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Knowledge Base Articles

New Synthetic monitoring APIs and use cases

New Synthetic monitoring APIs, prerequisites, and use cases to make the most of them   As of May 2022, AppDynamics Synthetic monitoring features can now be accessed using REST APIs. This article lists these new APIs, as well as a selection of use cas...

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Synthetic API Monitoring – FAQs

What do I need to know about API Monitoring? With Synthetic API monitoring, you can monitor the availability and performance of HTTP(s) based APIs. These APIs can be internal, external, or third-party APIs.    In this article…  What Synthetic API Mon...

Changes to synthetic monitoring browsers

Changes for Internet Explorer and Firefox browsers, and deprecating support for Chrome versions 64 and 83   On October 18, 2021, we will implement synthetics monitoring behavioral changes for Internet Explorer (IE) 11 and Firefox, and deprecating sup...

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Synthetic Scripts FAQ (Part II)

Table of Contents On-Premises/SaaSSecurity/PasswordsSelecting ElementsSnapshotsSupported FeaturesTroubleshooting See also Synthetic Scripts FAQ (Part I).   On-Premises/SaaS What are the supported on-premises/SaaS/hybrid configurations? Controller W...

Joe.Catera by AppDynamics Team
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Why can't I download JavaScript Agent files for EUM?

Problem | Customers are unable to download adrum js files from CDN location(cdn.appdynamics.com). The error message for each customer may differ.For example, some common errors seen are: When you try to click the download option, it says No jsagent ...

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Chitra.Lal by AppDynamics Team
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On premises EUM Server Sizing Guide

How do I determine optimal sizing for my on-prem EUM Server? This guide provides context to EUM data and recommendations for sizing your on-premises EUM Server for different levels of network traffic (metrics per minute). After understanding the EUM ...

Joe.Catera by AppDynamics Team
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Start the EUM Server on Windows with a Batch Command

If you are having trouble starting the EUM Server as a Windows service, you can use a batch command to start it.    Follow the steps below to use a batch command to start the EUM Server: Download the Apache Common Daemon Procrun.Create the file eum-...

Joe.Catera by AppDynamics Team
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How do I use my load balancer to decrypt HTTPS traffic?

If you have an on-prem Controller, it is highly recommended that you use your load balancer to decrypt HTTPS traffic, then forward it to our EUM Collector via HTTP since the EUM Collector can sometimes have issues decrypting HTTPS.   Have your Netwo...