Showing results for 
Show  only  | Search instead for 
Did you mean: 
AppDynamics Team (Retired)

Frequently asked questions about the Windows Private Synthetic Agent (PSA) deprecation, which started November 21, 2021

Watch this page for updates
Click the 3-dot menu upper right, then subscribe

On October 8, 2021, we announced that we will be deprecating our Windows Private Synthetics Agent (PSA) due to limitations in Windows-based environments that have caused security vulnerabilities. 

This article provides full details of the depreciation timeline along with instructions for moving to our Linux PSA to avoid any disruption to your services. 


In this article...


Why is AppDynamics deprecating its Windows-based PSA?

The Windows-based Private Synthetic Agent (PSA) has several known security vulnerabilities and information security compliance issues. Many of these issues are caused by limitations in the Windows-based environment. We were also running into limitations that prevented us from adding new features and capabilities to the Windows-based PSA. 

To address these issues, we developed a new Linux-based PSA which is secure, scalable, reliable, cost-effective, and operationally efficient as an alternative to the Windows version.


When will the Windows-based PSA be deprecated?

The Windows-based PSA depreciation process was first announced October 21, 2021 and will be deprecated on November 21, 2021. 

The Windows-based PSA will be supported for one year, until November 21, 2022. Any Urgent or High issues for the Windows-based PSA will be addressed during this period. However, we will not address any of the known security vulnerabilities associated with the Windows-based PSA. 


What is the alternative for Windows-based PSA and how do I install it?

AppDynamics’ Linux PSA is currently available starting with version 21.5. See the Private Synthetic Agent Linux-based agent in a Kubernetes container documentation. 

PLEASE NOTE that the Linux-based PSA runs on a Kubernetes cluster and can be installed in: Minikube, Amazon EKS, Azure AKS, Google Kubernetes Engine (not supported for on-premise Synthetics servers), and Kubernetes on a Bare Metal server. 

To install the Linux-based PSA, follow the instructions below:

  1. Upgrade the Synth server to version 21.4.1 or above.
  2. Download the Linux-based PSA from AppDynamics downloads portal
  3. Setup Kubernetes cluster and install agent
Version history
Last update:
‎06-16-2022 04:39 PM
Updated by: