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Symptoms When trying to create a new analytics search the dashboard or ui becomes white even when analytics licence is correct. This issue is seen when Analytics is enabled for the first time and there is some configuration issue due to which the d...
When enabling EUM for an application from the EUM configuration window, the error "The server encountered an internal error () that prevented it from fulfilling this request" appears In this article... Symptoms: An error message appears in the EUM...
Symptoms If the Events Service is not stopped gracefully before restarting the system, or if the Events Service process is killed abruptly, the Events Service start will fail. The Events Service log will have the below entry: ERROR] [main] [c.a.com...
Symptoms We have come across an issue where the Database was not reporting the events data but was throwing an error message as "We aren't able to load data from the event service" as shown in the below image. The controller's server.log and the e...
The following document enlists the steps to migrate Data from the Controller in-built Events Service (Elastic Search) to a Clustered Events Service, with minimal downtime and no data loss Assumption If you are migrating a 4.1 cluster, then first co...
What do I need to know about updating a MAC address? AppDynamics licenses for on-premises Controllers are tied to the MAC address of the machine on which the Controller is installed. In rare cases, you may need to move the Controller and its licens...
Sample dashboard with key metrics for a Business Transaction (BT) This sample dashboard provides key metrics for a Business Transaction, including: CallsResponse TimeErrors, and SlowVery Slowand Stall count. This dashboard is well suited to ru...
This sample Absolute Layout dashboard provides key metrics for an Application, including Response Time, Errors, and Calls. The key metrics are shown as a chart with baseline, and the aggregate value is shown as a number. Status lights indicate the...
What abilities come with the License Admin role? A license admin is a special type of user on AppDynamics.com. These users are associated to one or more specific licenses and, with this association, gain the ability to learn about the usage of those ...
Where can I find information on AppDynamics’ integration with VMware Tanzu (formerly PCF)? The AppDynamics integration with VMware Tanzu Application Service (formerly Pivotal Cloud Foundry or PCF) lets you easily deploy AppDynamics-monitored applic...
ICEfaces is an open source Software development kit that extends JavaServer Faces (JSF) by employing Ajax. It is used to construct rich Internet applications (RIA) using the Java programming language. With ICEfaces, the coding for interaction and ...
Why am I seeing a Windows Analytics Service startup error? Symptoms Windows Analytics Agent service fails to start. However, if you start the Agent from the command line, the service starts as expected.The Event viewer shows the event: ERROR: The ...
What is the best way to setup Alerts for App Agent Status and Machine Agent Status? When the Agent is turned off, the Agent Status stops reporting any values. So what, then, is the best approach for setting up a Health Rule? Solution 1 - Machine...
Issue Java agent is unable to connect to the controller due to a certificate chaining error. This might be seen with IBM WebSphere. Errors similar to the following: [AD Thread Pool-Global0] 10 Jun 2015 20:12:52,848 WARN XMLConfigManager - Certif...
Question Does the JavaScript agent for EUM (adrum.js) always need to be placed in the header of the web page? Won't this potentially cause latency and load delays in loading the web page? Answer Our Engineering team has gone to great lengths to ens...
When I try to enable the End User Experience in the Controller, I get a license usage retrieval error While trying to enable the End User Experience in the Controller, it returns an error similar to this one: EUM license usage retrieval failed (Err...
Use Case Description Using the flight search sample application, this example shows the use of the validation configuration. Prior to applying the custom correlation configuration with validation, the flow map shows the following. Flow Map Withou...
Use Case Description Company A has a Global Distribution System (GDS) which has a custom protocol called Protocol A (a request/reply style protocol). Their subsidiary, a travel website, would like to monitor their application with AppDyamics Pro. Jav...
Updated 6/20/18 The following article is intended for users who wish to implement custom correlation between Java applications/tiers using the AppDynamics' Java App Agent version 3.8 and higher. For information regarding the .NET Agent, see here...
Question How does the Java agent map any business transaction (BT) as a web service? How does it identify that a particular BT is of web service type? I use JBoss WS for web services but those business transactions are showing up as Servlet type b...
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