Cisco AppDynamics Community

Chitra.Lal · 09-18-2020

Problem | Customers are unable to download adrum js files from CDN location(cdn.appdynamics.com). The error message for each customer may differ.For example, some common errors seen are: When you try to click the download option, it says No jsagent ...

Chitra.Lal · 10-03-2018

Issue What should I do if my EUM Server is unable to start because of below error? Error Starting EUM Processor Server | com.google.inject.CreationException: Unable to create injector, see the following errors:Error in custom provider, com.sin...

Chitra.Lal · 08-01-2018

To instrument your application for EUM, you will need to configure your JavaScript Agent and insert it into the page that is returned to the end user. This process is known as injection. It is important to complete the injection process completely...

Chitra.Lal · 08-01-2018

Logging in to the EUM database manually 1. From $EUM_HOME/mysql/bin folder run the below command: ./mysql -u root -p eum_db --protocol=TCP --protocol=TCP -P [EUM-MySQL-Port] 2. When you execute this command, it will ask you for your EUM user passw...

Chitra.Lal · 04-26-2018

Symptoms Transaction Analytics stops getting data and you see the types of errors listed below in the analytics-agent.log file: [2018-04-23T21:54:17,448+01:00] [WARN ] [pipeline-thread-14 (bt-publish-6)] [c.a.a.a.p.e.EventServicePublishStage] ...

Chitra.Lal · 10-25-2023

Hi Phuc.Duong Quang, If your question is about using Using auto injection or not, that depends on whether your application framework is eligible to use auto injection of code or not?Please refer to this Auto injection guide in order to evaluate that....

Chitra.Lal · 08-31-2020

Hi Paul, Our current Browser RUM metrics are based on a Pages & AJAX based approach. We don't typically have a CLICK event. That said, in your application code, you could basically generate a VirtualPage (start and end) events as part of the CLICK_ha...

Re: No region statistics in AppDynamics · 05-22-2019

Hi Ramunas, This limitation is by design. For mobile apps we get only Country level location info. The location information for Mobile devices is found to be not very consistent, and hence it is not being reported by design. This is not a technical...

Chitra.Lal · 05-22-2019

Hi Prasanth, Your problem looks more related to using automatic injection than using transaction correlation. To verify this, (1) you can disable transaction correlation and enable automatic injection and verify if the problem with application acce...

Chitra.Lal · 05-22-2019

Hi Rashmi, This data isn't avialble by deafult; If you need, you can fetch the username for all the Real user transactions by collecting this info as custome user data and then this can then be seen in the page's browser snapshots. Refer to the bel...

Cisco AppDynamics Community

User Statistics

User Activity

Why can't I download JavaScript Agent files for EUM?

Why am I seeing the EUM startup error "Illegal key size or default parameters"?

How do I inject the JavaScript Agent for EUM?

How do I log in to the EUM Server database and change the EUM root user database password?

How do I resolve the error "[EVENT_UPSERT], you have reached the events limit of [25000000] for [biz_txn_v.|custom_.]"?

Re: Why can't I download JavaScript Agent files for EUM?

Re: Tracking button click events in browser app

Re: No region statistics in AppDynamics

Re: Can we disable transaction correlation at node level?

Re: To fetch username from Real user monitoring