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- About Mohammed.Rayan
Mohammed.Rayan
Employee
Tuesday
since
06-06-2016
Discussion Feed
3 weeks ago
1 Kudo
Hi Denis,
No. It's not possible to install on a linux server but only windows OS 2012 & 2012R2
Regards,
Mohammed Rayan
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3 weeks ago
Hi Sachin,
I see that this was your self-service trial account for EUM which seems to have been expired by now and hence the reason you wont be able to create any app for EUM now and you can refer to the below link about how you can renew it as a next step
https://www.appdynamics.com/ui/freemium/lite
https://www.appdynamics.com/pricing/
I'm sure you would be getting the below message whenever you log into your controller
We hope you enjoyed using AppDynamics Pro! Your trial license has expired, but we invite you to continue using AppDynamics Lite for free. Learn more about AppDynamics Lite here.
Regards,
Mohammed Rayan
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3 weeks ago
Hi Tom,
What's the response code you are seeing for the call
is it connection refused or unauthorised(401)
/Rayan
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4 weeks ago
1 Kudo
Hi Radhika,
Here are the commands to stop & start the DB
On Linux, you can start MySQL by navigating to the directory, <EUM>/orcha/orcha-master/bin, and running:
./orcha-master -d mysql.groovy -p ../../playbooks/mysql-orcha/start-mysql.orcha -o ../conf/orcha.properties -c local
To stop MySQL on Linux, run:
./orcha-master -d mysql.groovy -p ../../playbooks/mysql-orcha/stop-mysql.orcha -o ../conf/orcha.properties -c local
Reference:
https://docs.appdynamics.com/display/PRO45/EUM+Server+Deployment#EUMServerDeployment-startingandstoppingtheeuemprocessorStartandStoptheEUMServerandDatabase
Regards,
Mohammed Rayan
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09-10-2018
04:08 AM
Hi Shrita,
To know if your loadbalancer/reverse proxy is not stripping off the correlation header,You can run the below command directly in your app server and verify
curl -v --header "ADRUM: isAjax:true" --header " ADRUM_1: isMobile:true " <some URL>
Note: Please use the URL which your mobile app is hitting.
Sample request header expected:
> adrum: isAjax:true > adrum_1: isMobile:true
Expected response header:
< ADRUM_0: clientRequestGUID:xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx < ADRUM_1: btId:xxxxxxxx < ADRUM_2: btERT:xxx
Regards,
Mohammed Rayan
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09-06-2018
03:02 AM
Hi Donald,
Can you share the platform admin server logs and the events-service-api-store.log if any to find out whats going on
Regards,
Mohammed Rayan
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09-06-2018
03:00 AM
1 Kudo
Bharat,
It looks like the license is provisioned fine but looks like controller is unable to fetch the license and this maybe due to connect timeout or other issues and so controller logs will give us the exact cause of the issue
Look for this string in the controller logs: " Unable to fetch/update information for EUM account with name"
Clue:
grep -i " Unable to fetch/update information for EUM account with name" server.log*
Regards,
Mohammed Rayan
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09-06-2018
02:56 AM
Hi Nageswar,
Can you share the config snippet you tried for EUM.
Here's an example:
Assume below as the URL's the needs to be mapped.
proxy.example.com:7001/eum/eumcollector --> http://eum.example.com:7001/eumcollector
proxy.example.com:7001/eum/eumaggregator --> http://eum.example.com:7001/eumaggregator
/etc/httpd/conf/httpd.conf
<Proxy *>
Order deny,allow
Allow from all
</Proxy>
ProxyRequests Off
ProxyPreserveHost On
ProxyPass /eum http://eum.example.com:7001/
ProxyPassReverse /eum http://eum.example.com:7001/
Hope this helps
Regards,
Mohammed Rayan
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08-01-2018
10:57 AM
If your Mobile Agent version is 4.5, 4.4 & 4.3, you need to use the loggingLevel method to enable and set the different logging levels in your instrumentation code.
For instance:
// appKey should be assigned your EUM app key
ADEumAgentConfiguration *config = [[ADEumAgentConfiguration alloc] initWithAppKey:@ "AD-AAB-AAK-VMJ"];
config.loggingLevel = ADEumLoggingLevelAll;
[ADEumInstrumentation initWithConfiguration:config];
Screenshot:
4.5,4.4 & 4.3
If your Mobile Agent version is 4.2 & below, you need to use the enableLogging boolean property to enable it.
[ADEumInstrumentation initWithKey:@"<App Key>" collectorUrl:@“<Collector URL>" enableLogging:<Boolean>];
[ADEumInstrumentation initWithKey: @"EUM-AAB-AAD"
collectorUrl: @"http://localhost:7001"
enableLogging: YES];
Note: AppDynamics logs are prepended with tag x/AppDynamics , where x = the first letter of the log level. i/AppDynamics indicates INFO level logging and D/AppDynamics indicates DEBUG level logging.
Once you have enabled the above DEBUG logging and re-build and run your app in a simulator using Xcode, you will see your debug logs in the console/terminal window in the debug area of the Xcode.
Typical IOS Agent DEBUG logging:
2018-07-31 19:24:52.988848+0530 rayan-test[65046:12836369] I/AppDynamics: Agent release version DEVBUILD
2018-07-31 19:24:52:987 rayan-test[65046:303] I/AppDynamics: Agent release version DEVBUILD
2018-07-31 19:24:53.000508+0530 rayan-test[65046:12836375] I/AppDynamics: Agent will use Application Key: AD-AAB-AAK-VMJ
2018-07-31 19:24:53:000 rayan-test[65046:303] I/AppDynamics: Agent will use Application Key: AD-AAB-AAK-VMJ
2018-07-31 19:24:53:000 rayan-test[65046:303] I/AppDynamics: Agent will use Collector URL: https://mobile.eum-appdynamics.com
2018-07-31 19:24:53.001126+0530 rayan-test[65046:12836369] I/AppDynamics: Agent will use Collector URL: https://mobile.eum-appdynamics.com
2018-07-31 19:24:53:000 rayan-test[65046:303] I/AppDynamics: Agent has enabled the Screenshot System
2018-07-31 19:24:53.001621+0530 rayan-test[65046:12836369] I/AppDynamics: Agent has enabled the Screenshot System
2018-07-31 19:24:53:000 rayan-test[65046:303] I/AppDynamics: Agent will use Screenshot URL: https://image.eum-appdynamics.com
2018-07-31 19:24:53.002102+0530 rayan-test[65046:12836369] I/AppDynamics: Agent will use Screenshot URL: https://image.eum-appdynamics.com
2018-07-31 19:24:53:000 rayan-test[65046:303] I/AppDynamics: Agent has enabled JS Agent Instrumentation
2018-07-31 19:24:53.002562+0530 rayan-test[65046:12836369] I/AppDynamics: Agent has enabled JS Agent Instrumentation
2018-07-31 19:24:53:000 rayan-test[65046:303] I/AppDynamics: Agent has not enabled JS Agent Ajax Instrumentation
2018-07-31 19:24:53.003029+0530 rayan-test[65046:12836369] I/AppDynamics: Agent has not enabled JS Agent Ajax Instrumentation
2018-07-31 19:24:53.004019+0530 rayan-test[65046:12836104] Could not successfully update network info during initialization.
2018-07-31 19:24:53:007 rayan-test[65046:303] D/AppDynamics: Agent using executable UUID: bef3fdcb458d3333a3717cf96be9b7c1
2018-07-31 19:24:53.007749+0530 rayan-test[65046:12836369] D/AppDynamics: Agent using executable UUID: bef3fdcb458d3333a3717cf96be9b7c1
2018-07-31 19:24:53:008 rayan-test[65046:303] D/AppDynamics: Agent using executable UUID: bef3fdcb458d3333a3717cf96be9b7c1
2018-07-31 19:24:53.008403+0530 rayan-test[65046:12836369] D/AppDynamics: Agent using executable UUID: bef3fdcb458d3333a3717cf96be9b7c1
2018-07-31 19:24:53.091846+0530 rayan-test[65046:12836375] D/AppDynamics: Crash reporting enabled
2018-07-31 19:24:53:091 rayan-test[65046:303] D/AppDynamics: Crash reporting enabled
2018-07-31 19:24:53:092 rayan-test[65046:303] I/AppDynamics: Master ANR Timer set to 1.000000
2018-07-31 19:24:53.092656+0530 rayan-test[65046:12836369] I/AppDynamics: Master ANR Timer set to 1.000000
2018-07-31 19:24:53:092 rayan-test[65046:303] I/AppDynamics: UI ANR Timer set to 0.900000
2018-07-31 19:24:53.093138+0530 rayan-test[65046:12836369] I/AppDynamics: UI ANR Timer set to 0.900000
2018-07-31 19:24:53:093 rayan-test[65046:d03] D/AppDynamics: Flush postponed due to SQL Data Protection lock.
2018-07-31 19:24:53.094162+0530 rayan-test[65046:12836369] D/AppDynamics: Flush postponed due to SQL Data Protection lock.
2018-07-31 19:24:53:192 rayan-test[65046:303] V/AppDynamics: onApplicationDidBecomeActive
2018-07-31 19:24:53.192499+0530 rayan-test[65046:12836367] V/AppDynamics: onApplicationDidBecomeActive
2018-07-31 19:24:53:192 rayan-test[65046:310f] D/AppDynamics: Loading default beacons from persistence
2018-07-31 19:24:53.192950+0530 rayan-test[65046:12836367] D/AppDynamics: Loading default beacons from persistence
2018-07-31 19:24:53:198 rayan-test[65046:310f] D/AppDynamics: Total number of beacons loaded: 0
2018-07-31 19:24:53.198349+0530 rayan-test[65046:12836367] D/AppDynamics: Total number of beacons loaded: 0
2018-07-31 19:24:53:198 rayan-test[65046:310f] D/AppDynamics: Loading crash beacons from persistence
2018-07-31 19:24:53.198849+0530 rayan-test[65046:12836367] D/AppDynamics: Loading crash beacons from persistence
2018-07-31 19:24:53:202 rayan-test[65046:310f] D/AppDynamics: Total number of beacons loaded: 0
2018-07-31 19:24:53.203174+0530 rayan-test[65046:12836367] D/AppDynamics: Total number of beacons loaded: 0
2018-07-31 19:24:53:202 rayan-test[65046:310f] D/AppDynamics: We need to send #3 beacons to collector
2018-07-31 19:24:53.203639+0530 rayan-test[65046:12836367] D/AppDynamics: We need to send #3 beacons to collector
2018-07-31 19:24:53:203 rayan-test[65046:310f] D/AppDynamics: Adding ADRUM headers to request.
2018-07-31 19:24:53.204140+0530 rayan-test[65046:12836367] D/AppDynamics: Adding ADRUM headers to request.
2018-07-31 19:24:53:204 rayan-test[65046:310f] D/AppDynamics: Agent sending message to collector (eumcollector/mobileMetrics?version=2 -- https://mobile.eum-appdynamics.com) [AD-AAB-AAK-VMJ]
2018-07-31 19:24:53.204584+0530 rayan-test[65046:12836367] D/AppDynamics: Agent sending message to collector (eumcollector/mobileMetrics?version=2 -- https://mobile.eum-appdynamics.com) [AD-AAB-AAK-VMJ]
2018-07-31 19:24:53:204 rayan-test[65046:310f] D/AppDynamics: [{
"et" : 1533045293093,
"eut" : 582833854,
"st" : 1533045293093,
"cf" : "-1794",
"ct" : "wifi",
"osv" : "11.4",
"dmo" : "x86_64",
"mv" : "1",
"type" : "system-event",
"event" : "Agent Init",
"tm" : "2048",
"cc" : "8",
"ab" : "DEVBUILD",
"sut" : 582833854,
"agv" : "DEVBUILD",
"ds" : "476902",
"av" : "1.0"
},{
"viewControllerName" : "ViewController",
"viewControllerUuid" : "b62392e0-4f33-4025-9be9-4bbee10fe387",
"cf" : "-1794",
"osv" : "11.4",
"ec" : 242,
"dmo" : "x86_64",
"mv" : "1",
"type" : "ui",
"ct" : "wifi",
"tm" : "2048",
"cc" : "8",
"ab" : "DEVBUILD",
"event" : "View Controller Start",
"st" : 1533045293187,
"sut" : 582833949,
"agv" : "DEVBUILD",
"ds" : "476902",
"av" : "1.0"
},{
"et" : 1533045293192,
"eut" : 582833953,
"st" : 1533045293093,
"cf" : "-1794",
"osv" : "11.4",
"ec" : 243,
"dmo" : "x86_64",
"mv" : "1",
"type" : "ui",
"ct" : "wifi",
"tm" : "2048",
"cc" : "8",
"ab" : "DEVBUILD",
"event" : "App Start",
"rootView" : "ViewController",
"sut" : 582833854,
"agv" : "DEVBUILD",
"ds" : "476902",
"av" : "1.0"
}]
2018-07-31 19:24:53.205070+0530 rayan-test[65046:12836367] D/AppDynamics: [{
"et" : 1533045293093,
"eut" : 582833854,
"st" : 1533045293093,
"cf" : "-1794",
"ct" : "wifi",
"osv" : "11.4",
"dmo" : "x86_64",
"mv" : "1",
"type" : "system-event",
"event" : "Agent Init",
"tm" : "2048",
"cc" : "8",
"ab" : "DEVBUILD",
"sut" : 582833854,
"agv" : "DEVBUILD",
"ds" : "476902",
"av" : "1.0"
},{
"viewControllerName" : "ViewController",
"viewControllerUuid" : "b62392e0-4f33-4025-9be9-4bbee10fe387",
"cf" : "-1794",
"osv" : "11.4",
"ec" : 242,
"dmo" : "x86_64",
"mv" : "1",
"type" : "ui",
"ct" : "wifi",
"tm" : "2048",
"cc" : "8",
"ab" : "DEVBUILD",
"event" : "View Controller Start",
"st" : 1533045293187,
"sut" : 582833949,
"agv" : "DEVBUILD",
"ds" : "476902",
"av" : "1.0"
},{
"et" : 1533045293192,
"eut" : 582833953,
"st" : 1533045293093,
"cf" : "-1794",
"osv" : "11.4",
"ec" : 243,
"dmo" : "x86_64",
"mv" : "1",
"type" : "ui",
"ct" : "wifi",
"tm" : "2048",
"cc" : "8",
"ab" : "DEVBUILD",
"e
2018-07-31 19:24:53:204 rayan-test[65046:310f] D/AppDynamics: -----------------------------------
2018-07-31 19:24:53.210121+0530 rayan-test[65046:12836367] D/AppDynamics: -----------------------------------
2018-07-31 19:24:54:467 rayan-test[65046:310f] D/AppDynamics: Agent received response code: 200
2018-07-31 19:24:54.468413+0530 rayan-test[65046:12836367] D/AppDynamics: Agent received response code: 200
2018-07-31 19:25:15.329407+0530 rayan-test[65046:12836375] D/AppDynamics: We need to send #1 beacons to collector
2018-07-31 19:25:15:296 rayan-test[65046:a00b] D/AppDynamics: Adding ADRUM headers to request.
2018-07-31 19:25:15.329962+0530 rayan-test[65046:12836375] D/AppDynamics: Adding ADRUM headers to request.
2018-07-31 19:25:15:297 rayan-test[65046:a00b] D/AppDynamics: Agent sending message to collector (eumcollector/mobileMetrics?version=2 -- https://mobile.eum-appdynamics.com) [AD-AAB-AAK-VMJ]
2018-07-31 19:25:15.330499+0530 rayan-test[65046:12836375] D/AppDynamics: Agent sending message to collector (eumcollector/mobileMetrics?version=2 -- https://mobile.eum-appdynamics.com) [AD-AAB-AAK-VMJ]
2018-07-31 19:25:15:297 rayan-test[65046:a00b] D/AppDynamics: [{
"sut" : 582855921,
"av" : "1.0",
"ec" : 244,
"see" : false,
"mv" : "1",
"et" : 1533045315234,
"dmo" : "x86_64",
"url" : "http:\/\/localhost:8080\/output.json",
"eut" : 582855995,
"pcl" : 2829,
"osv" : "11.4",
"cc" : "8",
"tm" : "2048",
"is" : "AppDynamics.NSURLSession",
"ct" : "wifi",
"type" : "network-request",
"agv" : "DEVBUILD",
"ab" : "DEVBUILD",
"ds" : "476902",
"cf" : "-1794",
"bkgd" : false,
"hrc" : 200,
"st" : 1533045315160,
"crg" : "2b18b43d-b3d7-49e1-bd2e-7b1e6b46a3f3"
}]
2018-07-31 19:25:15.331062+0530 rayan-test[65046:12836375] D/AppDynamics: [{
"sut" : 582855921,
"av" : "1.0",
"ec" : 244,
"see" : false,
"mv" : "1",
"et" : 1533045315234,
"dmo" : "x86_64",
"url" : "http:\/\/localhost:8080\/output.json",
"eut" : 582855995,
"pcl" : 2829,
"osv" : "11.4",
"cc" : "8",
"tm" : "2048",
"is" : "AppDynamics.NSURLSession",
"ct" : "wifi",
"type" : "network-request",
"agv" : "DEVBUILD",
"ab" : "DEVBUILD",
"ds" : "476902",
"cf" : "-1794",
"bkgd" : false,
"hrc" : 200,
"st" : 1533045315160,
"crg" : "2b18b43d-b3d7-49e1-bd2e-7b1e6b46a3f3"
}]
2018-07-31 19:25:15:297 rayan-test[65046:a00b] D/AppDynamics: -----------------------------------
2018-07-31 19:25:15.331955+0530 rayan-test[65046:12836375] D/AppDynamics: -----------------------------------
2018-07-31 19:25:15:540 rayan-test[65046:a00b] D/AppDynamics: Agent received response code: 200
2018-07-31 19:25:15.540791+0530 rayan-test[65046:12836823] D/AppDynamics: Agent received response code: 200
Screenshot:
Console log
Console debug logs
You can export the contents of the debug logs by either selecting and copying them to a file or exporting them to a file directly using the option below:
1. Click on Window > Devices from the Xcode menu.
2. Under Devices section in the left column, choose your device.
3. To view the console logs, select View Device Logs button under the Device Information section on the right-hand panel.
4. To view the device console, click the up-triangle at the bottom left of the right-hand panel to show the device console. To save the console as a file, click the down arrow on the bottom right.
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- Find more articles tagged with:
- 3
- 4
- 4.3
- 4.4
- 4.5
- device
- device logs
- INFO
- iOS
- logging level
- Mobile Real User Monitoring
- Xcode
Labels:
07-31-2018
07:43 AM
Do you see if the port is in listen state for the analytic-agent using the below command netstat -an | grep 9090 (Unix) netstat -an | findstr 9090 (Windows) Can you also check in the analytic-agent.log to validate if its indeed up and running or it refused to startup due to an stale pid file
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Activity Feed for Mohammed.Rayan
- Got a Kudo for Re: EUM license IsAlreadyRegistered:true, isValid:false. 2 weeks ago
- Got a Kudo for Re: Synthetic Private Agent and Linux. 3 weeks ago
- Posted Re: Synthetic Private Agent and Linux on End User Monitoring (EUM). 3 weeks ago
- Posted Re: Unable to create Browser App - You don't have license for EUM on End User Monitoring (EUM). 3 weeks ago
- Got a Kudo for Re: EUM Database service went down. 3 weeks ago
- Posted Re: Analytics API curl command with postman on Business iQ (Analytics). 3 weeks ago
- Posted Re: EUM Database service went down on End User Monitoring (EUM). 4 weeks ago
- Posted Re: No correlation of Mobile RUM sessions and APM BTs - version 4.3.8 on End User Monitoring (EUM). 09-10-2018 04:08 AM
- Posted Re: Windows install of Event services install hangs - see attached on Controller (SaaS, On Premise). 09-06-2018 03:02 AM
- Posted Re: EUM license IsAlreadyRegistered:true, isValid:false on Licensing. 09-06-2018 03:00 AM
- Posted Re: Reverse proxy configuration in apache to make appdynamics EUM server available over internet on Dashboards. 09-06-2018 02:56 AM
- Got a Kudo for Why can't I launch the EUM installer on Linux?. 08-07-2018 08:52 AM
- Posted How do I enable Mobile Agent DEBUG logging for IOS? on Knowledge Base. 08-01-2018 10:57 AM
- Posted Re: Internal buffers appear to be full - error (Analytics agent running fine) on Business iQ (Analytics). 07-31-2018 07:43 AM
- Posted Re: How to use the Analytics Agent health check URL on Knowledge Base. 07-30-2018 07:01 AM
- Posted How do I enable EUM Client debug logging dynamically in the Controller? on Knowledge Base. 07-24-2018 08:34 AM
- Posted Why am I receiving the error "unable to fetch/update information for EUM account with name: <EUM ACCOUNT NAME>:401"? on Knowledge Base. 07-19-2018 09:11 PM
- Tagged Why am I receiving the error "unable to fetch/update information for EUM account with name: <EUM ACCOUNT NAME>:401"? on Knowledge Base. 07-18-2018 07:18 AM
- Tagged Why am I receiving the error "unable to fetch/update information for EUM account with name: <EUM ACCOUNT NAME>:401"? on Knowledge Base. 07-18-2018 07:16 AM
- Tagged Why am I receiving the error "unable to fetch/update information for EUM account with name: <EUM ACCOUNT NAME>:401"? on Knowledge Base. 07-18-2018 07:15 AM
Public Statistics
| Date Registered | 06-06-2016 02:27 AM |
| Date Last Visited | Tuesday |
| Total Messages Posted | 173 |
| Total Kudos Received | 15 |
Kudos from
