Click the Start a free trial link to start a 15-day SaaS trial of our product and join our community as a trial user. If you are an existing customer do not start a free trial.
AppDynamics customers and established members should click the sign in button to authenticate.
WATCH THIS PAGE FOR UPDATES — Click the caret menu above right, then SubscribeWant a notification of new monthly Product Update editions? Click this link, then Subscribe on the message bar In June, the AppDynamics SaaS Controller v22.6.0 was released...
AppDynamics Identity Provider users get a seamless SSO experience across AppDynamics products and services Beginning with v22.6.0, users authenticated by the global AppDynamics Identity Provider (AppD IDP) will only need to sign in to an authorized A...
Use this technical support tool to collect information for troubleshooting Support Report is a technical support tool AppDynamics customers and Support Engineers can use to collect and archive the information needed to correctly identify technical is...
Watch this page for updates — click the caret menu above right, then SubscribeWant to receive all monthly Product Updates? Click this link, then the Subscribe link on the message bar In May, the AppDynamics SaaS Controller v22.5.0 was released with k...
New Synthetic monitoring APIs, prerequisites, and use cases to make the most of them As of May 2022, AppDynamics Synthetic monitoring features can now be accessed using REST APIs. This article lists these new APIs, as well as a selection of use cas...
Watch this page for updates — click the Subscribe button, above right Want to receive all monthly Product Updates? Click to subscribe to the series In April, the AppDynamics SaaS Controller version 22.4.0 was released with key product enhancements....
The AppDynamics iOS Agent now supports M1 Simlator and XCFrameworks for DEM MRUM As of the March 22.3 iOS Agent release, DEM MRUM iOS supports use of M1 Simulator and XCFrameworks builds through XCode 13. You can download the new Agent and integrate ...
What do I need to know about OTel and using it with AppDynamics? Get up to speed on OpenTelemetry and how AppDynamics will support it, expanding telemetry data sources for our advanced analytics, AI/ML, and troubleshooting capabilities. In this ar...
Watch this page for updates — click the Subscribe button, above rightWant to receive all monthly Product Updates? Click to subscribe to the series Revised March 25, 2022 In March, we released Controller version 22.3 which contains key product enhance...
What do I need to know about API Monitoring? With Synthetic API monitoring, you can monitor the availability and performance of HTTP(s) based APIs. These APIs can be internal, external, or third-party APIs. In this article… What Synthetic API Mon...
Watch this page for updates — click the 3-dot menu upper right, then subscribe Want to receive all monthly Product Updates? Click to subscribe to the series In February, we released Controller version 22.2 which contains key product enhancements an...
How can I run a simulator on my M1-based Mac using Rosetta to provide the needed ARM64 support? To run a simulator on an M1-based Mac, your linked frameworks need to support an ARM64 for M1 slice. This is accomplished by application vendors shippi...
What naming conventions are recommended when defining configuration objects for AppDynamics Database Visibility? We highly recommend the following standard naming conventions for different configuration items used in AppDynamics because sound namin...
What naming conventions are recommended when defining configuration objects for AppDynamics server visibility? We highly recommend the following standard naming conventions for different configuration items used in AppDynamics because sound naming ...
What naming conventions are recommended when defining configuration objects in AppDynamics Dashboards? We highly recommend the following standard naming conventions for different configuration items used in AppDynamics because sound naming standard...
What naming conventions are recommended when defining configuration objects for Health Rules? We highly recommend the following standard naming conventions for different configuration items used in AppDynamics because sound naming standards are an ...
What naming conventions are recommended when defining configuration objects for server visibility Machine Agent? We highly recommend the following standard naming conventions for different configuration items used in AppDynamics because sound namin...
What naming conventions are recommended when defining configuration objects for Analytics metrics? We highly recommend the following standard naming conventions for different configuration items used in AppDynamics because sound naming standards are ...
What naming conventions are recommended when defining configuration objects for APM? We highly recommend the following standard naming conventions for different configuration items used in AppDynamics because sound naming standards are an important p...
Watch this page for updates — click the 3-dot menu upper right, then subscribe Want to receive all monthly Product Updates? Click to subscribe to the series In January, we released version 22.1 which contains key product enhancements and agent up...
Now, these users will only need to sign in to AppDynamics once. As they navigate from one to another of their authorized AppDynamics products and services, they will not be asked for their password again.
NOTE | This change does not affect current Controller local, SAML, and LDAP users, who can continue to sign in as they always have, without disrupting their access.
Though this feature is currently only available for users added since v21.11, the ability to convert an existing (pre-v21.11) user account to the new SSO-enabled AppDynamics managed user identity is planned for later in 2022. Be on the lookout for an announcement describing this conversion in the future.
AppDynamics IDP users can use the following steps to view and navigate to their AppDynamics products and services:
|
The password field appears once you enter the username and click next. It may either appear on the same screen, or once you are redirected to your “global” sign-in page.
You need to enter your username twice when first signing in due to our use of a global identity provider.
TIPS | Use the “Remember me” functions to further streamline all your future logins.
Alternatively, sign in to your personal profile page first. It will show you everything you have access to and provide direct access links.
We are working on a migration to AppD IDP user capability that will upgrade your existing Controller account to AppD IDP. It is on the roadmap for later this year.
You can expect successful authentications when an AppD IDP account is used for a service account AppD IDP authentication on a Controller. The service account can be authenticated without the SSO flow.
That said, we recommend that customers move to our OAUTH-based API clients for this process , wherever possible, to improve security. See the documentation for this feature here.
AppD IDP stands for “AppDynamics Identity Provider”. Until now, each Controller has served as its own identity provider. From this point forward, we are moving that function to the AppD IDP, a global AppDynamics Identity Provider.
If you have chosen SAML or LDAP as your authentication provider in the Controller tenant authentication provider settings tab, then you are not using the new AppD IDP for user identity management, but instead are using your own provider. If your Controller tenant has “AppDynamics” selected in the Controller tenant authentication provider tab, then users created since v21.11 are using the AppD IDP for user identity management.
If your account was created between now and v21.11, and your email address is your username, then you are an AppDynamics Identity Provider user.
You can confirm this by logging into your personal profile at https://accounts.appdynamics.com/personal-profile. If the Assigned Controller Tenants sections lists the Controllers you use, you are an AppDynamics Identity Provider user.
Legacy local AppDynamics user accounts are those created before v.21.11 that do not use email as their username.
NOTE | As with Controller based SAML and LDAP users, current pre-v21.11 legacy local users can continue to sign in as they always have, without a disruption to their access.
Yes! This is like any other AppDIDP-managed user except that when they sign in, they will be redirected to the customer IDP. Just add the user using their email address to the Controller account.
The user must be added from the Controller users page, using their email address. If a user’s email exists in the AppD IDP, that account will be used for SSO features.
NOTE | Users cannot be given access to a Controller tenant from the Accounts Management Portal at this time.
You may find the following AppDynamics Documentation resources useful:
Also related to this topic are the following Knowledge Base articles:
Bill.Howard
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form