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New Synthetic monitoring APIs, prerequisites, and use cases to make the most of them As of May 2022, AppDynamics Synthetic monitoring features can now be accessed using REST APIs. This article lists these new APIs, as well as a selection of use cas...
The AppDynamics iOS Agent now supports M1 Simlator and XCFrameworks for DEM MRUM As of the March 22.3 iOS Agent release, DEM MRUM iOS supports use of M1 Simulator and XCFrameworks builds through XCode 13. You can download the new Agent and integrate ...
What do I need to know about API Monitoring? With Synthetic API monitoring, you can monitor the availability and performance of HTTP(s) based APIs. These APIs can be internal, external, or third-party APIs. In this article… What Synthetic API Mon...
Frequently asked questions about the Windows Private Synthetic Agent (PSA) deprecation, which started November 21, 2021 Watch this page for updates Click the 3-dot menu upper right, then subscribe On October 8, 2021, we announced that we will be depr...
Changes for Internet Explorer and Firefox browsers, and deprecating support for Chrome versions 64 and 83 On October 18, 2021, we will implement synthetics monitoring behavioral changes for Internet Explorer (IE) 11 and Firefox, and deprecating sup...
Table of Contents On-Premises/SaaSSecurity/PasswordsSelecting ElementsSnapshotsSupported FeaturesTroubleshooting See also Synthetic Scripts FAQ (Part I). On-Premises/SaaS What are the supported on-premises/SaaS/hybrid configurations? Controller W...
What are the steps to enabling debug logging for an on-premises EUM Server? What are the steps for an EUM Processor? In your computer terminal, navigate to <EUM_HOME>/eum-processor/bin and locate the logback.xml file.Open the file and change the l...
How do I troubleshoot Events Service status code 401? Problem You recently upgraded your environment from 4.3/4.2 to 4.4 and have started seeing the following error in the EUM server logs: 05 Dec 2017 08:30:50.788 -0600 Analytics Event Dispatcher ...
Problem | Customers are unable to download adrum js files from CDN location(cdn.appdynamics.com). The error message for each customer may differ.For example, some common errors seen are: When you try to click download option, it says No jsagent file...
How do I determine optimal sizing for my on-prem EUM Server? This guide provides context to EUM data and recommendations for sizing your on-premises EUM Server for different levels of network traffic (metrics per minute). After understanding the EUM ...
Resolving an intermittent Liquibase error when upgrading to EUM Server v4.5 from a version lower than 4.4 Problem As of the 4.5 EUM Server in production, the EUM MySQL database has been moved from the Controller host machine to the EUM Server host...
Is there a way to configure the Synthetic Private Agent to use the domain Admin User instead of the agent_user? If you want to run the Synthetic Private Agent jobs using the chosen domain admin user account instead of the installer created agent_u...
Apache and Nginx have a known issue that drops headers containing underscores. How can I fix these headers, since they're needed for correlation purposes? Problem Recently, Apache and Nginx began dropping headers that include underscores in their ...
My two-way client certificates aren’t mutually authenticated Problem Configuring synthetics with client certificates can be challenging. In some cases, the synthetics agent runs as the user who installed it, while the web driver runs under the cre...
You can configure the Synthetic Server to use SSL to secure network connections. Follow the steps below to configure the Synthetic Server to use a signed certificate and its password. Edit the Synthetic Scheduler configuration file at <installati...
If you are having trouble starting the EUM Server as a Windows service, you can use a batch command to start it. Follow the steps below to use a batch command to start the EUM Server: Download the Apache Common Daemon Procrun.Create the file eum-...
The Synthetic Server relies on the Python library flake8 2.6.2 to lint synthetic scripts. When you install the Synthetic Server, the installer will use pip to install the correct version of flake8, but if you need to manually install the flake8 libr...
Table of Contents OverviewStep 1: Download and upload the EUM Server to your hostStep 2: Configure the Events ServiceStep 3: Install and configure the EUM ServerStep 4: Sync the Events Service and EUM ServerStep 5: Verify successful integration Ove...
Table of Contents: Verifying that the EUM Server is upVerify that the Events Service is up Verifying that the EUM Server is up You can verify that the EUM Server has successfully started by pinging the following server: http://<host>:<port>/eumaggr...
If you have an on-prem Controller, it is highly recommended that you use your load balancer to decrypt HTTPS traffic, then forward it to our EUM Collector via HTTP since the EUM Collector can sometimes have issues decrypting HTTPS. Have your Netwo...
Now, these users will only need to sign in to AppDynamics once. As they navigate from one to another of their authorized AppDynamics products and services, they will not be asked for their password again.
NOTE | This change does not affect current Controller local, SAML, and LDAP users, who can continue to sign in as they always have, without disrupting their access.
Though this feature is currently only available for users added since v21.11, the ability to convert an existing (pre-v21.11) user account to the new SSO-enabled AppDynamics managed user identity is planned for later in 2022. Be on the lookout for an announcement describing this conversion in the future.
AppDynamics IDP users can use the following steps to view and navigate to their AppDynamics products and services:
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The password field appears once you enter the username and click next. It may either appear on the same screen, or once you are redirected to your “global” sign-in page.
You need to enter your username twice when first signing in due to our use of a global identity provider.
TIPS | Use the “Remember me” functions to further streamline all your future logins.
Alternatively, sign in to your personal profile page first. It will show you everything you have access to and provide direct access links.
We are working on a migration to AppD IDP user capability that will upgrade your existing Controller account to AppD IDP. It is on the roadmap for later this year.
You can expect successful authentications when an AppD IDP account is used for a service account AppD IDP authentication on a Controller. The service account can be authenticated without the SSO flow.
That said, we recommend that customers move to our OAUTH-based API clients for this process , wherever possible, to improve security. See the documentation for this feature here.
AppD IDP stands for “AppDynamics Identity Provider”. Until now, each Controller has served as its own identity provider. From this point forward, we are moving that function to the AppD IDP, a global AppDynamics Identity Provider.
If you have chosen SAML or LDAP as your authentication provider in the Controller tenant authentication provider settings tab, then you are not using the new AppD IDP for user identity management, but instead are using your own provider. If your Controller tenant has “AppDynamics” selected in the Controller tenant authentication provider tab, then users created since v21.11 are using the AppD IDP for user identity management.
If your account was created between now and v21.11, and your email address is your username, then you are an AppDynamics Identity Provider user.
You can confirm this by logging into your personal profile at https://accounts.appdynamics.com/personal-profile. If the Assigned Controller Tenants sections lists the Controllers you use, you are an AppDynamics Identity Provider user.
Legacy local AppDynamics user accounts are those created before v.21.11 that do not use email as their username.
NOTE | As with Controller based SAML and LDAP users, current pre-v21.11 legacy local users can continue to sign in as they always have, without a disruption to their access.
Yes! This is like any other AppDIDP-managed user except that when they sign in, they will be redirected to the customer IDP. Just add the user using their email address to the Controller account.
The user must be added from the Controller users page, using their email address. If a user’s email exists in the AppD IDP, that account will be used for SSO features.
NOTE | Users cannot be given access to a Controller tenant from the Accounts Management Portal at this time.
You may find the following AppDynamics Documentation resources useful:
Also related to this topic are the following Knowledge Base articles:
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