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How to add custom user data via automatic injection

Question    How do I add custom user data via automatic injection?   Answer   1. Navigate to the Browser App that is linked to the APM app and click on configuration > Configure and Download JavaScript Agent. 2. Expand the advanced section.   I...

Amit.Jha by AppDynamics Team (Retired)
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Beacons posting stops on a page

Problem:   A page instrumented with the AppDynamics JavaScript Agent sends beacon initially, but eventually stops sending the beacon. This issue occurs when pages are not refreshed, and continue making the Ajax call.   This is due to Appdynamics hav...

Amit.Jha by AppDynamics Team (Retired)
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Why is NGINX server-side correlation missing?

Problem: Users with a mobile app monitoring applications behind an NGINX server will experience missing server-side correlation. This is due to a security standard used by NGINX that acts on underscores in headers such as the metadata passed by the ...

Chitra.Lal by AppDynamics Team
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Configure the HTTPS Port for the 4.4 EUM Server

When you run the EUM Server Installer, the HTTP port of the EUM Server is set up for you, but the HTTPS port is not.   After the installation is complete, follow the instructions below to configure the HTTPS port for the EUM Server and update the Con...

Joe.Catera by AppDynamics Team
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How do I enable EUM debug logging for the .NET Agent?

What are the steps to enable EUM debug logging for the .NET Agent?   Go to the installation directory and edit the AppDynamicsAgentLog.config as follows.Under the <targets> section add:<target name="eumlog" xsi:type="File" archiveAboveSize="5000000"...

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How do I identify whether or not ADRUM cookies are secure?

How do I identify whether the set ADRUM cookies are secure or not?   Our app agent always sets a secure cookie over a secure channel. Though the secure attribute is not always visible in the Headers tab of the developer tool, this does not imply t...

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Amit.Jha by AppDynamics Team (Retired)
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Controller unable to connect to EUM after EUM upgrade

Problem:   Working pair of controller and EUM does not work after upgrade. The controller is unable to connect to EUM and fetch EUM metrics or EUM license information.   Analysis:   Controller uses the property eum.cloud.host in admin.jsp to identif...

Amit.Jha by AppDynamics Team (Retired)
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Page naming configuration not working

Problem: Page naming configuration is not reflecting properly even though the configuration is defined properly. For example we removed the "Show Domain" tickbox while defining the configuration and saving the configuration. However the page name st...

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Amit.Jha by AppDynamics Team (Retired)
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Mobile Screenshots: When They Can and Cannot Be Taken

When Screenshots Can Be Taken   AppDynamics has optimized the Mobile Agents to minimize performance overhead. If performance allows, the Android and iOS Agents can take screenshots when the following events occur: Screen changesTouch eventsPeriod sam...

Joe.Catera by AppDynamics Team
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How do I configure auto login for a Synthetic Private Agent?

Question: How do I configure autologin for a Synthetic Private Agent?    Answer: Note: The following instructions apply to AppDynamics version 4.4.x on a Windows Server 2012 64-Bit or Windows Server 2012 R2 64-Bit.    There are two methods to solv...

Gaurav.Soni by AppDynamics Team (Retired)
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Why does the EUM processor fail to start with port 7003?

Problem The EUM processor fails to start if provided with port 7003 for the EUM processor, even though the port seems free using the following command: netstat -an | grep 7003   The issue is due to port 7003 being used internally as the admin port. ...

Amit.Jha by AppDynamics Team (Retired)
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