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Knowledge Base

How do I enable ISP (Carrier) monitoring in EUM?

The ISP (Internet Service Provider) or Carrier information can be captured as part of requests but ISP (Carrier) monitoring in EUM in on-premise installations is turned off by default. The ISP feature is behind a feature flag that you will need to explicitly enable. 


Set this following property in eum.properties under EUM_HOME/eum-processor/bin directory.

beaconReader.geoResolveCarrier=true

 

Next, restart the EUM server.

 

Unix:

cd <EUM_HOME>/eum-processor
./bin/eum.sh stop
./bin/eum.sh start &

 

Windows:

Use the Windows service for EUM to restart.

 

Version history
Last update:
‎11-01-2018 07:28 AM
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Comments

Is this valid for both Mobile & Browser on prem EUM/RUM?

Yes, for both.

Regards,
Gaurav

Is this possible for SaaS ?

 

Hi @Ajay.Mathews,

 

Yes, it is available and enabled by default for SaaS. Feel free to post here if you have any other questions about this!