded Community images (My Albums), or from another website.            NOTE | Uploaded avatar images must be less than 5MB in size. Follow the Wizard through each steps to complete the upload. Options under My Settings > Avatars From the Community   Click the Choose a collection dropdown to see a list of avatar themes.  Select a theme, then select an image from the options shown alongside the Choose an avatar label. Upload an Avatar link Click the Upload an Avatar link Click Browse and navigate to your image file You will be able to resize your image to serve as both a profile and a message avatar. From my albums Albums on the community contain images you have uploaded that have been approved. You can choose one to upload as an avatar. TIP | You can revert to a previous avatar image from this collection From the Web Enter your custom avatar URL Click Set Avatar     How can I resize my profile avatar image? Within the profile avatar Wizard, you can reposition the image until you're satisfied with it in both the profile and messenger sizes. Drag the image corners to crop it, and drag the full image to position it to your liking. You’ll be able to see a preview in the round window, upper right. Click Save and Continue to resize the image for your profile. Next, you'll crop the image again for your message avatar. Or click Choose another avatar to go back a step and select a different file for your profile.  In the next Wizard screen, you can crop your image for the smaller message avatar in the same manner as for your profile avatar.   Click Save to finish with your current selections, or Back to previous size to adjust your profile image cropping. Additional Resources How do I subscribe to receive Community notifications? How do I send a Private Message? How do I update and use my Community profile? ... View more

What are ways to make my user profile work for me? Because the AppD Community uses single sign-on (SSO) for user authentication, you don’t need to set up a Community account when joining. You can personalize your profile, though, to get the most out of available features. Settings include language, time, avatar, and bio— to name a few. Other Community members can also see a view of your profile page, showing your recent activity and engagement stats (but not everything on your profile).  In this article… What is my profile, and what can I see, view and do with it? What can others see on my profile? How do I update and personalize my profile? Additional resources     What is my profile, and what can I see, view, and do with it? Your profile page shows information like your Recent Notifications, Community activity, and engagement statistics since your registration date. Access your profile page by clicking your avatar on the top right navigation.  Your profile page view shows: PROFILE PAGE INFORMATION TYPES Drafts   Find your draft content listed here About me  Short content you can add to your profile Discussion Feed  TIP | Using the drop-down menu to the right of the page title, you can filter this feed of Forum content by:  Topics I’ve participated in My latest contributions My archived contributions Kudos from  Kudos other members gave you Kudos to  Kudos you gave to other members   Latest Activity  A complete list of all of your Community engagement, including posts, and kudos given and received.   Community Stats | Both general and specific statistics about your engagement in the Community. NOTE | Other members can only see your registration date, date you last visited, total messages posted, and total kudos received. Only Administrators can see your profile email address.     What can other members see on my profile page? Other members can also see a view of your profile page, limited to the following: Discussion feed Latest Activity feed Kudos Minimal statistics: your registration date, date you last visited, total messages posted, and total kudos received Only Administrators can see your profile email address.   How do I update and personalize my profile? You can change language, timezone, and other professional and personal settings. Including personal information is optional. But, you may find it helps inspire greater connections as you contribute in Community. Do what's right for you!    How do I adjust my profile settings? To customize your profile settings click the avatar icon in the top right navigation bar, then click My settings. By default, you’ll land on the Personal Information tab where you can add professional information about yourself, like a post signature, title, location, or Bio. If you want to add a personal signature, you can compose it using simple HTML. Paste your finished code into the Signature field. Want an “About” message to show on your profile page? Add the content in the Biography field. When you’re finished, click Save. To access your Personal Information settings click the avatar icon, then My Settings     Additional Resources How do I subscribe to receive Community notifications? How do I send a Private Message? How do I change my profile avatar? ... View more