A license admin is a special type of user on AppDynamics.com. These users are associated to one or more specific licenses and, with this association, gain the ability to learn about the usage of those licenses.
Notice that they are called “Admins”. This is because, as a License Admin, they can also register new users to AppDynamics.com, conferring to these new users the access to one or more licenses that they, themselves, have access to. In this way, they can choose to share license usage information to others.
There are two ways to become a license Admin:
Whenever licenses are purchased from AppDynamics, contacts are gathered as part of the sales and provisioning process. AppDynamics registers the first license admins as part of this process.
Once this right has been granted, a License Admin may then delegate this capability to others using the AppDynamics.com accounts user management experience.
As a License Admin, you have access to AppDynamics.com Accounts User Management functions. To access these functions, sign in using your AppDynamics.com user account at accounts.appdynamics.com/users.
Please remember that, though it may share the same email, this is a distinct account from your Controller account, should you have one.
If you are already logged into AppDynamics.com, you can find the user management link on the left-hand navigation pane of the company context pages.
Click your name in the upper right-hand corner and choose Subscriptions from the drop-down. This will present you with the company subscriptions to which you currently have been assigned as License Admin. Choose User Management from the left-hand navigation pane.
You are able to assign this role to others in one of two ways:
The user management page displays all of the users of the company. From this list, you may browse or search for users. Once you have found the user that should have access to your license, select them and assign the license as follows:
The user will be granted access to the selected license(s). They will receive an email informing them of their access.
When viewing the user management listing, you can add a new user to the system and assign their license access.
See the How do I manage accounts.appdynamics.com users as an Admin? article to learn more about the capabilities of AppDynamics Accounts user management.