Can you guide me to resources for licensing-related questions?

[Saradhi.Potharaju]

To make sure you have all of the information you need to understand license consumption, rules, errors, and usage, we've indexed several articles below that will guide you through how to resolve common issues and answer frequently asked questions.

Table of Contents

• Licensing Functionality 
• Troubleshooting 
• Viewing License Consumption and Usage History 

Licensing Functionality

These articles will provide you with a basic understanding of how licenses are consumed and how to best use license rules to strategically allocate units:

• How does AppDynamics license consumption work?
• How is Java Agent license consumption calculated?
• How is .NET Agent license consumption calculated?
• What are license rules and how do they work?
• What happens if I delete a license rule?
• What are some best practices for license management?

Troubleshooting

If you encounter any notifications or errors related to licensing, please review the troubleshooting resources linked below:

• Why am I seeing license limit notifications?
• How do I resolve "Agent License Request Denied" license limit notifications?

Viewing License Consumption and Usage History

The resources below will guide you through how to view license consumption from different perspectives to help you better understand your usage:

• How do I view license usage and history on the Subscription page?
• How do I check my license usage at the account level?
• How do I find license usage by applications for each controller?

[Sidney.Fernandez]

hi y'all ... i'm testing out this APM ... installed demo and now it says i'm on 15 day trials ... configured most stuff i needed for now (app agent and machine agent) ... my boxes are showing up on the controller.

But i'm not seeing any metrics at all ... and i keep gettings notification about this:

Agent license request denied. Agent type: sim-machine-agent; Host: server; Reason: License limit hit for controller

I have thrown the license file to the controller folder ... so not sure why i'm getting this flag and not seeing anything at my home dashboard.

any idea ... tia!

sid

[Nina.Wolinsky]

Hi @Sidney.Fernandez - were you able to figure this out? If so, can you share the answer here? 

[Nina.Wolinsky]

@Sidney.Fernandez We've just updated this article to include several new resources about licensing, including a couple specifically about that "Reason: License limit hit for controller". Here are the two resources that explain why you are receiving that error and how to resolve it:

• Why am I seeing license limit notifications?
• How do I resolve "Agent License Request Denied" license limit notifications?

Please post back here if you have any follow up questions,