Mohammed.Rayan
AppDynamics Team
since ‎06-06-2016
‎09-29-2023

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What are the steps to enabling debug logging for an on-premises EUM Server? What are the steps for an EUM Processor? In your computer terminal, navigate to <EUM_HOME>/eum-processor/bin and locate the logback.xml file.Open the file and change the l...
From Events Service v23.2 onward, port 9200 is always open, as a requirement for Elastic Search 8.  In prior versions, port 9200 is disabled by default. Used for debugging purposes,it needs to be turned on before troubleshooting begins.  NOTE | Afte...
If your Mobile Agent version is 4.5, 4.4 & 4.3, you need to use the loggingLevel method to enable and set the different logging levels in your instrumentation code.   For instance: // appKey should be assigned your EUM app key ADEumAgentConfigur...
To enable EUM Client side debug logs dynamically, you can use the Glassfish admin console or use the asamin utility.   1. Access the Glassfish admin console following the steps outlined here: AccesstheGlassfishAdminConsole   2. Once logged in, navig...
If the End User Monitoring (EUM) data/license does not appear in the Controller UI and the logs of the Controller (server.log) contains the message below, this is normally caused by an EUM license key mismatch between the property_eum-license-key va...