Knowledge Base
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Knowledge Base Articles

Why isn't the EUM processor listening on the https port?

Symptoms The EUM processor is configured for https and the https port is specified in the configuration. After starting the EUM server, the process comes up on http port but it does not listen on the https port.   Diagnosis Any process needs a key...

Amit.Jha by AppDynamics Team (Retired)
  • 6359 Views
  • 1 comments
  • 0 kudos

Mobile Agent : Beacon - Some FAQs

Q1. If the mobile app (device) is offline for a long time, does the agent delete older data?Ans : Yes.   Q2. If the mobile app (device) is offline for a long time, how long the agent have older data?Or how much older data size can the agent has? If ...

Gaurav.Soni by AppDynamics Team (Retired)
  • 3976 Views
  • 0 comments
  • 0 kudos

How do I troubleshoot EUM certificate errors?

When enabling EUM for an application from the EUM configuration window, the error "The server encountered an internal error () that prevented it from fulfilling this request" appears   In this article... Symptoms: An error message appears in the EUM...

EUM_Error.jpg
Amit.Jha by AppDynamics Team (Retired)
  • 7588 Views
  • 2 comments
  • 2 kudos

How do I resolve EUM license usage retrieval errors?

When I try to enable the End User Experience in the Controller, I get a license usage retrieval error While trying to enable the End User Experience in the Controller, it returns an error similar to this one:   EUM license usage retrieval failed (Err...

pclark by AppDynamics Team (Retired)
  • 5580 Views
  • 0 comments
  • 0 kudos

What should I do if I can't see all EUM pages and Ajax requests?

Question What if you see a case using EUM where you are not seeing all the expected Pages/Ajax requests?    For example, you observe that the Pages/Ajax grid only shows a few requests, even though in the Browser snapshots view you can see many more t...

EUM_pages_ajax_filters.png eum_pages_ajax_search.png
pclark by AppDynamics Team (Retired)
  • 3258 Views
  • 0 comments
  • 0 kudos

Access-Control-Allow-Headers Error in EUM

Symptoms You encounter an issue with the POST to /eumcollector/beacons.   JS error is "Request header field X-TS-AJAX-Request is not allowed by Access-Control-Allow-Headers". Diagnosis Research revealed that Access-Control-Allow-Headers is a CORS pr...

pclark by AppDynamics Team (Retired)
  • 5505 Views
  • 0 comments
  • 0 kudos
Featured Article