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Two types of invitations a person could receive related to their AppDynamics account: An invitation to be a user on their organization’s Portal account An invitation to be a License Contact (License Additional User) We’ve outlined the process for accepting each type of invitation below.   Accept an invite for your organization’s Portal account There are two ways a Company Admin may bring you into their organization: Adding you as a new user Inviting you as an existing user   If you were added as a new user If an admin has invited you as a new user, this means that you don’t already have an account registered in the AppDynamics system. Follow the instructions below for accepting an invitation:   1. You will receive an invitation via the email account entered by the Company Admin. 2. Click the Set Your Password button.   3. Once you’ve set a password and completed your profile, you will be registered to the account and taken to the Account page. You must log in using the same email address that was used to send you the invitation. If you try logging in using a different email address, you will receive an error.   If you were invited as an existing user If you have an AppDynamics account (e.g., an old self-service trial with the same email address) with the same email address you’ll be using for this new organization, our system will recognize this and your Company Admin will use the Invite flow to add you to the account.   1. Upon being invited, you will receive an invitation link via email. 2. Click on the Accept Invitation link to be registered to the account. 3. You will be taken to the sign in page.   Troubleshooting Below are a few troubleshooting steps to try if you encounter issues accepting an invitation.   Error: You do not have permission to accept this invitation. Resolution: Try accepting the invitation in using an incognito browser window. Additionally,  make sure that you are using same email address that was used to invite you.   Accept an invite as a License Contact (License Additional User) Follow these steps if you have been invited as a License Contact by a License Admin .   1. When an administrator invites you to their License Contact list, you will receive an email notification. Within the email, click Accept Invitation.   2. Enter your first name, last name, and password, then click Create free account.   3. You’ll then be redirected to Portal. Note: We are aware of an issue where users are being redirected to the Controller and are working to resolve it.    Troubleshooting If you encounter an error when trying to accept the invitation, follow the resolution steps below.     Error: You are logged in with a different account from the one intended on this invite. Please log out and try again with the account that matches the email address on the invite. Resolution: When accepting an invitation, you must be logged in using the same email that your administrator entered when inviting you. Log out of your current account and log back in with the correct email address.   ... View more

Table of Contents Feature Enhancements BETA Programs Resolved Issues Get Started Additional Resources Ask a Question    What are the highlights I should know about? These release highlights will guide you through the newest features and capabilities. Notice in the grid below each feature enhancement identifies most interested or impacted users.   Product Feature Enhancement User and Performance Analyst Admin and Implementer Developer Platform Removal of Adobe Flash-Based Screens ✓ ✓ ✓ Database Visibility Generic Snapshot Correlation for PHP Applications ✓ ✓ ✓ Client Program Names for Sessions   ✓   Custom Metric Validation Enhancement ✓ ✓   Network Visibility Support for 50 Application Agents in Multi-Tenant Installations   ✓   Partnerships and Integrations Application Analytics and Java Support for Pivotal Cloud Foundry (PCF)   ✓   ✓   ✓ ServiceNow Integration Enhancements ✓ ✓     Removal of Adobe Flash-Based Screens Removal of Adobe flash-based screens continues to be a priority within the product. We are releasing ten converted screens (listed below) as part of v4.5.5 and expect to convert many more in the next few releases.   MBean Browser Automatic Leak Detection Slow Transaction Thresholds Call Graph Settings Instrumentation - JMX Object Instance Tracking Custom Memory Structures Analytics Config JMX Metrics Configure Instrumentation Dialog   Generic Snapshot Correlation for PHP Applications With generic snapshot correlation, we’ll attempt to match and tag business transactions and snapshot identifiers to database visibility data to provide a better integration across your entire PHP application and relational database. Read the full documentation here .   Client Program Names for Sessions Database visibility monitoring sessions are now tagged with a descriptive name, enabling you to see and track them in the monitored database instance.   Custom Metric Validation Enhancement The results of your custom query metrics are validated, so that if the resulting value is a non-integer, a descriptive error message is displayed. Read the full documentation here .   Support for 50 Application Agents in Multi-Tenant Installations In v4.5.4, we introduced Network Agent support for up to 50 Application containers running on the same node as that of the Network Agent. Building upon those performance improvements, the Network Agent (v4.5.6 of the agent) can now support up to 50 Application Agents running on the same server as that of the Network Agent, in a single tenant or multi-tenant environment.   Application Analytics and Java Support for Pivotal Cloud Foundry (PCF) To separate the task of configuring application performance monitoring and analytics, we've introduced a third tile on the Pivotal Network specifically for application analytics. With this tile, you can deploy an Analytics Agent in the PCF environment to report transactional analytics to your Controller. Additionally, the Extension Buildpack now supports the Java Agent, allowing for advanced configuration and the masking of sensitive information. For details, visit the Application Performance Monitoring , Platform Monitoring , and Application Analytics for PCF Release Notes. You can also check out the latest blog post.   ServiceNow Integration Enhancements We’re excited to introduce v3 of the AppDynamics and ServiceNow integration, which offers support for ServiceNow Operational Intelligence . Using the AppDynamics-ServiceNow Data Sync , metrics will flow directly from your AppDynamics Controller to your ServiceNow instances. Take advantage of ServiceNow features like anomaly detection and alerting for automated ITSM and ITOM workflows driven by deeper insights into your infrastructure and applications. For details on the integration, functionality, and metrics, check out our latest blog .     See What’s Coming! Join a BETA today We’re currently running BETA programs and we’re looking for new participants: AWS Lambda Monitoring (Serverless Computing) Transaction Analytics Beta Program: Agentless Analytics on SaaS   Resolved Issues As part of 4.5.5, we addressed multiple product issues in order to create an improved customer experience. Below is a list of key issues that were resolved:   Language Agents Baseline of type None need 1 day data (APMPLAT-9250) Number of nodes value is wrong in tiers and node dashboard (APMPLAT-9283) Replace Correlation Analysis (APMPLAT-9529) Not able to edit Thread Dump Collection Interval (APMPLAT-9652) HTTP Backend calls from TIBCO BusinessWorks 5.x are not getting detected (JAVA-4398) ConcurrentModificationException thrown while resolving Transaction (JAVA- 4625 ) Not able to set socket-enabled flag from UI (JAVA- 4612 ) Exceptions in Agent logs with JDK11, Upgrade to ASM 7 (JAVA-4463) Message itself removed from BT snapshot when Sensitive data filter on exception message rule defined instead filtering sensitive data when exception message have special quotes/characters (JAVA-4544) Sitecore crashing with Access violation (DOTNET-2767)   Platform Unix socket conflict for Controller when there is a stale /tmp/mysql.sock owned by non-appd user (ECONSOLE-3488) Remove max limit and expiry of security provider cache (PLATCPS-9298) Database health rules not evaluating with external user who has roles Account Owner(default) and Administrator (default) (PLATCPS-7723) Optimize the canViewUser call (PLATCPS-8652) DDMetricHierarchyBuilder::getADDForMetricNode needs to be optimized (METADATA-5306)   Database Error in UI while saving custom metric in Database monitoring -> custom metrics section, available/selected databases list for "these specific databases" is empty (DBMON-3969) Compatibility between DB Agent pre-4.3.4 and controller post-4.5.2 is broken (DBMON-4217)   EUM Infinite recursion bug on event listener instrumentation (MRUM-4072) HTTP Status 500 Error Returned When Accessing the Browser App Dashboard (EUMUI-2031)   Application Analytics  Analytics searches erroneously convert 'NOT' to '!' in filter names (ANALYTICS-9360) HTTP Data Collectors v4.5.3 throw error and do not display data (ANALYTICS-9623)   Get Started Download Essential Components (Agents, Enterprise Console, Controller (on-prem), Events Service, EUM Components) Catch up on recent releases impacting you AppDynamics Upgrade Checklist For Any Release Product Announcements, Alerts, and Hot Fix Details   Additional Resources More on AppDynamics with Docker, Kubernetes, Azure, AWS, and PCF>> If you are interested in learning more about what AppDynamics has to offer by way of cloud monitoring, check out our new Monitoring Cloud Applications documentation page. We think it’s a great resource— it’s a comprehensive guide on our cloud platform providers and how to keep track of changes in your infrastructure and components.   Can’t find what you are looking for? Need more assistance? Ask a question in the Latest Release forum. ... View more

Table of Contents Feature Enhancements BETA Programs Resolved Issues Get Started Additional Resources Ask a Question   What are the highlights I should know about? These release highlights will guide you through the newest features and capabilities. Notice in the grid below each feature enhancement identifies most interested or impacted users.   Product Feature Enhancement User and Performance Analyst Admin and Implementer Developer Application Performance EUM Correlation for Akka HTTP   ✓     Support for Play 2.6.x ✓     IBM WebSphere Enhancements ✓ ✓   Support for 3.5.0-3 Vert.x Core ✓     PHP Support for Transaction Analytics ✓ ✓ ✓ Infrastructure Visibility Service Installer for Database Visibility on Windows   ✓     Additional Metrics for MongoDB ✓    ✓ Enhanced Query Stats Collection with Date and Time Filtering for DB2 ✓     Use a REST API to Retrieve a List of Monitored Databases   ✓   CPU, Memory and Query Wait State Information in the Database Live View ✓       Network Visibility for Kubernetes   ✓   ✓   ✓ Performance Improvements for Network Agents     ✓   End User Monitoring Synthetic Monitoring for On-Premises Customers   ✓   ✓   ✓ Plot IoT Data by Geographic Area   ✓   ✓ Platform Removal of Adobe Flash-Based Screens   ✓ ✓ ✓ AppDynamics for SAP Several Additions and Enhancements ✓ ✓ ✓     EUM Correlation for Akka HTTP Get the benefit of correlated EUM and Business Transaction visibility with applications built on the Akka framework. Read the full documentation for details on supported Java environments.   Support for Play2.6.x The Java Agent now automatically instruments applications built using the the latest version of the Play framework (2.6), with the Akka HTTP server implementation out of the box for both Java and Scala.  Read the  full documentation  for details.   IBM WebSphere Enhancements The Java Agent has been certified to support WebSphere Liberty Profile. Additionally, the agent correctly interprets the new format of garbage collection and CPU consumption reporting introduced by IBM in the SR5 release of their Java SDK v8.   Support for 3.5.0-3 Vert.x Core The out of the box configuration for instrumenting applications built using the open source Vert.x framework has been enhanced to support the latest Vert.x framework versions (3.5.0 to 3.5.3 inclusive), bringing the easy AppDynamics out of the box experience to customers using this popular reactive application framework.  Read the  full documentation  for details.   PHP Support for Transaction Analytics Many customers are benefitting from the close correlation between performance data and business outcomes afforded by the AppDynamics Business iQ (“Analytics”) capabilities, such as segmenting transaction performance by customer or identifying stalled orders by customer with Business Journeys. With the 4.5.4 release, customers with PHP applications can enjoy these same benefits previously available only to Java, .NET and Node.js users.   Service Installer for Database Visibility on Windows To simplify the installation process, you can now run a script to install the Database Agent as a Windows Service instead of having to launch Database Monitoring via the command line. Read the full documentation for more details. Read the full documentation for details on installing the Database Agent.   Additional Metrics for MongoDB We’ve enhanced MongoDB metric collection by introducing four new metrics that will help you dig deeper into Node state changes and Replication performance: Replication_MyState, OplogTimeDiff_in_sec, Oplog_Size, and Oplog_Max_Size. Read the full documentation for information on all MongoDB Server Metrics.   Enhanced Query Stats Collection with Date and Time Filtering Query stats collection for DB2 is now filtered using the LAST_METRICS_UPDATE column for the last five minutes to reduce monitoring overhead.   Use a REST API to Retrieve a List of Monitored Databases The new REST API call can help you gain deeper insight into your Database Servers by providing you a list of all of your monitored Database Servers. Read the full documentation to see the REST API call.   CPU, Memory, and Query Wait State Information in the Database Live View The Database Live View window will now show CPU usage, memory usage, and query wait state information for MSSQL, even if you have disabled Hardware Monitoring. Read the full documentation for details on the Live View.   Network Visibility for Kubernetes We recently wrapped up one of our BETA programs with the successful launch of Network Visibility for Kubernetes. This new capability adds an important new tool to your application monitoring arsenal, allowing you to isolate and troubleshoot network-related performance issues faster. Read the full documentation or watch our recorded technical session.     Performance Improvements for Network Agents The Network Agent can now support up to 50 Application containers running on the same node as that of the Network Agent.    Synthetic Monitoring for On-Premises Customers The first offering of Synthetic Monitoring is now available for our on-premises customers. This release of the synthetic server, together with the latest update of the synthetic private agent, enables on-premises customers to monitor the availability and stability of their internal website and applications. Read the full documentation for details.   Plot IoT Data by Geographic Area You can now review geolocation data to your IoT Dashboard to get a better understanding and deeper insight into the performance of your devices by geographic area. Build custom widgets to visualize the data in a representation works best for your organization. Read the full documentation on monitoring IoT application.   Removal of Adobe Flash-Based Screens Removal of Adobe flash-based screens continues to be a priority within the product. We are releasing three converted screens (listed below) as part of v4.5.4 and expect to convert many more in the next few releases.     Snapshot list → Identify Expensive Methods and SQL Statements Instrumentation → Data Collectors List page App Server Agent Configuration Modal     AppDynamics for SAP Additions and Enhancements The following enhancements were added in v.4.4.1811: SAP GUI monitoring updates SAP UI5 (Fiori) End-user Monitoring Support for 64-bit Microsoft Windows OS Custom installation Directory for HTTP SDK  For complete details, see the AppDynamics for SAP Release Notes.   See What's Coming! Join a BETA Today We’re currently running several BETA programs and we’re looking for new participants: AWS Lambda Monitoring (Serverless Computing) Transaction Analytics Beta Program: Agentless Analytics on SaaS .NET Core: Agent on Linux   Resolved Issues As part of 4.5.4, we addressed multiple product issues in order to create an improved customer experience. Below is a list of key issues that were resolved:   Language Agents REST API to import transaction detection not working (APMPLAT-6108) Remote Services does not select the correct elements (APMPLAT-7018) Node.js agent in libagent mode does not attach BT details with the process snapshot (DLNATIVE‑1616)   App iQ Platform Grids are not showing up in the UI (ad-grid) (UIPLATF-4893) Node Memory Heap Flex page crashes on secondary account is causing later Flex routes to fail (UIADMIN-1376) Unable to view exception details for more than one day (UIADMIN-1238) The "Health Rules / Problems API" returns the incorrect Controller URL (ALERT-2605)   On-Premises Platform Not able to create applications and register new nodes after upgrading to 4.5.1 on on-prem Controllers (APMPLAT-8910) Sorting is done incorrectly for Error count (APMPLAT-8617) Automatic "Service Endpoint Detection" cannot be configured at the application level (APMPLAT-8508) "All Apps" page doesn't load for one day because the maximum number of return points was exceeded (APMPLAT-8444) Remote Services does not select the correct elements (APMPLAT-7018) REST API to import transaction detection not working (APMPLAT-6108) Broken compatibility between DB Agent pre-4.3.4 and the Controller post-4.5.2 (DBMON-4221) When checking data points limits for a request, rollupDataPoints weren't taking into account (MQS-348) Flow Map error caused by a null point exception (MQS-331)   Database Visibility Fields in "Select" statements for creating custom metrics cannot contain HTML or special characters (DBMON-4112) Custom Events are being generated from empty result sets (DBMON-4052)    Comprehensive lists of resolved issues organized by product area are now available in  4.5.x Release Notes .     Get started AppDynamics v4.5.x Complete Release Notes Download Essential Components (Application Agents, Enterprise Console and Controller (on-premise), Events Service. and EUM Components), Product Announcements, Alerts, and Hot Fix Details AppDynamics Upgrade Checklist For Any Release   Additional Resources More on AppDynamics with Docker, Kubernetes, Azure, AWS, and PCF>> If you are interested in learning more about what AppDynamics has to offer by way of cloud monitoring, check out our new Monitoring Cloud Applications documentation page. We think it’s a great resource— it’s a comprehensive guide on our cloud platform providers and how to keep track of changes in your infrastructure and components.   Can’t find what you are looking for? Need more assistance? Ask a question in the Latest Release forum. ... View more

If you encounter a product-related issue, visit our Product Announcements and Alerts Page to see if we already have Support or Security Advisory in place for it. Click on the advisory name to see the following details: Summary Affected Software Workaround Resolution Revision History   You can also check back to this page regularly to find out about the latest Product Announcements, License Entitlements, and Restrictions.  ... View more