Table of Contents
Current and recent usage for all products
Historical usage for individual products
Better understand your SaaS Controller’s license consumption and limits with license usage graphs.
Note: This is not available for on-prem Controllers.
To get started, log in to your www.appdynamics.com account.
Click on your name in the top right and click Subscriptions .
If you have more than one license, click the one you’d like to view.
Once you choose a license, you can view all its products' usage.
There are two possible views to choose from once you are on the License Usage tab:
Current usage for all of your products
Historical usage for an individual product
Current or recent usage for all products
The License Usage tab displays data for all your products from the current or most recent usage period. It shows the data captured and aggregated from the previous day. Please note that it is measured differently for each product, as described in our documentation.
Historical usage for individual products
To view historical usage for a particular product, click the product name link on the License Usage tab.
Product License Information
You can choose between viewing a line chart or bar chart. The default time-frame is 3 months, but you can adjust it in the top-right corner. You can also select from different levels of data granularity: daily, hourly, weekly, or monthly. We’ve provided the granularity levels that best correspond with different time ranges.
Data is captured in 5-minute intervals and then aggregated into larger intervals. You may notice that if you choose a longer time-frame, then certain options are disabled. For example, if you choose a time-frame longer than one month, then hourly granularity is disabled.
Max and Average Usage
For certain products, like those under the Application Performance Management and Infrastructure Visibility families, the x-axis is the time frame, and the y-axis is the number of license units used. You can see two types of metrics in the header:
Max - The maximum usage of all agents aggregated over the time-frame you chose in the date selector. In other words, it’s the maximum of all the data points on the graph.
Average - The average of all agents reporting usage during the time-frame chosen in your date selector. In other words, it’s the average of all the average values on the graph.
Note: The APM Any product includes multiple agents. To drill down into usage for a particular agent (e.g., Java), click its corresponding checkbox in the filter bar. Agents that don’t report data during the selected time-frame are grayed out in the filter.
Here’s how to interpret metrics:
When viewing all agent types, you see the maximums of all agents as well as the average of all agents reporting usage over the selected time-frame.
When viewing only one agent type, the results are restricted to that single agent’s data.
When viewing a subset of agent types (not all), their maximums and averages are calculated based only on the agents chosen.
Hover over a data point on the graph to see granular metrics. If you choose a time-frame of less than 1 month, you’ll see hourly metrics. If you select a time-frame greater than or equal to 1 month, you’ll see daily data.
For certain products under End User Monitoring and Application Performance Management , we present two graphs. One presents a cumulative plot for a given usage cycle. The other graph presents a non-cumulative plot for the same usage cycle.
In both graphs, the granularity of data can also be specified (in addition to the time-frame). Please note that usage cycles may differ for each product, as described in our documentation.
For example, the y-axis for Mobile Real User Monitoring represents Monthly Active Agents. This graph displays the total number of monitored events in a given usage cycle, or during the time frame chosen.
For a given usage period, usage as a percentage is presented to help you see what quantity has been consumed against your total allocation.
Hover over a data point on the graph to see granular metrics. If you choose a time-frame of less than 1 month, you’ll see hourly metrics. If you select a time-frame greater than or equal to 1 month, you’ll see daily metrics.
How do I switch between metered and license unit views?
Click the top right to switch views between metered view and license units. The usage data presented is the same in both graphs. The y-axis reflects either the metered or license view.
For example, with Browser Real User Monitoring, usage can be viewed as pageviews or as license units. The same usage shows on both graphs’ x-axes, while either the pageviews or license units show on the respective y-axis.
License units are always rounded up to the next highest integer because that is the minimum amount you would need for your monitoring.
This graph plots the usage for a product’s given usage cycle or time-frame. You select the granularity in the dropdown. The non-cumulative graph helps you determine:
how much of the product is being used at a regular cadence
whether there are spikes in usage
Hover over a data point on the graph to see granular metrics. You can also view an average data point for the granularity chosen.
Can you guide me to resources for licensing-related questions?
How do I check my license usage at the account level?
How do I find license usage by applications for each controller?
How does license consumption work
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Notifications are at the user level and the user can opt in or out of notifications from the user profile page on their own to receive SaaS notifications.
1. After logging into portal.appdynamics.com , navigate to the account page.
2. Mouse over the name in the top-right corner of the page, and click the My Profile link.
3. From the user profile page, click Notification Settings.
4. Check the corresponding notifications checkbox and click Save Changes.
Remove user from license notification:
Uncheck the corresponding notification checkbox and click save changes.
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