AppD University

What do I need to know about Private instructor-led training and Training Units?   Scheduling Private Instructor-Led Training We offer private instructor-led training for groups of up to 12 participants to help your organization kick-start a new project or enable new teams quickly.   Private instructor-led training is included in the Multi-user subscription featuring private delivery (virtual or onsite) of each class in our instructor-led catalog no more than once a year for the named users on the voucher.  To learn more and request private training, please visit our Private Training page.    Training Units Though no longer available for purchase, you can still redeem unspent training units (TUs).  If you have questions about how to spend your existing TU balance, please email education@appdynamics.com and include your voucher number, if you have it. ... View more

How do I locate courses and view the calendar in AppDynamics University?   Locating a Course or a Learning Plan To locate University courses and learning plans, first sign in to AppDynamics University .  To search the entire University catalog, type a search term into the bar at the top of the page (1).   My Dashboard shows you courses and learning plans in which you’re currently enrolled. To locate courses within a specific catalog (such as My Enrollments), type a search term into the bar above the course cards (2). Use the Filters (3) to narrow your search by Enrollment Status, Type, language, and Product Area, and the sort (4) to re-sort your search results. To browse for courses and learning plans, click the menu in the upper-left corner and select My Catalog . My Catalog is organized into product and role-based learning plans, virtual instructor-led courses and self-paced courses. You can use the search and filter to narrow the results.    Viewing a Calendar of Instructor-led Courses  Navigate to AppDynamics University .  If you are not signed in, click the Cards drop down and select Calendar .   If you are signed in, click the menu in the upper-left corner and select Public Instructor-Led Training Schedule . ... View more

How do I register for and sign in to AppDynamics University?   Users do not need to register for AppDynamics University. Instead, their Company Admin must add them to the company’s Account Management Portal.   Once you have been added by your Company Admin, you will receive an activation email from AppDynamics. Follow the instructions in the email to activate your account, then you can log in to AppDynamics University .    Once you have logged in, be sure to set your preferred time zone and date format.  See How to update your time zone in AppDynamics University .    All AppDynamics users have access to University’s Standard Self-Paced content, so you can start learning in AppDynamics University immediately after you have activated your AppDynamics account.   If your company has purchased an upgraded subscription, Your Company Admin may assign you to the upgraded subscription. Users who are assigned to an upgraded subscription will receive a welcome email with more information. You must first activate your AppDynamics account before your Company Admin can assign you to an upgraded subscription.   If you do not have an AppDynamics account, please contact your Company Admin.  Company Admins can find information on user management here , and information on voucher management for purchased University subscriptions here .  ... View more

What are the differences between the University Subscriptions?     Standard Premium Multi-user Best for A quick scope of the AppDynamics platform for everyone. Perfect for individual contributors or small teams.  Ideal for larger in-house teams. Standard e-learning library 125+ Courses x x x Premium e-learning library [##+] Courses   x x Public instructor-led courses   x x Private instructor-led courses     x 32 hours of training labs per month per user   x x Certification exam vouchers   2 per subscription 24 per subscription Number of interchangeable users Unlimited users /month 1 user per subscription 12 users per subscription   Enterprise Subscriptions  Enterprise University subscriptions are no longer available for purchase. Customers who have active Enterprise University subscriptions will still have unlimited access to premium self-paced courses and the 50 Premium University seats until the subscription expiration date. ... View more

How can I view and modify assigned users in AppDynamics University?   You can assign users to a Premium University or Multi-User University voucher seat in the Account Management Portal’s Resources page ( http://accounts.appdynamics.com/resources ).  Learn how to manage all your Account Management Portal Resources here . To view which users are assigned to your purchased University subscription(s):  Navigate to accounts.appdynamics.com/resources and scroll down to the Education section You will see a list of all the AppDynamics Education products available in your organization. For the desired voucher, select the link showing the number of user seats activated.   The list of assigned users appears. To assign users to a Premium University subscription : Click Assign Users . Enter the user’s email address. Click Save .   Note that you can only assign voucher seats to users who have activated their AppDynamics account. After you add each user, they will receive a Welcome email explaining how to get started with AppDynamics University .   What does the users’ status mean?  The Status indicates whether the user has activated their AppDynamics account. Only users with an “Active” status can be assigned to University voucher seats.    Standard and/or Enterprise University Subscriptions Standard and Enterprise University are automatically assigned to users of your organization once a Company Admin adds them to the account.  After being added to the account, users will receive an email directing them to activate their account.  Users must activate their account in order to log in AppDynamics University , then they can access the courses included with their subscription. Enterprise University subscriptions are no longer available for purchase as of the end of the calendar year 2020. Customers who have active Enterprise University subscriptions will still have unlimited access to premium self-paced courses and the 50 Premium University seats until the subscription expiration date.  ... View more