Controller (SaaS, On Premises)

Java Agent Auto Instrumentation is not working

Hello all, I'm trying to utilize Cluster Agent Auto Instrumentations for java application in k8s cluster. the agent seems to be copied and started on app pods but doesn't report any metrics - I've checked agent's logs folders and there is no folder n...

AppDynamics SAAS controller duplicate users identification and deletion process

Hi Team,We have a SAAS controller and there are many people who have two users with the same name to access this controller. So can we identify duplicate users and remove them?I have seen the document about RBAC API to manage the users and groups. Is...

Are there user management logs I can use to determine duplicated users, sign-up process status, last login-in date and activity?

Hi team, I'm using a SAAS controller. I have so many duplicates users on my account management module, And I would find a way to detect the last status of them and to detect their activity logs. I want to delete the duplicate users from my account ma...

How to Change Alert Sent Timing For SaaS Controller From UTC TO Local TimeZone

Hi All, We are facing an issue while the alert sent for any health rule violation to the customer is in UTC timezone. So please let us know if there is any way that we can change the timezone from UTC to Local TimeZone so that the customer can receiv...

Resolved! Can't find the clientId / token endpoint snippet

Hi I just started a free trial to evalulate the product for monitoring our k8s cluster, however I can't find the "snippet" mentioned here anywhere in my dashboard.https://docs.appdynamics.com/appd-cloud/kubernetes-and-app-service-monitoring/install-k...

Resolved! Health rule Timeframe

Hi,When creating a health rule, use data from last ----- mins (1 to 120 mins), Is this the rolling time window ? Like every time it calculates the last X minutes ? Is there any way to choose the static timeframe ? Means, Choose the first 5 mins of da...

Extracting APM BT thresholds via API

Hi all,I am trying to extract threshold values I have defined for some BTs under an app.I can find API calls to get controller level settings, health rules, apps in a controller etc. but nothing like threshold settings (the ones that are used to clas...

Creating different BT for suburl

Hello,I have a URL with proper business transaction definition, lets call it '/foo'. I'm able montior it well.I want to monitor another URL which is '/foo/bared' but when I try to create a business transaction and check for live preview, it is masked...

Resolved! OTel Attribute Descriptions

In the "Configure The OpenTelemetry Collector" documentation I see "Attribute Description":service.namestringshoppingcartLogical name of the service; equivalent to your AppDynamics tier name.....service.namespacestringShopA namespace for the service....

Resolved! Custom Business Transactions

Hi Team,I would like to know how to differentiate business transactions that are captured by Appdynamics and the custom business transactions.In our application there are around 115 business transactions under Business Transaction section. Customer ...

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