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Mario.Morelli · 10-12-2021

Hi Team Just wanted to know if anyone has built a custom extension to gather disk latency stats using the Machine agent or via an extension for Linux? The default SIM metrics don't have this info, and we don't need the I/O Utilization Thanks

Mario.Morelli · 03-22-2021

Creating large amounts of Analytics Metrics takes some time, and there is no official API to support this function currently. If you wish to automate this in the interim , to reduce the time taken to create them you can do the following. You woul...

Mario.Morelli · 07-05-2020

Hi there Does anyone have a way to manipulate the time in an alert template. It'showing the event time in UTC time, not in the customer's time We have SaaS Controllers which are in Europe however the customer is in a different timezone, however from ...

Re: EUM BT correlation · 05-24-2023

That is correct, As I mentioned, if for some reason the correlation does not work, some WebServers do not allow other headers etc. Or will block them for security, which will break the correlation. Will just have to then have the customer check and a...

Mario.Morelli · 05-24-2023

HI Vishal The events will trigger once the thresholds are breached as set. It is unclear what thresholds you are trying to set with the screenshot. Do you have a defined threshold you want to define, if so can you clarify in detail what you are tryin...

Re: EUM BT correlation · 05-24-2023

Hi Gaurav First Question is, do you have all 3 layers instrumented? 1. Front End With Adrum End User Monitoring 2. WebServer , with AppAgent? 3. JVM App server with AppAgent? If you only have 1 & 3, unless there is something within the webserver that...

Mario.Morelli · 05-18-2023

Hi Michael We use both Local and SAML account at the same time with our SaaS Controllers. On your main login screen, once SAML Auth is setup, you will have the option of using the SAML Auth, which will redirect you to the SAML provider for authentica...

Re: API call to extract EUM appkey list · 04-27-2023

Hi Ashley Glad to help, Yes sure for Mobile apps you just change the value in your API call as below EUM Web - getAllEumApplicationsData EUM Mobile - getAllMobileApplicationsData Ciao

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Re: EUM BT correlation

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Re: EUM BT correlation

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Re: API call to extract EUM appkey list