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Watch this page for updates   — click the 3-dot menu upper right, then subscribe Want to receive all monthly Product Updates ? Click to subscribe to the series   Revised January 27, 2022 In December, we released the 2 1.12.0 Controller and Enterprise Console —as well as key product enhancements and agent updates. A number of updates were made in response to the Log4j zero-day Apache vulnerability first discovered on December 9, 2021. We also resolved issues associated with the previous release.   Table of Contents Feature Enhancements Heads Up - What Else You Should Know Beta Programs Resolved Issues Get Started Ask a Question   What release highlights should I know about? These release highlights include the newest features and capabilities this month, at a glance. In the grid below, we’ve flagged who within your organization may be most interested or impacted for each enhancement.    CATEGORY ENHANCEMENT USER and PERFORMANCE ANALYST ADMIN and IMPLEMENTER  DEVELOPER FULL-STACK OBSERVABILI TY Cisco Secure Application for .NET ✓ ✓   AGENT UPDATES Log4j Agent Updates ✓ ✓   iOS Agent ✓ ✓   Javascript Agent ✓ ✓   .NET Agent ✓ ✓   Cluster Agent ✓ ✓   SYSTEM ADMINISTRATION UPDATES SAML Federation for AppDynamics Accounts ✓ ✓   CONTROLLER   Log4j vulnerabilities ✓ ✓ ✓ Schedule End Date show/hide control ✓   ✓       Full-stack Observability Cisco Secure Application for .NET With the latest Cisco Secure Application enhancement, you can now monitor the security of .NET Core applications, supporting the monitoring of both libraries and vulnerabilities. Available in .NET agent version 21.12.0 or newer (Released December 17, 2021)   Agent Updates Log4j zero-day Apache vulnerability updates To account for the Apache Log4j vulnerability, the following Agents have upgraded log4j libraries that address the CVE-2021-44228 and CVE-2021-45046 vulnerabilities    - Apache Web Server Agent    - Database Agent    - Java Agent    - Machine Agent    - PHP Agent    - Python Agent  For more information about this security vulnerability and what fixes have been put in place, please refer to the AppDynamics Security Advisory: Apache Log4j Vulnerability page . (Released December 11, 2021) iOS Agent This release includes a local config setting for the fetch flag in JavaScript Agent Injection. This setting can be found in the SDK documentation . (Released December 7, 2021) JavaScript Agent Angular 12 support with JS Agent 21.12.0. Optimization to detect Content Security Policy (CSP) violations. (Released December 16, 2021) .NET Agent Refactored all HTTP-based communications including adding support for HttpClient.  Avoids instrumenting default Azure processes OOTB.  Usage of a Default Logger (console/file) will log even if no log file exists. Please see Log Configuration Options documentation for more details.  Support of monitoring libraries and vulnerabilities with Cisco Secure Application with .NET Core. (Released December 17, 2021) Cluster Agent The AppDynamics Operator 21.12.0 is a major release and is compatible with Cluster Agent >= 21.12.0 only.  Cluster Agent Helm Charts version 1.1.0 is a major release. It is only compatible with Cluster Agent >= 21.12.0 and AppDynamics Operator >= 21.12.0. You can now use Cluster Agent Helm charts to install Cluster Agent and Infrastructure Visibility individually or simultaneously. You can get the Operator artifacts embedded in the Cluster Agent artifacts from the download portal to create custom Operator Images. AppDynamics Operator Github account will be deprecated after December 31, 2021. (Released December 20, 2021)     System Admin Updates SAML Federation with AppDynamics Accounts Company Administrators are now able to use SAML 2.0 to federate your identity provider with AppDynamics Accounts. By federating with AppDynamics, you will be able to ensure that your Accounts users can log in through your enterprise IDP using their corporate credentials. As with any SAML federation, all identity credentials remain in your control, but the users themselves can be granted access to AppD resources through the Account Management Portal. Learn more about SAML federation in the documentation, under the Account Management Portal area . (December 13, 2021)   Controller Log4j vulnerability patches The Log4j vulnerability was addressed in release version 21.12.1 rather than base version 21.12.0. For more information about this security vulnerability and the fixes that have been put in place, please refer to the AppDynamics Security Advisory: Apache Log4j Vulnerability page .   Show/hide setting for Schedule End Date column With the new show/hide Schedule End Date setting on the Browser Synthetic monitoring jobs page, there is no need to open each synthetic job individually to identify its scheduled end date.   NOTE | To view all technical documentation associated with this month’s releases, please visit Product Announcements, Alerts, and Hot Fixes in our documentation portal .  To Table of Contents  |  To Resource List   Heads up - What else you should know   AppDynamics University just launched a new website designed with usability in mind. It includes comprehensive details about course offerings, as well as a page for the new Learning Recognition digital badge program. More new instructor-led classes have been added to the AppDynamics University catalog ! Check out the Short Focused Topics, which allow Premium University subscription holders to attend a single-topic, instructor-led training. COURSE CODE COURSE DESCRIPTION SF R T234 Expand Your Troubleshooting Capabilities with Development-level Monitoring SFT235 Capture Transaction Snapshots with Diagnostic Sessions SFT236 Monitor Key Performance Metrics with Health Rules SFT262 Create Dynamic Dashboards with Dash Studio Other recently added courses include: DEV310 (Developers: AppDynamics for release comparison and validation); PRO 520 (Pro Series: Building effective dashboards with AppDynamics); and SAP210 (AppDynamics essentials for SAP). To learn more about these offerings, go to AppDynamics University and search for the course code.  (December 15, 2021)   Earlier this year, the AppDynamics University team launched a new collection of official digital learning recognition credentials —distinct from the technical certification badges released prior. To date, 2,000+ recognition badges and 1,800+ certification badges have been issued! Learn more in AppDynamics Learning Recognition Badges - FAQs , in the AppD University Group Hub. (June 17, 2021) Want to learn about those small adjustments that make a big difference? We invite you to our Share a tip space , where AppD Community members can exchange peer-to-peer advice. Be sure to add your own insights too.  To Table of Contents   |  To Resource List     Share your feedback! Participate in a Beta today We’re currently running the following Beta program and looking for your feedback: Submit feedback on the Dash Studio through the in-product feedback button, or in Community here . To Table of Contents  |  To Resource List   Resolved Issues The following key issue was resolved this month. To see a complete listing of this month's resolved issues, see Resolved Issues by Month .   (DBMON-8432) Apache Log4j2 version 2.0 <= Apache log4j2 <= 2.14.1 Vulnerable to RCE. Fixed.  (DBMON-8436) Apache Log4j2 version 2.0 Vulnerable to RCE. Fixed.  (DBMON-8443) Apache Log4j2 version 2.16 Vulnerable to DOS attack. Fixed.  (LIC-1525) ABL: Current License consumption is not displayed for license rule for each module type. Fixed.  For information about the log4j Apache vulnerability, see the Agent Updates section, above To Table of Contents  |  To Resource List   Get Started PLEASE NOTE: customers are advised to check backward compatibility in the Agent and Controller Compatibility documentation .    Download Essential Components (Agents, Enterprise Console, Controller (on-prem),  Events Service, EUM Components) Download Additional Components  (SDKs, Plugins, etc.) How do I get started upgrading my AppDynamics components for any release? Product Announcements, Alerts, and Hot Fixes Open Source Extensions License Entitlements and Restrictions   Can’t find what you’re looking for? Need more assistance? Ask a question in the Latest Release forum. 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Watch this page for updates   — click the 3-dot menu upper right, then subscribe Want to receive all monthly Product Updates ? Click to subscribe to the series   In November, we released the 21.11.0 Controller and Enterprise Console—as well as key product enhancements and agent updates. We also resolved a series of issues associated with the previous release.   Table of Contents Feature Enhancements Heads Up - What Else You Should Know Beta Programs Resolved Issues Get Started Ask a Question   What highlights should I know about? These release highlights include the newest features and capabilities this month, at a glance. In the grid below, we’ve flagged who within your organization may be most interested or impacted for each enhancement.  CATEGORY ENHANCEMENT USER and PERFORMANCE ANALYST ADMIN and IMPLEMENTER  DEVELOPER FULL-STACK OBSERVABILITY EUM 'Cookie Consent' ✓ ✓     Database Monitoring ✓ ✓   AGENT UPDATES     Java Agent ✓ ✓   .NET Agent ✓ ✓   SYSTEM ADMINISTRATION UPDATES User creation and password policies updated   ✓     Full-stack Observability EUM (cookie consent) Enhancements Your users are now prompted to acknowledge their consent with base page cookies. This allows AppDynamics to collect the information necessary for correlating user business transaction activity (EUM) with backend performance. See the  Cookie Consent Management documentation for more information.   Database Monitoring Enhancements A number of roles, or states of the replica set and sharded cluster, have been added for viewing. These include primary, secondary, startup, recovering, and rollback. View these in the Topology tab for Database Agent 21.9.0 and greater. Additionally, the Couchebase collector is enhanced with a Filter by Phase in the Queries page and elapsed time for the phases report in the Activity page. Learn more about these Database Monitoring enhancements in the Release Notes .   Agent Updates Java Agent | Provides the support to monitor Azure Spring Cloud workloads. Please refer to the Monitor Azure Spring Cloud with Java Agent documentation for more information. (v21.11.0 released November 2, 2021)   .NET Agent | Now supports .NET 6 RC2, .NET Core metrics, .NET Microservices Agent for Windows, WeakReferences for ASP.NET Core and additional logging to the stack trace sampling code. (v21.11.0 released November 2, 2021)     System Admin Updates We released an enhancement that improves how administrators create users, and also updates our password policies . These changes are meant to improve security while laying the groundwork for new capabilities that will be rolled out in the near future. Check out the Changes to User Creation and Password Policy FAQ for details.  (Staged release started February 22, 2021)   NOTE | To view all technical documentation associated with this month’s releases, please visit Product Announcements, Alerts, and Hot Fixes in our documentation portal .  To Table of Contents  |  To Resource List   Heads up - What else you should know   The AppDynamics University team has launched a new collection of official learning recognition credentials. Distinct from recently released technical certification badges, the Learning Recognition family of badges expands the experience and learning you can promote to include learning progress and achievements. Learn more in AppDynamics Learning Recognition Badges - FAQs, in the AppD University Group Hub. For more information, see Introducing our new AppDynamics technical certification badges in the AppD University Group Hub. (June 17, 2021) New instructor-led classes have been added to the AppDynamics University catalog! COURSE CODE COURSE DESCRIPTION DEV 310 Developers: AppDynamics for release comparison and validation PRO520 Pro Series: Building effective dashboards with AppDynamics SAP210 AppDynamics essentials for SAP   To learn more about each new offering, go to AppDynamics University and search on the course code. Want to learn about those small adjustments that make a big difference? We invite you to our Share a tip space , where AppD Community members can exchange peer-to-peer advice. Be sure to add your own insights too. Check out the Kudos to you | July - September, 2021 post! In this series, we celebrate member participation in the Community with recaps of the most recent new content, accepted solutions, and the kind of engagement that enhances the Community. (October 11, 2021) To Table of Contents   |  To Resource List   Share your feedback! Participate in a Beta today We’re currently running the following Beta program and looking for your feedback: Submit feedback on the Dash Studio through the in-product feedback button, or in Community here . To Table of Contents  |  To Resource List   Resolved Issues The following key issue was resolved this month. To see a complete listing of this month's resolved issues, see Resolved Issues by Month . An issue experienced in Controller version 21.9, where users were unable to assign specific databases to assigned roles, has been fixed. (DBMON-8319) To Table of Contents  |  To Resource List   Get Started PLEASE NOTE: customers are advised to check backward compatibility in the Agent and Controller Compatibility documentation .    Download Essential Components (Agents, Enterprise Console, Controller (on-prem),  Events Service, EUM Components) Download Additional Components (SDKs, Plugins, etc.) How do I get started upgrading my AppDynamics components for any release? Product Announcements, Alerts, and Hot Fixes Open Source Extensions License Entitlements and Restrictions Can’t find what you’re looking for? Need more assistance? Ask a question in the Latest Release forum. To Table of Contents ... View more

Windows Private Synthetic Agent (PSA) will be deprecated starting November 21, 2021   Watch this page for updates Click the 3-dot menu upper right, then subscribe   On October 8, 2021, we announced that we will be deprecating our Windows Private Synthetics Agent (PSA) due to limitations in Windows-based environments that have caused security vulnerabilities.  This article provides full details of the depreciation timeline along with instructions for moving to our Linux PSA to avoid any disruption to your services.    Contents Why is AppDynamics deprecating its Windows-based PSA?  When will the Windows-based PSA be deprecated?  What is the alternative for Windows-based PSA and how do I install it?  Customer Notification Emails    Why is AppDynamics deprecating its Windows-based PSA? The Windows-based Private Synthetic Agent (PSA) has several known security vulnerabilities and information security compliance issues . Many of these issues are caused by limitations in the Windows-based environment. We were also running into limitations that prevented us from adding new features and capabilities to the Windows-based PSA.    To address these issues, we developed a new Linux-based PSA which is secure, scalable, reliable, cost-effective, and operationally efficient as an alternative to the Windows version.   When will the Windows-based PSA be deprecated? The Windows-based PSA depreciation process was first announced October 21, 2021 and will be deprecated on November 21, 2021.    The Windows-based PSA will be supported for one year, until November 21, 2022. Any Urgent or High issues for the Windows-based PSA will be addressed during this period. However, we will not address any of the known security vulnerabilities associated with the Windows-based PSA.    What is the alternative for Windows-based PSA and how do I install it? AppDynamics’ Linux PSA is currently available starting with version 21.5. See the Private Synthetic Agent Linux-based agent in a Kubernetes container documentation.    PLEASE NOTE that the Linux-based PSA runs on a Kubernetes cluster and can be installed in: Minikube, Amazon EKS, Azure AKS, Google Kubernetes Engine (not supported for on-premise Synthetics servers), and Kubernetes on a Bare Metal server.    To install the Linux-based PSA, follow the instructions below: Upgrade the Synth server to version 21.4.1 or above. Download the Linux-based PSA from AppDynamics downloads portal Setup Kubernetes cluster and install agent ... View more

Changes for Internet Explorer and Firefox browsers, and deprecating support for Chrome versions 64 and 83   On October 18, 2021, we will implement synthetics monitoring behavioral changes for Internet Explorer (IE) 11 and Firefox, and deprecating support for Chrome versions 64 and 83 browsers. This change is part of an effort to bring our synthetics monitoring to a single browser architecture, allowing us to innovate faster and provide more value-added capabilities to better support our customer needs.    This guide will help you make needed changes to avoid any disruption in your services.   Contents What is changing and when? Why deprecate IE 11, Firefox, and Chrome versions 64 and 83? How do I execute jobs using Headless Chrome?  If I am using Chrome 64 or 83, what actions do I need to take? How can I tell what browsers I am currently using?  How do I manually move jobs to Chrome 86? Are there any additional resources?   What is changing and when? On September 13, 2021, we announced the depreciation of certain browser versions previously supported with our synthetic monitoring capabilities, effective October 18, 2021. These versions include: Internet Explorer (IE) 11, Firefox, and Chrome versions 64 and 83 browsers.    To ensure you have adequate time to make the necessary changes, we will keep a  migration window open until November 18, 2021, to assist with any support issues.   Why deprecate IE 11, Firefox, and Chrome versions 64 and 83? Internet Explorer 11: Microsoft has announced that they will be ending support for Internet Explorer starting June 15, 2022 . To comply with our Information security policy, AppDynamics will not support the deprecated 3rd party software IE 11, Firefox, and Chrome 64 and 83 : Chrome, Firefox, and Edge browsers all use the Chrome engine. so availability and performance data will be similar to the Headless Chrome browser. For Chrome specifically, this is part of our continued development and support for the more modern version of the browser.    How will using Headless Chrome impact jobs executed with IE and Firefox? On October 18, jobs currently being executed in IE or Firefox will automatically start being executed in headless Chrome 86, with IE 11 and Firefox user agent. While customers will not lose the ability to monitor the availability and performance in IE 11 and Firefox , this change could impact any custom scripts you may be running (see below for details) .   NOTE : Based on our analysis, the availability and performance of jobs executed in headless Chrome with IE 11 and Firefox user agent is similar to the availability and performance of jobs executed in native IE 11 and Firefox.   If I am using Chrome 64 or 83, what actions do I need to take? You will need to move to Chrome 86 before the deprecation either manually (see the details below), or by reaching out to us through a  Support ticket.   Move the jobs to Chrome 86 : Customers are encouraged to move jobs from IE 11, Firefox; and required to move Chrome versions 64 and 83  to Chrome 86 before we make the described changes. This can be done manually (instructions below) or by submitting  a support ticket . Update the scripts : Many customers use scripts to leverage synthetics monitoring. For example, selenium-based python scripts to create synthetic monitoring jobs. Some of these scripts may break or fail with timeout errors when the jobs are migrated to Chrome. This would most likely be due to an incompatibility between the selenium commands and the Chrome web driver used in Chrome 86. For example, the selenium commands supported in Chrome 64 may not be supported in Chrome 86. Fixing these issues may require you to update existing scripts. Update timeout and alerting configurations : Customers may also have to address changes in performance between the existing browser and Chrome 86. This could require some fine-tuning of your current timeout and  alerting configurations . On-premises customer only: Update the Synth Server to a version equal or newer than 21.4.2 and update to the latest version of Linux PSA 21.9 For details about other changes in Chrome 86, refer to our Chrome 86 documentation.   How can I tell what browsers I'm currently using? To determine which browsers you are currently using: In the User Experience section, under Synthetics, click Sessions From there, use Fields to filter using the Browser and Browser Version options   How do I manually move jobs to Chrome 86? Repeat this process for each of your jobs:   Start by going to the specific application which has enabled synthetics monitoring, and go to Jobs .  Then select the specific job and click Edit for options to update the browser type. Once the pop-up window for the new job appears, click on the Browser button. From there, scroll down to the Select Browser configuration option, check Chrome and select version 86 from the dropdown. Click the Save button in the bottom right corner.   Are there any additional resources? Browser Synthetic Monitoring Documentation Browser Synthetic Monitoring: Chrome 86 Support Documentation  Alerts for Browser Synthetic Monitoring Browser Synthetic Scripts Documentation  AppDynamics Support ... View more

What do I need to know about global AppDynamics SaaS locations?   In our continual efforts to provide our customers with fast and reliable service on our SaaS platform, AppDynamics is launching a series of strategic SaaS locations throughout the globe . This post will serve as your guide to stay informed on the new locations, answer your common questions, and direct you to further resources regarding our SaaS coverage.     In this article... Where are your SaaS locations based? What are the benefits of having this many locations? Where does my SaaS data reside?  Revised July 2021 What are the eligibility requirements for leveraging AppDynamics SaaS offerings? Will I be auto-provisioned in the environment most local to me? As an existing customer, can I transition or migrate to a different SaaS location?  What AppDynamics products are available in the new locations?  Does the solution offer at-rest encryption? Where can I find out more?   Where are your SaaS locations based? Revised July 2021 The below chart lists all available locations and the geographical regions they are intended to support.  Location Region  Launch Date Portland, Oregon (USA) North America Available Frankfurt, Germany European  Available Sydney, Australia  Australia Available Mumbai, India South Asia October 2020 Singapore  Southeast Asia April 2021 London, England United Kingdom April 2021 Hong Kong  East Asia July 2021 São Paulo, Brazil South America July  2021 Cape Town, South Africa Africa  July 2021   What are the benefits of having this many locations? Our SaaS product provides customers with quicker access to product innovations. It allows them to scale with ease to meet the ever-growing needs of their applications.    Our depth in SaaS locations helps ensure we are covering our customers' data residency requirements, no matter where they are located worldwide. Back to Contents   Where does my SaaS data reside? Primary data resides in the current SaaS location your company is utilizing. EUM, Synthetic Agent, and Analytics hosting locations are documented in the SaaS Domains and IP Ranges documentation.  Back to Contents   What are the eligibility requirements for leveraging AppDynamics SaaS offerings? All new and existing customers are eligible to leverage or migrate to any of our SaaS locations.  Back to Contents   Will I be auto-provisioned in the environment most local to me?  In most cases, you will be auto-provisioned into the SaaS location closest to the geographical IP address of the originating account request (for example, requesting a free trial).  However, to support any data residency requirements you may have, you can contact your account manager to leverage the location of your choice.  Back to Contents   As an existing customer, can I transition or migrate to a different SaaS location? Absolutely. We have many on-premises customers that are interested in moving to SaaS and many SaaS customers that wish to migrate to a new region to support data residency requirements.     Reach out to your Account Manager for details on starting the process! Contact us to schedule a call . Back to Contents   What AppDynamics products are available in the new locations? For each new location, the available product versions will correspond to the most current version available at the time they are launched. For example, since the Singapore location went live in April 2021, product version 21.4 and greater will be available at that location.  Back to Contents   Does the solution offer at-rest encryption? Yes, our SaaS Platform includes data-at-rest encryption to ensure security and data privacy for all our customers. To learn more about our security and data privacy visit our  Trust Page . Back to Contents   Where can I find out more? We have several resources available for you to find out more information: Contact Us If you would like to speak with someone you can fill out this form or email us at info@appdynamics.com AppDynamics Trust Center AppDynamics SaaS Website Blog post: New SaaS Announcement Documentation: SaaS Domains and IP Ranges   Back to Contents   ... View more