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  Hello AppDynamics Candidates!   We've got some exciting news! The AppDynamics University Team is proud to announce the launch of our new official certification badges . Validate and promote your knowledge with our industry-recognized accreditations.    Read through to see if any questions you may have are answered here. If you have any additional questions to ask, feel free to leave a comment below.    Note: We will update this community post regularly, so please stay tuned for upcoming badge news. Click the 3-dot menu and then choose Subscribe, if you want notifications.   Table of Contents What badges are being offered? How do I obtain an AppDynamics technical certification badge?  Where can I showcase my badges? What if I have passed an exam in the past?   What badges are being offered? We currently offer the following certifications:  AppDynamics Certified Associate Performance Analyst AppDynamics Certified Associate Administrator AppDynamics Certified Professional Implementer   Certification badges are awarded after success in passing one of our certification exams. These examinations exemplify the most comprehensive knowledge of AppDynamics monitoring systems and, depending on the certification attained, one's ability to deploy the technology on-premises.      How do I obtain an AppDynamics technical certification badge?    First register for one of our three certification tracks . Next, complete the recommended courses within the applicable Learning Plan at AppDynamics University and review the preparation guide.   Please note: The offered badges listed are subject to change over time   Once you've successfully passed or completed your exam or course, Credly , our official badging partner, will send you email instructions for accepting and downloading your badge!    Learn more about other Cisco Certifications on the  Cisco Learning Network .     Where can I showcase my badges?   AppDynamics badges are allowed for usage on email signatures, LinkedIn profiles, and other professional work profiles. For more information regarding  AppDynamics Certification Policies, Terms & Conditions , please read here .   Email signature example     What if I have passed an exam in the past?   Our system records account for all past candidates and students, allowing them to access their digital badges at any time on the Credly platform .   We are still in the process of rolling out badges, which we expect to expand over the next one or two months. If you know you are certified already but have not yet received an email from Cisco via Credly , please send us an email inquiry . This is only applicable for active certifications and courses, which are subject to update.   If you have any additional questions or concerns, feel free to contact us at certifications@appdynamics.com or comment below. We can't wait to see what badges you will collect! - AppDynamics University Team ... View more

Watch this page for updates  — click the 3-dot menu upper right, then subscribe Want to receive all monthly Product Updates? Click to subscribe to the series   Table of Contents Overview Feature Enhancements Heads Up - What Else You Should Know Beta Programs Resolved Issues Get Started Ask a Question   Overview In May, we released the 21.5.0 Controller and Enterprise Console as well as key product enhancements and agent updates. We also resolved a series of issues associated with the previous release. To Table of Contents  |  To Resource List   What highlights should I know about? These release highlights include the newest features and capabilities this month, at a glance. In the grid below, we’ve flagged who within your organization may be most interested or impacted for each enhancement.    Category Enhancement  User and Performance Analyst Admin and Implementer Developer Fullstack Observability ThousandEyes Integration ✓ ✓   Database Visibility ✓ ✓   SAP monitoring improvements ✓ ✓   Agent Updates AppDynamics AWS Lambda Extension for Serverless APM ✓ ✓   Machine Agent ✓ ✓   Xamarin Agent ✓ ✓   New Private Synthetic Agent ✓ ✓   Node.js Agent ✓ ✓   .NET Agent for Linux ✓ ✓   System Administration Updates Updated user creations and password policies   ✓     Full-Stack Observability ThousandEyes Internet and Cloud Intelligence in AppDynamics Dash Studio provides native correlation of network and internet performance metrics alongside application performance data. This helps streamline troubleshooting network and application issues for more proactive and faster root cause isolation and resolution. See how to enable the integration in a few easy steps . (Released May 3, 2021) To provide your more enhanced Database Visibility we have added the ability for Controller audit reports to fetch the audit log for the Remove literal flag . (Released May 17 , 2021) We have made several improvements to our SAP monitoring capabilities including the ability to monitor SAP Business Objects systems, and improved performance when processing huge volumes of IDoc metrics. Additionally, we are now compatible with S/4 HANA version 2020. (Released May 28, 2021) To Table of Contents  |  To Resource List Agent Updates With the newest AppDynamics AWS Lambda Extension for Serverless APM, you can now choose ARN 10 which corresponds with the below versions (Released May 10 , 2021): Node (npm) 21.5.286 Python (PyPI) 20.11.411   The latest version of the Machine Agent we have upgraded the following third-party libraries (Released May 19 , 2021) : Ant 1.10.10 Dropwizard 2.0.21 Fabric8-Kubernetes 4.13.3 Jackson 2.12.3 Jetty 9.4.40.20210413 OSHI 5.7.2 Version 21.5.0-3130 - May 19, 2021     The new Xamarin Agent supports recently exposed APIs giving you better the ability to (Released May 18 , 2021) :  Configure a semi-automatic HTTP tracker using the HttpMessageHandler Transform URLs for network requests Configure, disable, block, and unblock screenshots We are excited to announce that our new Private Synthetic Agent that runs on K8 Clusters is available now. This new agent is built to reduce overhead and scale with ease, ensuring you have the proper coverage to synthetically monitor your web applications. (Released May 25 , 2021) We have made significant upgrades to our .NET Agent for Linux including the ability to filter sensitive data, custom endpoint detection, general improvements to instrumentation and configurations, and much more.  Learn more, and upgrade, to the new .NET agent for Linux today.  (Released May 28, 2021) The latest Node.js Agent now includes support for gRPC . (Released May 28 , 2021) To Table of Contents   |  To Resource List System Admin Updates We released an enhancement that improves how administrators create users, as well as updates to our password policies. These changes are meant to improve security while laying the groundwork for new capabilities that will be rolled out in the near future. Check out the Changes to User Creation and Password Policy FAQ for details.  (Staged release started February 22 , 2021)   To view all technical documentation associated with this month’s releases, please visit Product Announcements, Alerts, and Hot Fixes in our documentation portal . To Table of Contents  |  To Resource List   Heads up - What else you should know  Check out the usability updates on our Zendesk form , used to open Support Engineering tickets. Geared toward your ease of use, the form flows in a more usable and intuitive sequence. See AppDynamics Support is simplifying ticket filing requirements for details. (May 3, 2021)   We invite you to our Share a tip space , where the AppD community can exchange peer-to-peer advice. Find those small adjustments that make a big difference, and add your own insights too. Have a great product idea? Contribute to the AppDynamics Community Idea Exchange . You will be able to submit your ideas, as well as vote on or discuss ideas from other community members. To participate, sign in to the community and look for the Idea Exchange button in the top navigation. See Idea Exchange Guidelines for more details. We hope to see you there, adding your stamp to our next steps. To Table of Contents   |  To Resource List   Share your feedback! Participate in a Beta today We’re currently running the following Beta program and looking for your feedback: Submit feedback on the Dash Studio through the in-product feedback button, or in Community here . To Table of Contents  |  To Resource List   Resolved Issues The following key issues were resolved this month. To see a complete listing of this month's resolved issues, see  Resolved and Known Issues heading on the Release Notes page .   DBMonEventBus post event caused threadpool saturation (21.5) (DBMON-8037) To Table of Contents  |  To Resource List   Get Started PLEASE NOTE: customers are advised to check backward compatibility in the Agent and Controller Compatibility documentation .    Download Essential Components (Agents, Enterprise Console, Controller (on-prem),  Events Service, EUM Components) Download Additional Components (SDKs, Plugins, etc.) How do I get started upgrading my AppDynamics components for any release? Product Announcements, Alerts, and Hot Fixes Extensions License Entitlements and Restrictions Can’t find what you’re looking for? Need more assistance? Ask a question in the Latest Release forum. To Table of Contents ... View more

What is causing an"unable to identify hostname" error during Java Agent installation?   Table of Contents Issue Diagnosis and Troubleshooting   Issue Java Agent installation is not working for Windows. Telnet connects with the Controller, but gives an "unable to identify hostname" error   Diagnosis and Troubleshooting Confirm that you set <controller-host> in '<agent_home>/verx.x.x.x.x/conf/controller-info.xml'. Also set the property such as <application-name>, <tier-name> and <node-name> which is described as "Required:Yes" in the Agent Controller Communication Properties documentation. If you use a proxy, please set the information in your system property as shown in Java Agent Configuration Properties, Proxy Properties for the Controller documentation. Share the result of the command "nslookup <YOUR HOST NAME HERE>" in order to confirm that name resolution is working correctly. ---<example>----- C:\Users\myaccount>nslookup mysaasaccount2020021717171312.saas.appdynamics.com Server: UnKnown Address: xxx.xx.xxx.xx Name: xxxxx.saas.appdynamics.com Addresses: xx.xx.xx.x xx.xx.xx.x Aliases: mysaasaccount.saas.appdynamics.com.localdomain -----------------   Still having a problem? If the issue persists, copy a few lines of the log file showing errors and contact AppDynamics Support.   Additional References How do I get started with upgrading Java Agents? ... View more

  Welcome to our Community Spotlight series!  In this edition,  Gaurav Gupta , of John Deere Financial, shares his career trajectory, knowledge sharing inspirations, and more.    — Claudia   Table of Contents A day in the life of Gaurav.Gupta Why participate in Community? How do you use AppDynamics in your role? Keeping up with Technology Trends Inspiration & Insights   Gaurav Gupta, Engineering Manager, John Deere Financial   A day in the life of Gaurav.Gupta Can you give us a picture of “a day in the life”? What do you do at your job? I am an Engineering Manager, responsible for Monitoring (creating Alerts), Operations (handling Alerts), and managing the India unit. My day is divided into three major blocks: taking care of the India monitoring team  taking care of day-to-day admin activities for the India unit and stakeholders  interacting with my Global operation team.    Typically, my role is to develop a technical roadmap, provide technical coaching/guidance for my product, and empower other product teams.   How did you get involved with this work? I started my career as an Oracle DBA and Unix system admin. During that time, I developed several shell scripts to monitor the health of my databases and servers. Later on, I moved to project, program, portfolio, and delivery management. In early 2017, I moved to a role to define and implement operation and monitoring practices/solutions into my entire domain, which has a presence in around 11 countries.   What has fed your interest in your work? Instant gratification! – You can see results immediately and have the ability to quickly solve people's problems to create a WOW factor. The entire APM suite brings a lot of business value and is useful for various roles like Product Owner, Engineering Manager, Developers, Tester, etc.   Why participate in Community? What first brought you to the AppD community? While preparing for AppDynamics Performance Analyst Certification, I was trying various new features and capabilities. I got stuck on one of the new reporting features and I sought out help in the Community at that time. I was amazed to see the speed of response and resolution.   Can you tell us about a positive experience you’ve had with the community? The incident above gave me the idea to set up a similar type of forum in my organization. Immediately after it, I set up a Community of Practice in my organization to share best practices, learning with others, and currently, we have more than 150 people in that group.   How do you use AppD in your role? AppD is our main monitoring solution. We have explored and implemented all its features to provide complete visibility to the product team. We helped the team in learning and implementing AppD solutions for their various products.   What are your top 2 AppDynamics hot tips? People see it and then believe it . Use this to initiate a showcase engagement with AppD Professional Services so you can demonstrate all the features of one mission-critical application to your key stakeholders and leadership. This will help you to accelerate the adoption of monitoring.    My second recommendation is to leverage your investment . In my organization, we have a license for the majority of (AppDynamics) features— however, we have not implemented most of them. Try out all those features, and work with your business partners to identify and address their business problems using them.    For example, we implemented Log Analytic to provide a single platform for our product team to refer to multiple logs. This has helped reduce their resolution time from 15 minutes to less than a minute.   How do you use AppD day-to-day? We have developed many use cases. EUM Implementation has helped the Global (different time zone) team to provide very efficient support without interacting with end-users as they can regenerate the customer journey.    We have also implemented self-healing to resolve incidents automatically. This has helped us not only in reducing MTTR but also in reducing support efforts.   Keeping up with technology trends What’s your best way of keeping up with industry news? Webinars, conferences, Gartner Reports and Linkedin are my major sources for up-to-date information.   What have you learned in the past year that you wish you had known when you started your career? Digital Transformation has helped me start focusing more on values: why instead of what/how. This has helped me tremendously in my personal and professional life as I was able to better prioritize my work and time.   Life After Hours What are some of your favorite things to experience outside of work? I have three daughters, Pakhi, Lavanya, and Aradhya, and I love to play and travel with them.   How—or where—do you find inspiration? I have read a book named “Goals” by Brian Tracy. The main objective of this book is “How to Get Everything You Want — Faster Than You Ever Thought Possible” . Whenever I feel down, I refer to this book and come up with a new action plan to remotivate myself.    Is there anyone you’d like to shout out or elevate? I would like to thank my wife Deepti, mentors Sudhakar and Manish, leadership (especially Phil and Tom), and my current and past team members for providing their full support and encouragement.   Insights to Share What advice would you give someone who is up and coming in your field of work? Growth Mindset : Please try to explore new features, and focus on resolving more and more business problems. ... View more