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How do I instrument Private Synthetic Agent (PSA)?

If you would like to instrument the Private Synthetic Agent for internal monitoring purposes, you can achieve it by using the steps below.    1. Locate the Synthetic-driver.bat file under the Private Synth Agent install folder and add the javagent.j...

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Why are there different values for EURT?

Problem: Values for EURT show considerable differences between the Pages and Ajax Request view and the Analyze view.    Analysis: By design, the EUM does not include outlier requests. However, the outlier requests are sent to the Events Service. If ...

Amit.Jha by AppDynamics Team (Retired)
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How do we determine if a request is an outlier in EUM?

A request is considered an outlier in EUM when the EURT (or FET, if the EURT is unavailable) is greater than 5 times the stall threshold. This has an undesirable effect in that a few outlier data points can skew the metrics significantly.   For more...

Controller unable to communicate to EUM over HTTPS

Problem: The Controller is not able to communicate to EUM server over https. We see the error below in the Controller server log: WARNING|glassfish 4.1||_ThreadID=172;_ThreadName=http-l...

Amit.Jha by AppDynamics Team (Retired)
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Getting Error While Provisioning the EUM License

Some users see the following error message while executing the for provisioning the EUM License.   ./provision-license /apps/AppDynamics/license.lic   This error is caused when the custom provider java.lang.Exception: useEncrypte...

Synthetic Scripts FAQ (Part I)

Table of Contents GeneralAlertsAvailability/LocationBrowsersEnvironmentsLanguages/LibrariesLimitations/RestrictionsMobile Synthetics See also Synthetic Scripts FAQ (Part II).   General What’s the best and easiest way to create a script? Start with th...

Joe.Catera by AppDynamics Team
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