As of October 30, 2020, AppDynamics is offering an India SaaS option with data residency located in Mumbai, India. This service is equivalent to the current SaaS offering based in the USA, UK, and Sydney.
We will be using regional-based cloud services, leveraging AWS as it allows for better flexibility and scalability.
We wanted to give Asia-based SaaS customers with data residency requirements the benefits of scalability.
Primary data resides in the AWS Mumbai region. EUM, Synthetic Agent, and Analytics hosting locations are documented in the SaaS Domains and IP Ranges documentation.
By default, the India SaaS includes Multi-Availability Zone redundancy in addition to cross-region data residency in India.
All new Asia-based customers are eligible for our India SaaS.
Yes, all new India-based SaaS customers will be provisioned in Indian SaaS on AWS in Mumbai, India.
Yes, you can request a POV on the India SaaS platform. Please reach out to your account team to learn more.
All products version 20.6.0 or lower are available in Indian SaaS. As newer versions are GA, they will become available on India SaaS as well.
Yes, our SaaS Platform includes data-at-rest encryption since it is required for security and data privacy.
Contact your Account Manager for details on starting the process.
Contact us at either info@appdynamics.com or https://www.appdynamics.com/company/contact-us.