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Follow the instructions below to instrument the JVM's created within the Lotus Dominos server. 1. Navigate and open the file notes.ini 2. Add the property JavaUserOptionsFile=<some_dir>/JvmOptions.properties 3. Create the file <some_dir>/JvmOp...
Table of Contents Issue Enabling Flash Additional Recommendations Issue When clicking on certain screens in the Controller (e.g., Analytics → Configuration), you may encounter the message "Please install Flash to use this feature" in the top right ...
Issue This article is intended for anyone who is attempting to view the Controller from a browser via an Apache Reverse Proxy and encounters an error due to encoded slashes. The problem seems to occur when accessing the Server Tabs, which as of the...
What should I consider when resolving agent metric registration limits? In this article... Why do I see this error and what can I do about it? AGENT_METRIC_BLACKLIST_REG_LIMIT_REACHED How can we find the custom metric with an incorrect configuration?...
Business iQ - Events Service Deep Dive Session [Air-Date April 4, 2018] Run Time: 60 minutes. @Mayuresh.Kshirsagar leads a talk on events service and jumps into the details of why events service, typical events service deploy on-premise and SAAS. ...
Planning a Container-Based Architecture [Air-Date April 3, 2018] Run Time: 60 minutes. @Mark.Prichard and @Eric.Johanson from the AppDynamics Product Management team led a hands on demo session. They took one of our demo applications and walkthrou...
Problem Sometimes the post-upgrade Events Service can fail with this error: "org.elasticsearch.indices.IndexClosedException: closed". The cause for this can be the indexes that are left closed, which will look like this: close default_c55c0f...
Question Can I change the default path of custom metrics published via API to display them under the analytics metric hierarchy or the mobile metrics hierarchy ? Answer By default, custom metrics have their own hierarchy for display in the Met...
Problem Custom data reporting throws the following error: "User event info field userData dropped because it is too long." Custom User Data Configuration Example actionWidgetId<String>: sezioneDatiContrattoForm:cmdConfirmDatiContratto agenzia<S...
Synth vs BRUM Metrics: Setting Expectations Ideally we should not compare BRUM metrics and Synth metrics directly as their use cases and data representation differ, so comparing them doesn't set the right expectations. Though many of the metrics co...
Question How can I customize the user agent used by the Synthetic browser? Environment Synthetic agent v4.4 Answer We introduced a way to configure the Synthetic Agent through in-script metadata, which is basically a way to configure the S...
Question Can I emulate a mobile device like an iPhone, tablet or Android phone? Environment Synthetic Agent >= v4.4 Answer Yes. The 4.4 Controller includes a dropdown in the Job Editor. Older Controllers can enable it through a backdoor: ...
Problem: The Controller is not able to communicate to EUM server over https. We see the error below in the Controller server log: WARNING|glassfish 4.1|com.singularity.ee.controller.beans.eumcloud.EUMCloudManagerBean|_ThreadID=172;_ThreadName=http-l...
We have seen some application crashes reported when the AppDynamics iOS Agent is used with an application already using Google Firebase. The related issues have to do with a possible race condition that occurs with overlapping method swizzling betwe...
Business iQ - Business Health Monitoring Webinar [Air-Date March 20, 2018] Run Time: 58 minutes. @Richard.Paul led a talk on business health monitoring and how to get started. He did a live step-by-step live demo and built BiQ business health dash...
Table of Contents Use CasesProblemSolutionExample API script Many of our customers use the Controller Metrics and Events API to retrieve metric data information and information on various types of activities in a monitored environment, including C...
Question Does the node property eum-header-beforeendofheadtag apply to all type of application agents? Answer The node property eum-header-beforeendofheadtag enables the application agent to write the automatic injection code before the end of...
Question Why is adrum.js loaded synchronously while adrum-ext.js is loaded asynchronously? Answer The JavaScript Agent is designed in two pieces to expedite loading and minimize impact. - Adrum.js loads synchronously: This is done to avoid a...
Some users see the following error message while executing the license-provision.sh for provisioning the EUM License. ./provision-license /apps/AppDynamics/license.lic This error is caused when the custom provider java.lang.Exception: useEncrypte...
How do I troubleshoot installation and startup errors when installing a new Agent? Table of Contents Agent Installation ErrorsWhen installing a Machine Agent, how do I handle an initialization error?Can I install the AppDynamics Database Agent with...
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