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Local user accounts are migrating to the AppDynamics Identity Platform.Here’s what you need to know. FOR NOTIFICATION UPDATES — Click the caret menu above right, then Subscribe. Beginning with our SaaS Controller release in April 2023, AppDynamics-m...
AppDynamics Identity Provider users get a seamless SSO experience across AppDynamics products and services Beginning with v22.6.0, users authenticated by the global AppDynamics Identity Provider (AppD IDP) will only need to sign in to an authorized A...
What do I need to know about OTel and using it with AppDynamics? Get up to speed on OpenTelemetry and how AppDynamics will support it, expanding telemetry data sources for our advanced analytics, AI/ML, and troubleshooting capabilities. In this ar...
What do I need to know about transitioning from AppDynamics Pro Trial to AppDynamics Lite licenses? The AppDynamics SaaS Pro Trial license is available as a free 15-day trial period. If the license isn’t upgraded by end of trial, your AppDynamics Sa...
What improvements to user email verification, password policy, and account resources were completed in v21.11 and how do they affect me? In our efforts to better serve our customers, we’ve implemented several enhancements designed to improve security...
I want to change my product and maintenance email update notification settings. How? For SaaS accounts, product updates, as well as license and maintenance notifications, are set at the individual user level, depending on role-based permissions. If c...
Consider the following scenarios: You have an on-premises multi-tenant controller and a EUM server (on-prem or SaaS).You have one EUM license with 10 units. You want to split an assigned number of units to a new tenant. To split EUM units and pro...
As an Administrator, how do I manage user access within the Accounts Management Portal? Company Administrators and License Administrators have the ability to manage their company user’s access for AppDynamics Accounts. NOTE: Company Administra...
The Account Management Portal gives account administrators clarity and flexibility for managing accounts. —Watch this space for updates! — Accounts.appdynamics.com offers SaaS and On-prem account administrators more robust and flexible managemen...
The EUM Server and Events Service T-shirt Sizing Guide Overview The following tables contain data based on EUM Processor and Events Service load testing combinations under synthetic load. The tables have been normalized. Once the EUM traffic pro...
Step 1 - Sign in to AppDynamics, click the drop-down on the top right corner, then click Profile. The Overview page will appear. Step 2 - On the Overview page, scroll down to the Resources section to see what resources (for example, Professi...
This article was consolidated into How do I update a MAC Address when I need to move my Controller's license?
How can License Administrators manage subscriptions and license details? License Administrators have the ability to view and manage company subscriptions and license usage details. This article shows how a License Administrator can find that informa...
Table of Contents Overview View company and AppDynamics Customer Success information Overview Users have can view their company information, as well as a list of their AppDynamics Customer Success representatives. How do I see my company and Cus...
How do I resolve problems signing in to my v4.5x Controller via SAML? After upgrading the Controller to v4.5.x, you may encounter an issue where the SAML authentication request fails for accounts that use Active Directory Federation Services (ADFS) ...
You can configure Microsoft Active Directory Federation Services (ADFS) as a SAML authentication provider for the AppDynamics Controller. The instructions below apply to ADFS v2.0, 2.1, and 3.0. Table of Contents Add the Relying Party Trust for A...
It can be tricky to view license usage at the account level to determine which agents and hosts are consuming licenses, but the following options will get you closer. Table of Contents REST APIController UISettings → Licenses → Account UsageSettin...
You may encounter license-related notifications due to license limits on your Controller, account, or license rules. The instructions below guide you through how to resolve these specific notifications: Agent License Request Denied. | Reason: Limit...
"Agent License Request Denied" and "Agent Authorization Denied" error message types result in license limit notifications There are two types of license-related error messages you could encounter: Agent License Request Denied, and Agent Authorizatio...
Table of Contents: Deleting a Default License RuleDeleting a Custom License Rule Deleting a Default License Rule We do not recommend deleting default license rules. Instead, we recommend changing all of the license entitlements to 0. If you do del...
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