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Apache and Nginx have a known issue that drops headers containing underscores. How can I fix these headers, since they're needed for correlation purposes? Problem Recently, Apache and Nginx began dropping headers that include underscores in their ...
This article is intended for anyone installing the Apache Agent. Please make sure the following 11 prerequisites are in place before installing the agent: Ensure that SELinux is not active. Issue the command sestatus at the host command prompt. If S...
This article discusses the issue with the third-party library know as ZMQ (ZeroMQ) and outlines the steps needed to determine if the known issue with socket handling is occurring. The AppDynamics (Apache) Agent's current design implements a commun...
Issue This article is intended for anyone who is attempting to view the Controller from a browser via an Apache Reverse Proxy and encounters an error due to encoded slashes. The problem seems to occur when accessing the Server Tabs, which as of the...
This article is intended for anyone attempting to install more than one AppDynamics-instrumented Apache web server on the same host, where the number of Application Contexts exceeds the per-Proxy limit, and the Agents need to be distributed across m...
AppDynamics does not directly support SELinux. For troubleshooting SELinux, consult your security team. This page lists the requirements for monitoring Apache with SELinux. The Apache agent requires the following: Read/write/execute privileg...
This article is intended for anyone who is about to install the Apache Agent as an upstream (entry point within your topology) web server. It may also prove useful for anyone who has already done so and is now unable to see Business Transactions bei...
Question How do I provide a username and password for an HTTP proxy for use with the Apache Web Server Agent or C/C++ SDK? Scope This article applies only to those versions of the Apache Web Server Agent and C/C++ SDK that utilize the standalone J...
For users whose Controller is accessed through HTTPS with an Apache proxy, the following error is visible in the browser using developer tools: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>404 Not Found</title> </head><bod...
The following article describes how to install and configure a single Apache Agent source directory, but run multiple concurrent Apache Agents using the read-only copy of the installed executable, while maintaining separate logging, IPC, and configu...
Now, these users will only need to sign in to AppDynamics once. As they navigate from one to another of their authorized AppDynamics products and services, they will not be asked for their password again.
NOTE | This change does not affect current Controller local, SAML, and LDAP users, who can continue to sign in as they always have, without disrupting their access.
Though this feature is currently only available for users added since v21.11, the ability to convert an existing (pre-v21.11) user account to the new SSO-enabled AppDynamics managed user identity is planned for later in 2022. Be on the lookout for an announcement describing this conversion in the future.
AppDynamics IDP users can use the following steps to view and navigate to their AppDynamics products and services:
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The password field appears once you enter the username and click next. It may either appear on the same screen, or once you are redirected to your “global” sign-in page.
You need to enter your username twice when first signing in due to our use of a global identity provider.
TIPS | Use the “Remember me” functions to further streamline all your future logins.
Alternatively, sign in to your personal profile page first. It will show you everything you have access to and provide direct access links.
We are working on a migration to AppD IDP user capability that will upgrade your existing Controller account to AppD IDP. It is on the roadmap for later this year.
You can expect successful authentications when an AppD IDP account is used for a service account AppD IDP authentication on a Controller. The service account can be authenticated without the SSO flow.
That said, we recommend that customers move to our OAUTH-based API clients for this process , wherever possible, to improve security. See the documentation for this feature here.
AppD IDP stands for “AppDynamics Identity Provider”. Until now, each Controller has served as its own identity provider. From this point forward, we are moving that function to the AppD IDP, a global AppDynamics Identity Provider.
If you have chosen SAML or LDAP as your authentication provider in the Controller tenant authentication provider settings tab, then you are not using the new AppD IDP for user identity management, but instead are using your own provider. If your Controller tenant has “AppDynamics” selected in the Controller tenant authentication provider tab, then users created since v21.11 are using the AppD IDP for user identity management.
If your account was created between now and v21.11, and your email address is your username, then you are an AppDynamics Identity Provider user.
You can confirm this by logging into your personal profile at https://accounts.appdynamics.com/personal-profile. If the Assigned Controller Tenants sections lists the Controllers you use, you are an AppDynamics Identity Provider user.
Legacy local AppDynamics user accounts are those created before v.21.11 that do not use email as their username.
NOTE | As with Controller based SAML and LDAP users, current pre-v21.11 legacy local users can continue to sign in as they always have, without a disruption to their access.
Yes! This is like any other AppDIDP-managed user except that when they sign in, they will be redirected to the customer IDP. Just add the user using their email address to the Controller account.
The user must be added from the Controller users page, using their email address. If a user’s email exists in the AppD IDP, that account will be used for SSO features.
NOTE | Users cannot be given access to a Controller tenant from the Accounts Management Portal at this time.
You may find the following AppDynamics Documentation resources useful:
Also related to this topic are the following Knowledge Base articles:
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