What is the AppDynamics process for performing maintenance on SaaS Controllers?
Where can I view the SaaS service status?
What kind of communication does AppDynamics use to send alerts to customers?
The Controller is upgraded to the next major release yearly. Minor release upgrades are deployed as needed to address software defects or minor feature gaps.
Find the SaaS Service Status
The primary account admin is notified via email about any maintenance activity beforehand, and also after the activity is completed.
AppDynamics uses the following policy to alert customers to maintenance and upgrades:
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