Click the Start a free trial link to start a 15-day SaaS trial of our product and join our community as a trial user. If you are an existing customer do not start a free trial.
AppDynamics customers and established members should click the sign in button to authenticate.
Symptoms The following error appears in the EUM-processor log, or while querying the accounts table from the EUM database schema. Failed to query account table: java.sql.SQLException: Can't find file: './eum_db/accounts.frm' (errno: 13) Diagno...
To apply a license file to a multi-tenant controller, copy the license file to the controller home directory for the same user who has installed the controller. Check the expiration date from license.lic or in readable format using http://www.ru...
Why can't I see EUM license details from the controller's license page? When viewing the Controller's license page, the user is unable to see the EUM license details. Troubleshooting when the EUM license details don't appear in the Controller's UI...
This topic describes how to configure SAML-based single sign-on (SSO) authentication for Controller access with a particular identity provider, OneLogin. See SAML Authentication for general information about SAML integration. Configure AppDynamics ...
This topic describes how to configure SAML-based single sign-on (SSO) authentication for Controller access with a particular identity provider, Okta. See SAML Authentication for general information about SAML integration. How do I configure AppDyna...
The AppDynamics Controller can use an external SAML (Security Assertion Markup Language) identity provider to authenticate and authorize users. Microsoft Azure Active Directory (Azure AD) simplifies authentication for developers by providing identi...
Symptoms Transaction Analytics stops getting data even when all configuration is in place. When the analytics-agent.log is checked, the following stacktrace could be captured: [ERROR] [dw-15387 - POST /v2/sinks/bt] [c.a.a.p.http.AbstractPostRecei...
Why am I seeing : "EUM Account <EUM_ACCOUNT_NAME>with key<EUM_ACCOUNT_KEY>could not be provisioned in the EUM PROCESSOR"? Symptoms When trying to re-provision the on-premise EUM license, the above error message is seen. ./bin/provision-license <path...
Prerequisites You have the following type(s) of license: Browser EUM: LiteMobile EUM: LiteSynthetic EUM: Pro Problem When you try to create an EUM application for Synthetic Monitoring, you receive a "You do not have a license for Synthetic Monitoring...
What do I need to know about updating a MAC address? AppDynamics licenses for on-premises Controllers are tied to the MAC address of the machine on which the Controller is installed. In rare cases, you may need to move the Controller and its licens...
What abilities come with the License Admin role? A license admin is a special type of user on AppDynamics.com. These users are associated to one or more specific licenses and, with this association, gain the ability to learn about the usage of those ...
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form