Knowledge Base

cancel
Showing results for 
Search instead for 
Did you mean: 

How do I enable ISP (Carrier) monitoring in EUM?

The ISP (Internet Service Provider) or Carrier information can be captured as part of requests but ISP (Carrier) monitoring in EUM in on-premise installations is turned off by default. The ISP feature is behind a feature flag that you will need to explicitly enable. 


Set this following property in eum.properties under EUM_HOME/eum-processor/bin directory.

beaconReader.geoResolveCarrier=true

 

Next, restart the EUM server.

 

Unix:

cd <EUM_HOME>/eum-processor
./bin/eum.sh stop
./bin/eum.sh start &

 

Windows:

Use the Windows service for EUM to restart.

 

Version history
Revision #:
4 of 4
Last update:
‎11-01-2018 07:28 AM
Updated by:
 
Labels (1)


Found this article helpful? Click the Thumbs Up button.
Have an additional comment? Post it below.
Comments

Is this valid for both Mobile & Browser on prem EUM/RUM?

Yes, for both.

Regards,
Gaurav

Is this possible for SaaS ?

 

Hi @Ajay.Mathews,

 

Yes, it is available and enabled by default for SaaS. Feel free to post here if you have any other questions about this!



Found this article helpful? Click the Thumbs Up button.
Have an additional comment? Post it below.