Discussion Feed

Kubernetes and OpenShift are powerful and flexible. They’re also complex to set up, monitor and maintain at scale. Check out @Sasha.Jeltuhin's latest engineering blog for a look into what we monitor in OpenShift, as well as some advice on how our strategy might benefit your own environments >>    Monitoring Kubernetes and OpenShift with AppDynamics         ... View more

Join @Mark.Prichard and @Jonah.Kowall of AppDynamics and Kamala Dasika of Pivotal in this webinar as they discuss how application and business performance monitoring on applications deployed in Pivotal Cloud Foundry (PCF) can help you proactively detect potential issues and drive business outcomes.      Cloud-Native Insights: How Platform & App Visibility Drive Business Outcomes Thursday, September 13 10:00am PST Sign up here >>  ... View more

August Release Notes and Downloads are now available. We’ve indexed notable highlights for the community below.   What are the highlights I should know about? PHP support enhancements Java support enhancements .NET Core 2.1 support Branding updates BETA programs Resolved issues Monitoring cloud applications guide Get started   You’ll notice in the grid below that each feature enhancement calls out who in your organization may find this most interesting and may be most impacted.   Product Feature Enhancement User and Performance Analyst Admin and Implementer Developer Application  Performance PHP Support Enhancements   ✓ ✓ Java Support Enhancements ✓ ✓ ✓ .NET Core 2.1 Support   ✓  ✓ Platform  Branding Updates   ✓ ✓       PHP support enhancements Support for php v7.2 Support for auto-detection of predis 1.1.1   For a complete list of supported PHP environments, visit our   PHP documentation . Java support enhancements Browser to application correlation for Play & Mule Frameworks Asynchronous Transaction monitoring for Mule, spray, Play, Vert.X frameworks Enhanced transaction monitoring for Axon framework Enhanced sensitive data redaction capabilities   Check out all of the 4.5.1 Java agent updates and an extensive list of Java supported environments and versions .   .NET Core 2.1 support To align with Microsoft’s upcoming retirement of support for .NET Core 2.0 in October 2018 and their accelerated release of new versions, including .NET Core 2.1 in June 2018, AppDynamics now provides robust support for .NET Core 2.1. As our customers make the transition to 2.1, we will offer all of the functionality provided for 2.0, including async await tracking and full-stack and cross-stack visibility into your application and business performance. Simultaneously, we will continue supporting 2.0 as in the past through the official end of life on October 1, 2018. Branding Updates The next time you log on to the AppDynamics Product, you’ll notice updates to the AppDynamics logo and colors in the standard toolbar and throughout the user interface. These changes were made within the product to align with the most recent AppDynamics brand guidelines.   See What’s Coming! Join a BETA today. We recently wrapped up our IIB Monitoring BETA with the successful launch of the IIB Agent. We’re currently running several other programs and we’re always looking for new participants: AWS Lambda Monitoring (Serverless Computing) Cisco ACI & Network Visualization Integration Ruby Monitoring Anomaly Detection (Machine Learning/AIOps) Transaction Analytics Beta Program: Agentless Analytics on SaaS   For further details and to enroll in a BETA program, reach out to your AppD Rep today.   Resolved Issues As part of 4.5.1, we addressed multiple product issues in order to create an improved customer experience. Below is a list of key issues that were resolved:   Infrastructure Visibility Application Infrastructure Performance|root takes a long time to load (SERVER-4744)   On-Premises Platform Enterprise Console takes longer than HA Auto Failover Interval to trigger a failover (ECONSOLE-3097) Enterprise Console should validate all Controller passwords before upgrading (ECONSOLE-3279) controller.sh doesn't work with long controller home path prefixes (ECONSOLE-3313) Adding secondary controller fails if the External URL is same as the Controller URL (ECONSOLE-3350) bin/controller.sh stop-events-service does not work (ECONSOLE-3357) Controller Upgrade from 4.4.3 to 4.5.1 fails for new versions of Ubuntu due to undocumented dependency on tzdata package (ECONSOLE-3473) Controller upgrade to 4.5 requires massive amounts of free disk (ECONSOLE-3508) User with Configure Transaction Detection is unable to update or data a scope (METADATA-4194) Slow permission check when filtering dashboards when calls initiated from DashboardManagerBean.getAllDashboardSummaries (METADATA-4666) Unable to create API Client due to failed permission check on create of Entity (METADATA-4907) Modify baseline calculation based on passed timezone instead of UTC (METRICSVC-2045)   End User Monitoring removeEventListener() no longer works after the listener is wrapped by Causality.wrap() (BRUM-3855) Usernames and Passwords are printed in the Synthetic Agent Logs (SYNTH-3329)   Application Performance Management Unable to save Python Error Detection Configuration (APMPLAT-7115)  Java Agent Report E2E metrics at Node, Tier, Application level in addition to BT level (JAVA-3867) .NET Agent Special characters in custom name causes System.Runtime.InteropServices.SEHException in Profiler Log (DOTNET-2703) Node.js Agent Node.js agent in proxy mode does not connect over SSL (DLNATIVE-1684) - PHP Business iQ/Analytics Saving the Analytics RBAC changes results in '500 Error' due to a missing Role in the Data Access Table (ANALYTICS-8474)   A comprehensive list of resolved issues organized by product area is available in our 4.5.1 Complete Release Notes   More on AppDynamics with Docker, Kubernetes, Azure, AWS, and PCF>> If you are interested in learning more about what AppDynamics has to offer by way of cloud monitoring, check out our new Monitoring Cloud Applications documentation page. We think it’s a great resource— it’s a comprehensive guide on our cloud platform providers and how to keep track of changes in your infrastructure and components.   Get started>> Download Essential Components AppDynamics Upgrade Checklist For Any Release   Please note:  The versioning of AppDynamics language agents is done independently of each other and the Controller. Therefore, you do not need to keep track of your agent versions. 4.5 agents are backward-compatible with any 4.4.1 or higher Controller, so you can simply download and install the latest version of the agent and it is guaranteed to work. See Agent and Controller Compatibility for more information.    Ask a question about these updates  ... View more

Follow the five steps below to upload requested files to the AppDynamic drop zone for your Zendesk help ticket. The drop zone is designed to handle uploads of files exceeding the 20 MB limit of the support system.  It provides a web-based (HTTPS-secured) upload mechanism capable of handling files in the multi-gigabyte range.   1. Navigate to the AppDynamics drop zone URL that is sent to you in your Zendesk help ticket and enter the same email address used for your AppDynamics account and Zendesk. Please note that the link is ticket-specific. Example URL:  https://upload.appdynamics.com/dropzone/support/146558   2. Select the file(s) to upload by dragging them into the "Drag files here or click to add file" field. Alternatively, click on the field, select the file(s) to upload, and click "Open." Important: There is some browser-side pre-processing of the file(s) that may take time, depending on the file size. When this is completed, the drop zone will show the file(s) first as "%" processed and then as "Completed." Please note that this does NOT mean the file was already uploaded.   3. Submit the selected file(s) for upload.   4. The AppDynamics drop zone will display a confirmation message after successfully completing the upload.   5. At this point, you are done. If necessary, you can "Upload More Files" in case you missed one. In your ticket view, you should see a comment like the one below confirming the upload.   ... View more