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Watch this space for updates throughout the month   Want to be notified when new product updates are posted? Subscribe to Monthly Product Updates today! Learn how to subscribe here .    In October, we released versions 20.10.0 and 20.10.1 Controller and Enterprise Console as well as key product enhancements and agent updates. We also resolved a series of issues associated with the previous release. Revised October 27, 2020   Table of Contents Feature Enhancements Heads Up - What Else You Should Know Beta Programs Resolved Issues Get Started Ask a Question   What highlights should I know about? These release highlights include the newest features and capabilities at-a-glance this month. In the grid below, we’ve flagged who may be most interested or impacted in your organization by each enhancement. Category Enhancement  User and Performance Analyst Admin and Implementer Developer Cloud Native Kubernetes Cluster Monitoring Enhancements ✓     AIOps Platform Automated Transaction Diagnostics Released ✓ ✓   Ease of Use Experience Journey Map Enhancement ✓   ✓ Automatic Business Transaction Enhancement ✓ ✓   Enhancements to Dash Studio ✓   ✓ Agent Updates Python Agent Enhancement   ✓ ✓    Java Agent Update   ✓ ✓    JavaScript Agent Update   ✓   ✓   React Native Agent Update ✓    ✓   System Admin Updates Access to Download from Account Page   ✓     Cloud Native AWS Lambda AWS Lambda Serverless APM was released ...   Kubernetes Monitoring Enhancements  Capture Log Snippets and Associate with Events and Containers. You can manage the pod logs for both SaaS and on-premises environments. You can also view logs for restarted or failed pods, along with logs for the CrashLoopBackoff events. For information, see Manage Logs For Pods . (Released October 6, 2020) You can use regular expressions to dynamically configure the namespaces that you want to monitor.  To use this feature, you need Controller version 20.10 or later, along with Agent version 20.9 or later. For details, see the nsToMonitorRegex and the nsToExcludeRegex parameters in Configure the Cluster Agent YAML File . (Released October 6, 2020)   AIOps Platform Released this month, Automated Transaction Diagnostics (ATD) uses machine learning to identify periods of anomalous activity in complex BT flows. It analyzes collected snapshots for you, ultimately diagnosing the likeliest root cause within a database, tier, or exit call. ATD not only shortens time-to-solution, but does so while considering a broader range of issue types. This diagnostic tool puts powerful analysis into the hands of a wider range of SMEs.  (Released October 16, 2020) ATD pinpoints periods of anomalous activity in BT flows, analyzing snapshots and diagnosing likely root cause.   Agent Updates v20.0.0 and 20.10.1 Our Python Agent now supports “Node Reuse”, simplifying how you manage your Python applications by allowing you to reuse the name of nodes that have shut down and marked as historical. This release supports T ornado 6 for Python Agent 3.7 and later versions.  (Released October 21, 2020) Our latest Java Agent release adds an asynchronous entry and exit support for gRPC, certifies support for Java 15, and adds exit support for the HTTP4 blaze client. Learn more in our Java Supported Environments documentation.  (Released October 20, 2020) Our new JavaScript Agent has been optimized to show how Visually Complete Time (VCT) is calculated.  (Released October 21, 2020) With the latest agent update, we now support  React Native 0.60 .  (Released October 16, 2020)   Ease of Use You can now filter Experience Journey Map for additional fields such as device, OS, and location. Learn about all the options to Filter User Journeys . (Released October 6, 2020) Automatic Business transaction correlations are now enabled by default for .Net Agent 20.6.0 and higher. For more information, and details on how to manually enable/disable business transaction correlations for older agent versions, see our business transaction documentation. (Released October 6, 2020)    Dash Studio Enhancements (Documentation) Leverage the Data Grid widget, select between 3 different styles for your Time Series charts. To more easily analyze and compare performance data, you can now access the Properties Panel in view mode to change the comparison data presented. (Released October 6, 2020) Easily view your AppDynamics agent version when analyzing Mobile RUM data. (Released October 6, 2020)    System Administration With access to Downloadable artifacts from your Account page , users can download artifacts without visiting the Downloads page . There is no impact to your CI/CD pipeline or any automation you may have implemented. Read the FAQ here to learn more. (Ongoing release started in June 2020)   To view all technical documentation associated with this month’s releases, please visit Product Announcements, Alerts, and Hot Fixes in our documentation portal .   Heads up - What else you should know  Your AppDynamics Certification exams have moved! The AppDynamics Certifications Program initiated a transition to a new process for candidates this past July. As a first step in a long-term, multi-stage migration plan, the exam process is temporarily independent of the new AppDynamics University experience. If you previously received a registration confirmation for your exam, please see How to register for and access AppDynamics certification exams . Have a great product idea? Contribute to the AppDynamics Community Idea Exchange , where you will be able to submit your ideas, and vote on or discuss ideas from other community members. To participate, sign in to the Community and look for the Idea Exchange button in the top navigation. See Idea Exchange Guidelines for more details. Thanks in advance for helping guide the future of our product! As of August 2020, AppDynamics Java users no longer need to choose between dynamic instrumentation and performance when running on IBM JVM. The newer releases for Java 8 don't exhibit the same performance penalty when class retransformation is enabled. Find out more here .   Share your feedback! Participate in a Beta today We’re currently running two Beta programs and looking for your feedback:   Submit feedback on the Dash Studio Preview through the in-product feedback button, or on Community here . Sign up for our Mobile App Beta program . We’re redesigning the AppDynamics Mobile App to provide users 24/7 access to powerful performance insights, on-the-go.   Resolved Issues The following list notes key issues that were resolved this month. To see a complete listing of this month's resolved issues, see  Resolved Issues by Month .   Alert and Respond Drill-down for health rule violation and affected entities displays blank results (ALERT-6669) "Application with id:-1 does not exist" error is displayed when you access the health rules using the dashboard and click on the Critical or Warning tabs (ALERT-6767)   Controller Custom transaction match rules cannot be created from Snapshot screen (AMCSEV-768) The Pods tab does not display the data (CLUSTERMON-1948) The Transaction Snapshot is not displayed for the Oracle Cluster (DBMON-7060) Wrong port displayed under Topology for MSSQL, Oracle Clusters (DBMON-7424) Filtering incorrect for the Service Endpoints in the getRequestSegmentsByFilterHandle API (DIAGPLAT-925) Some top summary stats (TSS) are bound to the wrong ID (DIAGPLAT-961) Enterprise Console now honors timeouts in Windows Stop Service during upgrade (ECONSOLE-6221)   Metadata MDS connection pools no longer ignore JDBC parameters in domain.xml (METADATA-9355 and METADATA-9372) Upgrade MySQL to 5.7.31 (EUMPLAT-1104)   Get Started Please note: customers are advised to check backward compatibility in the Agent and Controller Compatibility documentation .    Download Essential Components (Agents, Enterprise Console, Controller (on-prem),  Events Service, EUM Components) Download Additional Components (SDKs, Plugins, etc.) How do I get started upgrading my AppDynamics components for any release? Product Announcements, Alerts, and Hot Fixes Extensions AppDynamics is switching to calendar versioning, Why? License Entitlements and Restrictions   Can’t find what you’re looking for? Need more assistance? Ask a question in the Latest Release forum. ... View more

  Watch this space for updates. Want to be notified when new product updates are posted? Learn how to subscribe here .    We did not have a Controller or Enterprise Console release in September. However, the month included several key product enhancements and agent updates. We also resolved an issue associated with the previous release.   Tabl e of Contents Feature Enhancements Heads Up - What Else You Should Know Beta Programs Resolved Issues Get Started Ask a Question   What highlights should I know about? These release highlights include the newest features and capabilities at-a-glance this month. In the grid below, we’ve flagged who may be most interested or impacted in your organization by each enhancement.   Category Enhancement  User and Performance Analyst Admin and Implementer Developer Agent Updates v.20.9.0 .NET Linux Agent Update ✓ ✓   Cluster Agent Update ✓ ✓   Java Agent Update ✓ ✓    Machine Agent OSHI Library ✓ ✓   System Admin Updates Accounts User Management Improvement   ✓   Updates to Downloads   ✓   Agent Updates  v20.9.0 The new version of the .NET Linux Agent now supports the Azure Cosmos DB through the SQL APIs as well as the ability to configuration inlining to improve overall performance. (Released September 24) The new version of Cluster Agent now supports auto instrumentation of .NET Core and Node.js APM agents on Linux and along with Java applications. (Released September 25) The new version of the Java agent includes several new capabilities, including synchronous entry and exit support for gRPC. (Released September 22) The new Machine Agent version has an upgraded OSHI library that supports version 5.2.5. (Released September 21) System Admin Updates We have streamlined the user management experience in Accounts by adding capabilities that allow you to mass delete inactive users.  View full instructions on how to manage users in Accounts here . (Released September 16) With access to Downloadable artifacts from your Account page , users can download artifacts without visiting the Downloads page . There is no impact to your CI/CD pipeline or any automation you may have implemented. Read the FAQ here to learn more. (Ongoing release started in June 2020) To view all technical documentation associated with this month’s releases, please visit Product Announcements, Alerts, and Hot Fixes in our documentation portal .   Heads up – What else you should know  Have a great product idea? Contribute to the AppDynamics Community Idea Exchange, where you will be able to submit your ideas, and vote on or discuss ideas from other community members. To participate, sign in to the community and look for the Idea Exchange button in the top navigation. See Idea Exchange Guidelines for more details. Thanks in advance for helping guide the future of our product! As of August 2020, AppDynamics Java users no longer need to choose between dynamic instrumentation and performance when running on IBM JVM. The newer releases for Java 8 don't exhibit the same performance penalty when class retransformation is enabled. Find out more here . Your AppDynamics Certification exams have moved! The AppDynamics Certifications Program initiated a transition to a new process for candidates this past July. As a first step in a long-term, multi-stage migration plan, the exam process is temporarily independent of the new AppDynamics University experience. If you previously received a registration confirmation for your exam, please see How to register for and access AppDynamics certification exams . Share your feedback! Participate in a Beta today We’re currently running two Beta programs and looking for your feedback:   Sign up for our Mobile App Beta program . We’re redesigning the AppDynamics Mobile App to provide users 24/7 access to powerful performance insights, on-the-go. Submit feedback on the Dash Studio Preview through the in-product feedback button, or on Community here.   Resolved Issues The following key issue was resolved this month. To see a complete listing of this month's resolved issues, see  Resolved Issues by Month .   Java Agent The auto-instrumentation of Java applications fail when using the 20.6 version of Redhat Java Agent image (CLUSTERMON-1869)   Get Started   Please note: customers are advised to check backward compatibility in the Agent and Controller Compatibility documentation .    Download Essential Components (Agents, Enterprise Console, Controller (on-prem),  Events Service, EUM Components) Download Additional Components (SDKs, Plugins, etc.) How do I get started upgrading my AppDynamics components for any release? Product Announcements, Alerts, and Hot Fixes Extensions AppDynamics is switching to calendar versioning, Why? License Entitlements and Restrictions   Can’t find what you’re looking for? Need more assistance? Ask a question in the Latest Release forum. ... View more

Hello AppD Community,   We’re happy to announce our new series where we learn more about each other as AppDynamics Community members.    Introducing Mario Morelli, (Sales Engineer, DevCon) as our first Community Member Spotlight. Mario’s thoughtful engagement and helpful responses to questions has enhanced our Community.   Without further ado, here’s our conversation with Mario. Please feel free to add your  comments and questions for Mario below. We look forward to hearing from you!    – Ryan & Claudia    Table of Contents A day in the life of Mario.Morelli Why participate in Community? Keeping up with Technology Trends Inspiration   Mario.Morelli, Sales Engineer at DevCon A day in the life of Mario.Morelli Can you give us a picture of “a day in the life”?  Currently my role is broken down into 2 separate streams.   My primary function is as part of an AppDynamics Partner team rolling out AppDynamics to a big Telecoms customer in South Africa. My role is comprised of being both a Solutions Architect, and the technical lead for this project’s rollout.    We recently adopted an Agile approach into the customer environment, hence we have our Daily standups, do sprint planning and engage with Stakeholders on prioritizing the rollouts across the Company. The day’s main workload includes having Technical Sessions, rolling out AppDynamics Agents, creating Solutions, and providing ongoing demos and so forth to provide value to the Customer. The other part of my role as a SE with an AppDynamics partner is to conduct POV’s with potential new clients.   How did you get involved with this work? Initially my first job was working 3-4 kilometers underground in a gold mine, and barely had any IT experience. I had no idea I would end up in this line of work 🙂 😊 😊 . I then got the chance for an internship at an IT company to train in Performance/Load Testing.    The internship grew and I took on other products within the HP (Now MicroFocus) suite of products, ranging from APM, into IT Operations & Service Management, and even into Network Monitoring.   I did the full stack of products across the IT lifecycle for the last 10 years. Just over a year ago, I had the opportunity to join an AppDynamics partner as a Sales Engineer.   What feeds your interest in your work? Every day is different and brings with it its own challenges. I prefer this over a standard 9-5 day doing the same over and over. Also, in our line of work we get to solve many organisational problems—which even after stressful deadlines and workload, makes it all worth it   What has kept me greatly interested in staying on this path, is that in using software like AppDynamics., you get to engage with all levels within organisations and are exposed to a variety of different software, people and businesses.   This has been extremely helpful in better understanding organisations’ processes and difficulties, and in engaging more efficiently to help them solve their problems. Why participate in Community?  What first brought you to the AppD community? Initially, it was while trying to figure out some agent problems I was having. I also did a lot of work with my previous company’s community.   There is great value in having a well organised and engaging community. Most members learn from each other and gain knowledge that would otherwise not be shared.   Can you tell us about a positive experience you’ve had with the community? I had the pleasure of assisting a couple of people in the community and also found some Knowledge Base articles which I could put to use in my daily work.   Also the moderator team is very active and I can see value in the regular updates, keeping the community informed about AppDynamics.   How do you use AppD in your role? We mainly deploy and manage AppDynamics for customers. One use case we’ve implemented occurs more often than you would think.    We usually get documentation and architecture of User Journeys and we map them out accordingly in AppDynamics. What we have found is that some customers are under a false impression that they fully understand how their supporting applications interact to support their Business Services, end-2-end.    Customers start using AppDynamics to assist them in documenting and understanding their Application flows and communication between components. This saves them significant time in documenting and visualizing their Business Journey.   What are your top 2 AppDynamics hot tips? My first tip would be to get immersed in the technology and get as much hands-on experience using AppDynamics and the value you can get out of it. In today’s digital environment, you don’t need to wait for customer environments to instrument applications for the first time.    You can download and install most applications and get used to how they work and how to Instrument using AppDynamics. This gives you a head start as well as making implementation easier once you get to customer sites.   In this sense, you can become as great as you can want to be and become an expert in AppDynamics in the comfort of your own home :-). 😊   Secondly, I would advise Implementers and users of AppDynamics to stick to the KISS principle, "keep it simple, stupid". And also to engage and keep your stakeholders close to the implementation to build the APM journey with them. Enabling and guiding them will keep AppDynamics with them for years to come.     Technology What’s your best way of keeping up with industry news? I mostly use Twitter, Reddit & LinkedIn to keep up with what’s occurring in the APM area, as well as other Tech sectors. I try to make time on a bi-weekly basis to catch up on what's been happening and attend worthwhile Webexes and online conferences.   What have you learned in the past year that you wish you had known when you started your career? Definitely to keep a close eye on not trying to do too much at once. Focus on the important things and plan ahead better to where you want to be in a couple of years. That failure is part of growing and also to surround yourself with the right people that help you grow, is very important.    Is there anything you’d like to shout out or elevate? Just a big thank you to everyone that has been part of my journey over the last 12 years and to everyone that gave me a chance to learn and grow. I would not have been where I am today without some great mentors and colleagues.     Inspiration What are some of your favorite things to experience outside of work? Well we do live in South Africa, so we definitely enjoy having a Braai (What you would call a barbeque) weekly, with some drinks and friends, enjoying the Rugby games.   We have a beautiful country, and we like to explore something new regularly from visiting game parks, to new beaches, mountains and so much more.   Also something we do is to go to the track to push your car to the limit, and get some adrenaline going.   How—or where—do you find inspiration? I have always had a never-ending need for knowledge and I enjoy solving problems. It gives me a great deal of enjoyment to deliver value and solve organisational problems, using whichever method is at my disposal.  I want to grow to a place where I can utilize my knowledge and travel all over the world to work in many places and meet other professionals to learn and grow from.   What advice would you give someone who is up and coming in your field of work? I would say, find a good mentor and learn as much as you can. Constantly push yourself to grow and never wait for anyone to better yourself. Your future is in your hands and you need to guide yourself to where you want to be. ... View more

  Watch this space for updates. Want to be notified when new product updates are posted? Learn how to subscribe here .    In August, we released the v20.8.0 Controller and Enterprise Console as well as key product enhancements and agent updates. We also resolved a series of issues associated with the previous release.   Tabl e of Contents Feature Enhancements Heads Up - What Else You Should Know Beta Programs Resolved Issues Get Started Ask a Question   What highlights should I know about? These release highlights include the newest features and capabilities at-a-glance this month. In the grid below, we’ve flagged who may be most interested or impacted in your organization by each enhancement.   Category Enhancement  User and Performance Analyst Admin and Implementer Developer Cloud Native Kubernetes Pod Drill-Down Enhancements   ✓ ✓ Lambda Enhancements   ✓ ✓ AIOps Platform Action Suppressions   ✓   Database Agent Update ✓ ✓   SAP Monitoring Enhancement ✓   ✓ Ease of Use Dash Studios Updates ✓ ✓   System Admin Access to Download from Account Page ✓ ✓   Cloud Native We have deepened our Kubernetes troubleshooting capabilities , allowing users to drill down from health problems on the dashboard to the relevant underlying events. (Released August 26, 2020) We have improved the troubleshooting capabilities of our AWS Lambda agent to have parity with our other APM agents, including monitoring functions written in Python . These additional capabilities include improving coldstart times and avoiding event loss at startup, making improvements to the CI/CD pipeline and ensuring tracer APIs can support provisioned concurrency. (Released August 27, 2020)   AIOps Platform You can now create, or edit existing, action suppressions rules to support recurring scenarios. (Released August  27, 2020) We have streamlined the debugging process for our database agent , by allowing you to download log files and thread dumps, as well as report on telemetry information directly from the user interface. (Released August 27, 2020) We have introduced Business iQ (BiQ) to our SAP monitoring capabilities , correlating how SAP performance impacts the business metrics associated with SAP business scenarios (like Order-to-Cash processes). (Released August 17th, 2020)   Ease of Use Dash Studio now supports dashboards reflecting error rates, database/remote services, events and event lists. (Released August 31, 2020 )    System Admin Updates With access to Downloadable artifacts from your Account page , users can download artifacts without visiting the Downloads page . There is no impact to your CI/CD pipeline or any automation you may have implemented. Read the FAQ here to learn more. (Ongoing release started in June 2020)   Heads up – What else you should know  As of August 2020, AppDynamics Java users no longer need to choose between dynamic instrumentation and performance when running on IBM JVM. The newer releases for Java 8 don't exhibit the same performance penalty when class retransformation is enabled. Find out more here . AppDynamics received FedRAMP authorization at the moderate impact level in June 2020. If you are a government customer and are interested in leveraging the FedRAMP authorized SaaS solution, learn more and get in touch  here .  Your AppDynamics Certification exams have moved! Beginning on July 28, 2020, the AppDynamics Certifications Program is transitioning to a new process for candidates that is temporarily independent of our new AppDynamics U niversity experience. This is the first step in a longer-term, multi-stage migration plan as our platforms evolve and we strive to provide you with more effective services. If you have previously received a registration confirmation for your exam, please see How to register for and access AppDynamics certification exams.   Share your feedback! Participate in a Beta today We’re currently running three Beta programs and looking for your feedback:   Sign up for our Mobile App Beta program . We’re redesigning the AppDynamics Mobile App to provide users 24/7 access to powerful performance insights, on-the-go. Submit feedback on the Dash Studio Preview through the in-product feedback button or on Community here .   Resolved Issues The following list notes key issues that were resolved this month. To see a complete listing of this month's resolved issues, see Resolved Issues by Month .   Controller The Controller does not display any data when you open the Metric Browser for the first time (DBMON-7111) The Controller upgrade no longer fails using Windows version (ECONSOLE06083) MDS connection pools no longer ignore JDBC parameters in domain.xml (METADATA-9384) Controller changes made all reports fail if any had scheduling fails on startup (REPORTS-791) Time changes randomly in the "Custom Time" range component (TMNT-720)   Dashboard and Health Status Upon clicking the ”View Dashboard During Health Rule Violation" for a BT, you are redirected to a non-existing entity with the id "-1" (ALERT-6761) When you access a health rule using the health status widget on the dashboard, Application with id:-1 does not exist error is displayed (ALERT-6860)   Get Started   Please note: customers are advised to check backward compatibility in the Agent and Controller Compatibility documentation .    Download Essential Components (Agents, Enterprise Console, Controller (on-prem), Events Service, EUM Components) Download Additional Components (SDKs, Plugins, etc.) How do I get started upgrading my AppDynamics components for any release? Product Announcements, Alerts, and Hot Fixes Extensions AppDynamics is switching to calendar versioning, Why? License Entitlements and Restrictions   Can’t find what you’re looking for? Need more assistance? Ask a question in the Latest Release forum. ... View more