How do I enable ISP (Carrier) monitoring in EUM?

[Gaurav.Soni]

The ISP (Internet Service Provider) or Carrier information can be captured as part of requests but ISP (Carrier) monitoring in EUM in on-premise installations is turned off by default. The ISP feature is behind a feature flag that you will need to explicitly enable. 

Set this following property in eum.properties under EUM_HOME/eum-processor/bin directory.

beaconReader.geoResolveCarrier=true

Next, restart the EUM server.

Unix:

cd <EUM_HOME>/eum-processor
./bin/eum.sh stop
./bin/eum.sh start &

Windows:

Use the Windows service for EUM to restart.

[Gunnar.Svanberg]

Is this valid for both Mobile & Browser on prem EUM/RUM?

[Gaurav.Soni]

Yes, for both.

Regards,
Gaurav

[Ajay.Mathews]

Is this possible for SaaS ?

[Nina.Wolinsky]

Hi @Ajay.Mathews,

Yes, it is available and enabled by default for SaaS. Feel free to post here if you have any other questions about this!