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Knowledge Base Articles

For APM, what naming conventions are recommended?

What naming conventions are recommended when defining configuration objects for APM? We highly recommend the following standard naming conventions for different configuration items used in AppDynamics because sound naming standards are an important p...

Product Update, January 2022 (v22.1.0, 22.1.1)

Watch this page for updates — click the 3-dot menu upper right, then subscribe Want to receive all monthly Product Updates? Click to subscribe to the series     In January, we released version 22.1 which contains key product enhancements and agent up...

How do I stop the ABAP Agent from causing system dumps?

What are the steps to deactivating the integration when the SAP ABAP Agent is causing system dumps?   If the ABAP Agent is causing the system dump, deactivate the integration (/DVD/APPD_CUST) and troubleshoot the issue using the following steps:   De...

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Product Update, December 2021 (v21.12.0, v21.12.1)

Watch this page for updates — click the 3-dot menu upper right, then subscribe Want to receive all monthly Product Updates? Click to subscribe to the series   Revised January 27, 2022 In December, we released the 21.12.0 Controller and Enterprise Con...

Using OAuth to integrate JIRA with the Controller

How do I use OAuth to integrate JIRA with the Controller, and create tickets based on Controller attributes?   This article starts with describing integration between the Controller and JIRA, step-by-step. Then, it describes the workflow between the...

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Product Update, November 2021 (v21.11.0)

Watch this page for updates — click the 3-dot menu upper right, then subscribe Want to receive all monthly Product Updates? Click to subscribe to the series   In November, we released the 21.11.0 Controller and Enterprise Console—as well as key produ...

Product Update, October 2021 (v21.10.0)

Watch this page for updates — click the 3-dot menu upper right, then subscribe Want to receive all monthly Product Updates? Click to subscribe to the series   We did not have a Controller or Enterprise Console release in September. However, the month...

Advanced AppDynamics troubleshooting and tools

What are AppDynamics application troubleshooting tools, by issue? AppDynamics provides various tools for troubleshooting different application issues. Our official documentation includes several pages dedicated to troubleshooting different applicatio...

How do I troubleshoot AWS extensions issues?

Troubleshooting various kinds of AWS extensions issues Following are some of the troubleshooting steps for AWS extensions:   Contents How do I troubleshoot connectivity issues for AWS extensions?How do monitoring type settings affect AWS extensions?W...

Product Update, September 2021 (v21.9.0)

Watch this page for updates — click the 3-dot menu upper right, then subscribe Want to receive all monthly Product Updates? Click to subscribe to the series   In September, we released the 21.9.0 Controller and Enterprise Console as well as key produ...

Changes to synthetic monitoring browsers

Changes for Internet Explorer and Firefox browsers, and deprecating support for Chrome versions 64 and 83   On October 18, 2021, we will implement synthetics monitoring behavioral changes for Internet Explorer (IE) 11 and Firefox, and deprecating sup...

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Product Update, August 2021 (v21.8.0)

Watch this page for updates — click the 3-dot menu upper right, then subscribe Want to receive all monthly Product Updates? Click to subscribe to the series   In August, we released the 21.8.0 Controller and Enterprise Console as well as key product ...

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AEM Adobe Experience Manager Instrumentation

What do I need to do for the Java Agent to instrument my AEM-based application?   In order to allow the Java Agent to instrument your AEM-based application, AEM requires an update of its allowlist in the deserialization firewall.   To do this, log in...

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