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11-18-2020
01:55 PM
What are the steps to enabling debug logging for an on-premises EUM Server? What are the steps for an EUM Processor?
In your computer terminal, navigate to <EUM_HOME>/eum-processor/bin and locate the logback .xml file.
Open the file and change the logging level from INFO to DEBUG for the logger that you are interested in troubleshooting. Example:
Save and restart the EUM Server.
Example of typical debug logging
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08-31-2020
06:09 PM
1 Kudo
The Events Service port 9200 is disabled by default. This port is used for debugging purposes and will need to be turned on while troubleshooting.
Note: After the debugging session is done, remember to disable the property and restart the Events Service to avoid exposure security vulnerabilities
Example
Using the following commands to find the status of shards/indices:
curl http://localhost:9200/_cat/shards?v
curl http://localhost:9200/_cat/indices?v
will result in the following output:
curl: (7) Failed to connect to localhost port 9200: Connection refused
How do I enable port 9200?
Locate the events-service-api-store.properties file within the conf directory of your Events-Service home directory ( <ES_HOME>/conf/ events-service-api-store.properties ).
Change the value of the property ad.es.node.http.enabled to true.
Save, and restart the Events Service server. # To run this service in a fully, self contained mode, without
# the need for dedicated master nodes, this should be set to 'true'.
# If there are dedicated elasticsearch masters, then this flag
# should be set to 'false'.
ad.es.node.master=true
ad.es.node.http.enabled=true
Begin your debugging session.
Leaving the property enabled will expose security vulnerabilities. So, once you complete the debugging session, be sure to disable the ad.es.node.http.enabled property and restart the Events Service.
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09-25-2018
09:41 AM
1 Kudo
Hi Denis,
No. It's not possible to install on a linux server but only windows OS 2012 & 2012R2
Regards,
Mohammed Rayan
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09-25-2018
02:29 AM
Hi Sachin,
I see that this was your self-service trial account for EUM which seems to have been expired by now and hence the reason you wont be able to create any app for EUM now and you can refer to the below link about how you can renew it as a next step
https://www.appdynamics.com/ui/freemium/lite
https://www.appdynamics.com/pricing/
I'm sure you would be getting the below message whenever you log into your controller
We hope you enjoyed using AppDynamics Pro! Your trial license has expired, but we invite you to continue using AppDynamics Lite for free. Learn more about AppDynamics Lite here.
Regards,
Mohammed Rayan
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09-24-2018
04:11 AM
Hi Tom,
What's the response code you are seeing for the call
is it connection refused or unauthorised(401)
/Rayan
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09-23-2018
10:44 PM
2 Kudos
Hi Radhika,
Here are the commands to stop & start the DB
On Linux, you can start MySQL by navigating to the directory, <EUM>/orcha/orcha-master/bin, and running:
./orcha-master -d mysql.groovy -p ../../playbooks/mysql-orcha/start-mysql.orcha -o ../conf/orcha.properties -c local
To stop MySQL on Linux, run:
./orcha-master -d mysql.groovy -p ../../playbooks/mysql-orcha/stop-mysql.orcha -o ../conf/orcha.properties -c local
Reference:
https://docs.appdynamics.com/display/PRO45/EUM+Server+Deployment#EUMServerDeployment-startingandstoppingtheeuemprocessorStartandStoptheEUMServerandDatabase
Regards,
Mohammed Rayan
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09-10-2018
04:08 AM
1 Kudo
Hi Shrita,
To know if your loadbalancer/reverse proxy is not stripping off the correlation header,You can run the below command directly in your app server and verify
curl -v --header "ADRUM: isAjax:true" --header " ADRUM_1: isMobile:true " <some URL>
Note: Please use the URL which your mobile app is hitting.
Sample request header expected:
> adrum: isAjax:true > adrum_1: isMobile:true
Expected response header:
< ADRUM_0: clientRequestGUID:xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx < ADRUM_1: btId:xxxxxxxx < ADRUM_2: btERT:xxx
Regards,
Mohammed Rayan
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09-06-2018
03:02 AM
Hi Donald,
Can you share the platform admin [Redacted] and the events-service-api-store.log if any to find out what's going on
Regards,
Mohammed Rayan
^ Post edited by @Ryan.Paredez . Please do not share or attach log files for security and privacy reasons
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09-06-2018
03:00 AM
1 Kudo
Bharat,
It looks like the license is provisioned fine but looks like controller is unable to fetch the license and this maybe due to connect timeout or other issues and so controller logs will give us the exact cause of the issue
Look for this string in the controller logs: " Unable to fetch/update information for EUM account with name"
Clue:
grep -i " Unable to fetch/update information for EUM account with name" server.log*
Regards,
Mohammed Rayan
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09-06-2018
02:56 AM
Hi Nageswar,
Can you share the config snippet you tried for EUM.
Here's an example:
Assume below as the URL's the needs to be mapped.
proxy.example.com:7001/eum/eumcollector --> http://eum.example.com:7001/eumcollector
proxy.example.com:7001/eum/eumaggregator --> http://eum.example.com:7001/eumaggregator
/etc/httpd/conf/httpd.conf
<Proxy *>
Order deny,allow
Allow from all
</Proxy>
ProxyRequests Off
ProxyPreserveHost On
ProxyPass /eum http://eum.example.com:7001/
ProxyPassReverse /eum http://eum.example.com:7001/
Hope this helps
Regards,
Mohammed Rayan
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Community Stats
Date Registered | 06-06-2016 02:27 AM |
Date Last Visited | 03-02-2021 04:33 AM |
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