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New features give administrators greater clarity and flexibility for managing accounts  —Watch this space for updates! —   Table of Contents Summary  New Company management features  License administration improvements for SaaS and On-Prem  Personal account management for the administrator    Summary Now live on accounts.appdynamics.com , AppDynamics has rolled out a series of updates geared toward giving both SaaS and On-prem account administrators more robust and flexible management tools.    All account administration features are presented in grouped panes, so administrators can see a global overview, but with the ability to drill into deeper layers of account and user management.    Company Overview view   Updates to the UI are geared toward giving you a more pleasant and effective task and management experience. Navigation has been simplified too, giving administrators frictionless ways to get into the Accounts experience: Administrators can navigate between their company and personal profiles through separate links, so managing the Enterprise is distinct from their personal settings. A single Company Overview landing page (unless there’s a referrer set in the URL) A link from the controller directly to accounts.appdynamics.com   New Company management features With this update, administrators will be able to access their accounts from the upper right-side drop-down, by clicking Account.   The Company Overview page is the primary landing page. Below the Subscriptions pane, a Support tickets pane offers new flexibility to administrator workflows.   On the left side navigation panel, administrators can access License Usage and User Management pages.     Shortlist of open support tickets A snapshot view of a company’s most pressing support tickets will be visible under Overview , in the Open support tickets pane.  By default, they’re sorted first from the latest comment (from most to least recent), and then by priority (from high to low).    For greater detail, administrators can still view the full ticket on the help site (also with single sign-on). Click the link on the far right of the Open support tickets pane.   License administration improvements for SaaS and On-Prem Access License Usage from the Company Profile's left-side navigation panel. The overview of subscriptions will show: subscription status product usage subscription expiration information   With a click, each subscription's detail page will open.   Direct access to Accounts from your controller You’ll be able to get from the controller to your My AppD Account with a single click.   SaaS License administration updates On SaaS license pages, administrators will be able to view: SaaS controller version Geographic residency of each SaaS tenant List of IP addresses that need to be whitelisted The number of retention days entitled by the license   View controller status in realtime SaaS administrators can now more easily view controller realtime status, including downtime and planned upgrades. If they want to visit the status page directly, they just click the URL. Access is via single sign-on.   Controller management by timezone Administrators will receive maintenance and upgrade notification emails based on their preferred timezone settings.   On-Prem License administration updates On-Prem customers can now download their license files at will. The files will update to reflect changes to license entitlement.   Two areas that use this new functionality are: Changes to a license’s MAC address Managing high availability (HA) pairs   MAC Address AppDynamics licenses for on-premises Controllers are tied to the MAC address of the machine on which the Controller is installed. If you need to move the Controller and its license to a new machine, or you’ve re-imaged your machine, your license will need to be updated with the new MAC address.   Now, license administrators can change the MAC address and then directly download the updated file right from the panel.   HA deployment controller license pairs High availability deployments use controller pairs—each with its own license. administrators can view and download these license pairs.   Personal account management for the administrator Accessible from the upper right-side drop-down, users can click Profile to manage their own account permissions.   Administrators will see role-based information and settings. On the left side navigation panel, users can access Personal Summary, Password and Notification pages.     Depending on the user's role-based view, they will be able to: change personal settings, including timezone access assigned resources change their password set notifications according to their timezone ... View more

Table of Contents Feature Enhancements Heads Up - What Else You Should Know   Beta Programs Resolved Issues Get Started   Ask a Question     In March, we released the v20.3.0 Controller and Enterprise Console as well as key product enhancements and agent updates. We also resolved a series of issues associated with the previous release.   Please note: customers are advised to check backward compatibility in the Agent and Controller Compatibility documentation .    What highlights should I know about? These release highlights include the newest features and capabilities at-a-glance this month. In the grid below, we’ve flagged who may be most interested or impacted in your organization by each enhancement.   Category Enhancement User and Performance Analyst Admin and Implementer Developer AIOps Platform Root cause accuracy   ✓     Cloud Native / Dev Ops Debug code with Deep Code Insights       ✓ Improved .NET database coverage ✓     ✓     Ease of Use   Actions CRUD APIs  ✓ ✓   Dash Studio Enhancements: DB monitoring, ADQL variables ✓ ✓   Time zone controller setting  ✓ ✓   ✓   Updates to the Accounts Experience   ✓     AIOps Platform Root Cause Analysis algorithm improvements : Part of a continued effort to help customers more quickly pinpoint the issues impacting their applications, a new ML algorithm will be deployed that will more than double the accuracy of our Root Cause analysis capabilities.   Cloud Native / DevOps Introducing Deep Code Insights powered by Rookout, which helps our customers dig deeper into application code issues to collect critical data and pinpoint the root cause of code issues in test or production environments. Reach out to your account rep or email dci@appdynamics.com to learn more. We’ve increased our support coverage for several major databases, including Oracle, MongoDB, AWS DynamoDB and Azure CosmosDB (Azure Cosmos DB SQL API client library). We can also instrument exit calls from our .NET agent to these databases. Learn more about our extended coverages to these major databases here .   Ease of Use We are continuing our alerting CRUD API investments! Following health rules and policies CRUD APIs, we now release new action CRUD APIs to programmatically configure, modify and delete AppDynamics actions. Learn more about these new Action CRUD APIs here. Visualize database monitoring metrics in Dash Studio to understand the health of your database platforms. For SaaS customers, users can now dynamically query ADQL data using dashboard variables . Easily adjust your time zone with the time zone controller setting to view data in any desired timezone, better collaborate with other users operating in different geographies, and more efficiently troubleshoot issues without having to translate differing timestamps.  We have rolled out a series of updates geared toward giving both SaaS and On-prem account administrators more robust and flexible management tools. Learn more about the new Company Overview and Personal Account management capabilities and the enhancements making it easier for you to view your AppDynamics license usage. (Updated 4/7/2020) Heads up - What else you should know  AppDynamics Java Agent v20.3.0 successfully tested for Java 14 Beta We’ve been working toward support of Oracle Java 14, which was released on March 17. So far, the publicly available Java Agent v 20.3.0 has passed all our validations testing for Java 14 beta version. Following further successful testing of the GA version of Java 14, we’ll be able to announce formal support. Learn the details in Community.   AppDynamics’ change to calendar-based versioning To help you more easily understand the length of support, compatibility, and stability, we implemented a calendar-based approach to versioning for all downloadable products starting March 2020. The release version format incorporates the date of release like so: YY. M. X (e.g., 20.3.0 for the first release in March 2020). For more information, read the FAQ here .   Share your feedback! Participate in a Beta today Submit feedback on the Dash Studio Preview through the in-product feedback button or on Community here Sign up for the Beta program for our Lambda Python Serverless Tracer using our self-service form. There's more information on our Serverless APM for AWS Lambda page . The tracer's language matches your AWS function code's implementation.   Resolved Issues The following list notes key issues that were resolved in March 2020. To see a complete of this month's resolved issues, see  Resolved Issues .   Analytics Analytics fails to sync with controller if Access Key is changed by using License Rules ( ANALYTICS-10381) Page Name control in Browser Request Business Journey milestone unresponsive ( ANALYTICS-12121)         Cannot remove Business transactions from Transaction Analytics UI ( ANALYTICS-12183) Analytics - Table widget is missing progress bar and toolbar ( ANALYTICS-12202) Tracking ticket for SECENG-2868 - Stacktrace propagated in status code while handling of ADQL exceptions ( ANALYTICS-12472) jsessionid no longer appears in URL and server log ( PLATCPS-14052)   Beta Support Backport changes to 20.3.next: Add INSTALL_AGENT permission to access token ( L4A-11663)   Controller ZDT Controller restarts trigger re-transformation ( AMCSEV-145)  Error graph shows correct information for time range greater than four hours ( APMPLAT-12551) Controller UI: Customer time range selection is incorrect   ( APMPLAT-13154 ) Upgrade of 20.3.0 is failing with alter table for unresolved_backend_call_info ( APMPLAT-13185) Crash groups are now updated correctly with last seen timestamp for On-premise Controllers   ( CDM-5802) Event Summary page shows exception when accessed via link from email ( DIAGPLAT-516) SIM API not working for .NET agent in compatibility mode ( SERVER-7017) ID column in SIM table changed from int type to BigInt type ( SERVER-7345) 20.3.next - paid254: New Node creation event is added very frequently even without restart ( SERVER-8100)   Database Visibility 20.3 hotfix - Incorrect Thread Pools for Cluster Agent Traffic ( CLUSTERMON-1137) The Metric browser displays incorrect hardware memory usage when the hardware monitoring for the MS SQL server is disabled ( DBMON-6004) None of the DB collectors are reporting after controller upgrade to 4.5.17 ( DBMON-6193)   .NET Agent MSMQ backends resolving to downstream tiers ( DOTNET-4309)   Applications crash in HTTP data collection due to changes in .NET Core 3.0.3 and 3.1.2  ( DOTNET-4452 )   Enterprise Console The MySQL Timezone file now installs in the correct folder for the Enterprise Console Windows installation (ECONSOLE-5711) Mysql configuration no longer disables the recovery of InnoDB pages           ( ECONSOLE-5718) The table_definition_cache value was increased to prevent database schema upgrade failures ( ECONSOLE-5747)   Add secondary job no longer fails when the volume mounted has a wider name   ( ECONSOLE-5828)   Java Agent Node CPU spikes when running in Agentless Analytics mode after hitting Transaction Analytics license limit ( ANALYTICS-12448)   Network Visibility Network Agent installed on Windows installs the NPCAP loopback adapter that can sometimes affect user traffic ( NETWORK-6054) Request to fix read timeout and provide option to customize logging changes (NETWORK-6146 )   PHP Agent Agent stalls the PHP-FPM process at startup ( -PHP131.00) FuelPHP1.8: 404 User Experience is showing as normal ( -PHP745.00) Magento2: BT Naming is not showing as Expected ( -PHP749.00) CodeIgniter4: BT Naming is not shown as Expected. ( -PHP750.00) CakePHP4: BT Naming is not shown as Expected ( -PHP751.00) Report PHP Agent version and PHP Runtime instead of Proxy version and runtime ( -PHP780.00) Agent not detecting DB queries with PDO ( -PHP806.00) Change Oracle JRE to Azul JRE ( -PHP807.00) Agent logging an error message with respect to _SESSION ( -PHP812.00 )   Machine Agent Machine Agent 20.3.1 Hotfix Request for SERVER-8069 ( RELMGT-2223) 20.3.1 Hotfix Request for APMPLAT-13185 and Others ( RELMGT-2230) 20.3.1 GA request for PHP Agent ( RELMGT-2239) Machine Agent RPM upgrade from 4.5.6 to later version is not working ( SERVER-6366) Update JRE bundled with Machine-agent to 1.8.0_241 from 1.8.0_212 ( SERVER-8069)   Get Started Download Essential Components (Agents, Enterprise Console, Controller (on-prem), Events Service, EUM Components) Download Additional Components (SDKs, Plugins, etc.) AppDynamics Upgrade Checklist For Any Release Product Announcements, Alerts, and Hot Fixes Extensions   Can’t find what you’re looking for? Need more assistance? Ask a question in the Latest Release forum. ... View more

Table of Contents Why are no queries found in the 'DB Queries' tab under the BT Dashboard?  In what order are queries in the ‘Transaction Snapshot Viewer’ fetched?     Why are no queries found in the 'DB Queries' tab under the BT Dashboard? Check to see if all these requirements are met: Do you have a license to monitor databases? See Database Visibility for details. Does the business transaction contain at least one relational database backend, that can be monitored with AppDynamics Database Visibility? See the list of supported database environments in Database Visibility Supported Environments . Is at least one backend in the business transaction linked to a monitored database collector? You can find information on how to link a backend with a database collector in Monitor Databases . Is at least one of the nodes making calls to the relational database backend Java, PHP, or .NET? For correlating queries executed by PHP or .NET, the controller version needs to be 4.5.4+. However, for Java, the controller version needs to be 4.5+. Is the database agent monitoring the database collector (linked to the backend in the business transaction) version 4.5+? Do you have permissions to view at least the database collectors linked to the backends in the business transaction?   Further troubleshooting the DB Queries tab Are you still unable to see queries under the ‘DB Queries’ tab after confirming the above requirements? Check these possible reasons: Issue Cause/Scenario Query texts aren’t sampled by the (Java, PHP, or .NET) app agent Fast-running queries Query texts aren’t sampled by the DB agent Fast-running queries The query text given by the database doesn’t match the query text executed by the (Java, PHP, or .NET) app agent Special cases, like stored procedure calls   In what order are queries in the ‘Transaction Snapshot Viewer’ fetched?  The order in which queries in the ‘Transaction Snapshot Viewer’ are fetched depends on the type of database—Oracle, or other.   What is the order of Transaction Snapshot Viewer queries with Oracle databases? In Oracle databases with both 'Oracle-specific correlation' and 'Generic Snapshot Correlation' enabled, you may see the following, consecutively:   Oracle specific snapshot correlation (Pre-4.5 Java → Oracle correlation) - No bottom message in the UI. If fetching by this method (#1) returns an empty list, then the next fallback is: Generic snapshot correlation - Bottom message: "For security reasons, app agents capture only the query groups. Therefore, some of the queries listed are not executed by this snapshot." If fetching by this method (#2) returns an empty list, then the next/final fallback is: Time-based correlation - Bottom message: "Database agent couldn't capture any data related to this snapshot. You are now seeing data captured a minute before and after the snapshot was captured."     What is the order of Transaction Snapshot Viewer queries with non-Oracle databases? For other relational database types, including Oracle databases with the Oracle-specific correlation disabled, you may see:   Generic snapshot correlation - Bottom message: "For security reasons, app agents capture only the query groups. Therefore, some of the queries listed are not executed by this snapshot." If fetching by method #1 (above) returns an empty list, then the fallback is: Time-based correlation - Bottom message: "Database agent couldn't capture any data related to this snapshot. You are now seeing data captured a minute before and after the snapshot was captured." ... View more

Table of Contents Feature Enhancements Heads Up - What Else You Should Know Beta Programs Resolved Issues Get Started Ask a Question     In February, we released the v4.5.17 Controller (actual date January 29). Below are key product enhancements and agent updates. We also resolved a series of issues associated with the previous release. Please note: customers are advised to check backward compatibility in the Agent and Controller Compatibility documentation .    What highlights should I know about? These release highlights include the newest features and capabilities at-a-glance this month. In the grid below, we’ve flagged who may be most interested or impacted in your organization by each enhancement.   Product Enhancement User and Performance Analyst Admin and Implementer Developer AIOps Platform Windows Support for Synthetic Private Agent (Windows 2016 & 10) ✓ ✓ ✓ Cloud Native IBM Integration Bus Agent for Linux   ✓  ✓ Improved .NET APM to Database Coverage ✓ ✓ ✓ Ease of Use Image widget and widget specific time ranges in Dash Studio ✓ ✓ ✓   AIOps Platform Synthetic Private Agent now supports Windows 2016 and Windows 10 operating systems. More information on Synthetic Private Agent requirements can be found in the documentation portal .   Cloud Native / DevOps We launched an IBM Integration Bus (IIB) Agent for Linux . Given that IIB is an IBM technology, we anticipated demand for, and have planned, support on AIX (IBM's Unix). IIB provides a variety of options for implementing a universal integration foundation based on an enterprise service bus (ESB). This implementation helps to enable connectivity and transformation in heterogeneous IT environments for businesses of any size, in any industry and covering a range of platforms.   We have also implemented broader database coverage for .NET APM agents . Users are now able to instrument exit calls from the .NET agent to the following backends: Oracle, MongoDB, AWS DynamoDB and Azure CosmosDB. This improvement encompasses coverage to the major databases requested by our customers.   Ease of Use Display an image on dashboards created in Dash Studio using the Image widget . Uploaded files (JPEG, PNG, SVG, and other common formats) are automatically converted to Base64 encoding and stored securely. Image widget is available for SaaS users now and will become available to on-premise customers in 20.4.0 controller release. Plus, you can set specific time ranges for widgets distinct from the global time range of the dashboard to compare data from different time ranges.   Heads up - What else you should know  To help you more easily understand the length of support, compatibility, and stability, AppDynamics will implement a calendar-based approach to versioning for all downloadable products starting March 2020. The release version format will incorporate the date of release like so: YY. Mo. X (ex: 20.3.0 for the first release in March 2020). For more information, read the FAQ here .   Share your feedback! Participate in a Beta today We’re currently running  two Beta programs and looking for your feedback: Submit feedback on the Dash Studio Preview through the in-product feedback button or on Community here Sign up for the Experience Journey Map beta available for SaaS customers by completing the registration form . Sign up for the Beta program for our Lambda Python Serverless Tracer using our self service form. There's more information on our Serverless APM for AWS Lambda page . The tracer's language matches your AWS function code's implementation. Resolved Issues The following list notes key issues that were resolved this month:    Controller ZDT Controller restarts trigger re-transformation (AMCSEV-145) Cannot remove Business transactions from Transaction Analytics UI (ANALYTICS-12183) Customer time range selection is incorrect (APMLAT-13154) Add secondary job no longer fails when job mounted has a wider name (ECONSOLE-5828) ID column in SIM table changed from int type to BigInt type (SERVER-78345)   Database Visibility paid99 - Requests for Object browser ("Error Log") , Queries (Execution plan -> view cached plan) in UI results in error "agent did not respond within 70 seconds" for few of MsSQL Collectors (DBMON-5124)   Java Deadlock Risk from Asynchronous logging during Bytecode transformation (JAVA-6524)   .NET Agent BadImageFormat exception crashes application (DOTNET-3700)   Node.js Object Instance Tracking (OIT) for nodejs libagent not working (DLNATIVE-2512)   Get Started Download Essential Components (Agents, Enterprise Console, Controller (on-prem), Events Service, EUM Components) Download Additional Components (SDKs, Plugins, etc.) AppDynamics Upgrade Checklist For Any Release Product Announcements, Alerts, and Hot Fixes Extensions   Can’t find what you’re looking for? Need more assistance? Ask a question in the Latest Release forum. ... View more

Table of Contents Feature Enhancements Resolved Issues Get Started Ask a Question   We have released the v4.5.14 Controller and Enterprise Console (actual date September 24). Below are key product enhancements, recent agent updates and resolved issues in the month of August.   Please note: customers are advised to check backward compatibility in the Agent and Controller Compatibility documentation .    What are the highlights I should know about? These release highlights are the newest features and capabilities at-a-glance this month. In the grid below, we’ve flagged who may be most interested or impacted in your organization by feature enhancement.   Category Enhancement User and Performance Analyst Admin and Implementer Developer Network Agent Installer Enhancements   ✓     Network Agent Installer Enhancements You can now install the Network Agent on Windows platform using the MSI installer package. For more information see, Install Network Agent on Windows Using MSI .     Resolved Issues Here is a list of key issues that were resolved this month:    BRUM Page rendering issue when SPA2 is enabled (BRUM-5407)   Controller Validation for HTTP data collectors should only look for field names and types from HTTP parameters (ANALYTICS-11120) Enable/disable backend correlation checkbox missing from the newly converted HTML UI for “Backend Detection” (APMPLAT-11716) Update the platform bundled JRE to the latest 1.8.x release to resolve performance problems (ECONSOLE-4475) Package MySQL 5.7.26 or the latest version in the product (ECONSOLE-4960)   Database Only select statements are being allowed (Lexer Change) (DBMON-3977) Error connecting to Sybase JZ006: Caught IOException: java.io.IOException: JZ0TS: Truncation error trying to send (DBMON-5347) Blocking Sessions page throws a 500 error with any duration over 1 hour (DBMON-5397) DB Agent does not work for Java version later than 1.8 (DBMON-5398) Update DBMon Repo Lexer Version to have DBMON-3977 and DBMON-4181 (DBMON-5431) WaitStates not reporting on Query Details Page for  Controller (DBMON-5549) Calls per minute at tier level not being reported (JAVA-5324) Xpath Split feature does not work in  (JAVA-5952)   .NET .NET Core Linux crashes with ‘invalid pointer’ exception due to exported stdlib symbols conflict (DOTNET-3911) .Net Analytics Dynamic Service - Suppress ‘internal buffers full’ messages (DOTNET-4069)   Platform Reporting Service key password should be separated from the Controller keystore password (ECONSOLE-5323)   UI ADQL search box unresponsive when the number of event fields is high (ANALYTICS-11733) Relevant Fields should not be querying on high cardinality fields (ANLYTCS_ES-926)  Time range selector is not available on sharing dashboard (UIPLATF-5506) Unable to load MDS Guide reference from Legacy Tier id Registration Service (SRVLESS-856)     Get Started Download Essential Components (Agents, Enterprise Console, Controller (on-prem), Events Service, EUM Components) Download Additional Components (SDKs, Plugins, etc.) AppDynamics Upgrade Checklist For Any Release Product Announcements, Alerts, and Hot Fixes Extensions   Can’t find what you’re looking for? Need more assistance? Ask a question in the Latest Release forum. ... View more

Table of Contents Feature Enhancements Resolved Issues Get Started Ask a Question   We have released the v4.5.13 Controller and Enterprise Console (actual date August 27). Below are key product enhancements, recent agent updates and resolved issues in the month of August.   Please note: customers are advised to check backward compatibility in the Agent and Controller Compatibility documentation .    What highlights should I know about? These release highlights include the newest features and capabilities at-a-glance this month. In the grid below, we’ve flagged who may be most interested or impacted in your organization by each enhancement.   Category Enhancement User and Performance Analyst Admin and Implementer Developer AIOps OpenTracing Support ✓ ✓ ✓ Java Cross-BT Correlation ✓ ✓   ✓ Increased Retention of Granular Metrics ✓ ✓   ✓   Analytics Business IQ Landing Page ✓ ✓   Java Persistence Thresholds   ✓   ✓ CloudWatch Integration (ELB)   ✓         OpenTracing Support New open-source observability standards are gaining steam every day and we are proud to be one of the first to support the OpenTracing Project.  The new OpenTracer uses OpenTracing APIs to capture all the BTs, Snapshots, SEPs, Callgraphs, etc. and corresponding metrics from your self-instrumented applications.    As a generic OpenTracing implementation, our Tracer can be used with any framework or user application which has OpenTracing calls and it will be able to capture the AppD relevant information to the Controller.   For an overview and more information, see Open Tracing Support.   Isolate Problems and Monitor Dependencies with Cross-BT Correlation Cross-BT Correlation will enable service owners to identify or rule out any external downstream dependencies or callers as a root cause before investigating a problem with your service.   With the Cross-BT hovercard, you’ll see which downstream BT your service is calling and monitor downstream BTs that your service is dependent on by showing its dependencies n levels deep and showing its callers for a given BT.  Now you can filter snapshots by the calling BT and see the calling BT details in the snapshots.   For more information, see the APM Platform Notes .   Increased Retention of Granular Metrics In AppDynamics SaaS version 4.5.13, retention of one-minute granularity of metrics data in the Controller has been increased from one day to eight days. This increased retention allows you more time for detailed analysis, reduces the need to export data for external retention and allows AppD to build new features using machine learning to automatically configure new baselines and health rules using this historical data.     For more information, see release notes for 4.5.13 .   Business IQ Landing Page Analytics now has a landing page that consolidates key data from the transaction, browser, and mobile events. The new Analytics Home page gives you a holistic view of your Analytics data, consolidating data from the backend to end user sessions in one, out-of-the-box screen. You can now copy text from the results of your ADQL queries for use in other queries. Reduce Transient Alert Noise with Persistence Thresholds AppDynamics now allows you to define 'Persistence Thresholds' for health rule conditions. This reduces alert noise and ensures that false alerts are minimized. You can define the 'number of times metric performance data should exceed the defined threshold' to constitute a violation and subsequently trigger an alert. This way, any temporary threshold violation is ignored. For more information, see Persistence Thresholds .          CloudWatch Integration (ELB) AppDynamics users can now view Amazon-hosted entities and data in several products by connecting their Amazon account to AppDynamics. AppDynamics uses the Amazon CloudWatch API to obtain metrics in near real-time from your Amazon Web Services (AWS) resources and applications. This combination of AppDynamics and AWS cloud-native monitoring helps identify and diagnose a variety of issues within a single Controller. For more information, see Customize Flow Maps .   Resolved Issues The following list notes key issues that were resolved this month:    Analytics Analytics search throws error “Current user does not have access to current account details” for all non-admin users (ANALYTICS-10851) Controller View button working correctly when using https endpoints (APMPLAT-7641) Object Instance Tracking: NullPointerException thrown when agent configuration is absent on all hierarchy levels (APMPLAT-11234) Potential Issues with blank line items display correctly for error snapshot (APMPLAT-11861) Invocation Trace is blank (APMPLAT-12073) Update the JRE bundled with the EUM Server to the latest 1.8.x release (EUMPLAT-131)   Database DB agent stops sending entity collectors data to all collectors (DBMON-5012) Server Metric Browser for SIM not working correctly after upgrade (SERVER-6610)   Platform Upgrade the Enterprise Console’s and Controller’s MySQL version to include the latest security updates (ECONSOLE-4183) EUM installer is bundled with MySQL 5.7.26 or the latest version (EUMPLAT-180) EUM license module shouldn’t be updated when someone accesses the license usage from the Controller UI (EUMPLAT-191) UI Highcharts are displaying graph times in UTC instead of the customer’s time zone (UIPLATF-7168)   Get Started Download Essential Components (Agents, Enterprise Console, Controller (on-prem), Events Service, EUM Components) Download Additional Components (SDKs, Plugins, etc.) AppDynamics Upgrade Checklist For Any Release Product Announcements, Alerts, and Hot Fixes Extensions   Can’t find what you’re looking for? Need more assistance? Ask a question in the Latest Release forum. ... View more