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Similar to the steps outlined in the Set the Security Protocol document for the Controller, you can also set the security protocol or update the existing security protocol used by the EUM Server. The document link above refers to changing these sett...
Issue Business transactions are being marked as errors, but the error details are not showing on transaction snapshots. Observation This could be due to the error registration limit on the agent side. In the agent logs, you may see this message: I...
Assuming you are already successfully auto-injecting the EUM JavaScript Agent, the following steps can be used to turn on SPA2 monitoring. 1. From the User Experience tab, double-click on the EUM application you'd like to enable SPA2 monitoring f...
How do I change Page and Ajax limits for an EUM application in an on-premises Controller? These limits can be altered, but keep in mind that more registered pages and Ajax will result in more metrics. This is a performance overhead for both EUM ...
How do I deploy a containerized app using Kubernetes to EKS, AKS, and GKE Air-Date August 2, 2018 Run Time: 60 minutes @Mark.Prichard and @Eric.Johanson take a look at a detailed example of a containerized application and how to successfully deploy...
To instrument your application for EUM, you will need to configure your JavaScript Agent and insert it into the page that is returned to the end user. This process is known as injection. It is important to complete the injection process completely...
If you notice that the instrumentation of highly async environments like RxJava and Netflix Hystrix results in high memory overhead issues, please follow the workaround outlined below: 1) Stop the agent. 2) Add the following configuration in <agen...
If your Mobile Agent version is 4.5, 4.4 & 4.3, you need to use the loggingLevel method to enable and set the different logging levels in your instrumentation code. For instance: // appKey should be assigned your EUM app key ADEumAgentConfigur...
Question Can I enable multi-factor authentication for AppDynamics mobile applications? Answer Currently, there is no way to configure multi factor authentication for an AppDynamics mobile application. We only have direct username/password-bas...
Problem: Analytics data being collected is a lot less than the actual load on the application and you are seeing repetitive messages like the one below in the Analytics Agent log: [2018-05-21T11:24:38,137+01:00] [WARN ] [pipeline-thread-12 (bt-pub...
Logging in to the EUM database manually 1. From $EUM_HOME/mysql/bin folder run the below command: ./mysql -u root -p eum_db --protocol=TCP --protocol=TCP -P [EUM-MySQL-Port] 2. When you execute this command, it will ask you for your EUM user passw...
We complete the actual data purge by deleting entire indices once all records have expired. For example, an index will rollover either when the average shard size breaches a threshold or when the age of the index exceeds the data retention period fo...
How do I resolve this error: "ERROR: java.security.AccessControlException: access denied while starting events service" Events Service stack trace error during start-up While starting, the Events Service fails to start up due to following stack tr...
If you continue to experience issues with AppDynamics for SAP after following the steps in our AppDynamics for SAP troubleshooting article, our Support team may need to access your SAP system. For this purpose, SAP provides an “SAP Service Backbone”...
How do I troubleshoot missing tiers or metrics in an AppDynamics Controller when using SAP? This article guides you through how to troubleshoot two types of AppDynamics for SAP issues: a missing tier, or missing metrics in the Controller. In this art...
To begin, execute the /DVD/MON transaction to open the Datavard Insights cockpit. Here you can check if the monitoring jobs are running and collecting the KPIs correctly. As shown in the screenshot below, look at the “Status icon” and “Job Status”...
The SAPGUI client is available for MS Windows OS (written in C++/C#) and for MacOS (written in Java). The Windows version is preferred because of its stability, performance and better Office integration. Table of Contents What do I look for to exe...
To enable EUM Client side debug logs dynamically, you can use the Glassfish admin console or use the asamin utility. 1. Access the Glassfish admin console following the steps outlined here: AccesstheGlassfishAdminConsole 2. Once logged in, navig...
If you do not see AJAX requests being reported, below are a few things you should check: The AJAX page name limit is getting hitThe max AJAX limit is getting hitThe page is navigating to another page before the Adrum Beacon postedThe AJAX causes a...
Problem: EUM browser data is not correlating to the backend application, even when the correlation cookie is coming as a part of the response from the application server. Analysis: We see that the cookie information is present in the response and ...
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