How do I check my license usage at the account level?

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It can be tricky to view license usage at the account level to determine which agents and hosts are consuming licenses, but the following options will get you closer.

Contents

• Swagger REST API
• Controller UI
• Settings → Licenses → Account Usage
• Settings → Licenses → Rules
• Application → Tier & Nodes
• Alternative ways to view license consumption

Swagger REST API

1. Review our complete documentation for detailed instructions and a video on how to use the API.
2. To view the information, you must have the account_owner or administration role.
3. You can use the following REST API endpoint:
   

   controller/api/accounts/<ACCOUNT_ID/licensemodules/<AGENT_TYPE>/usages

4. To see the available agent_types, use the below command:
   

   curl -v --user <UserName>@<AccountName>:<Password> http://localhost:8090/api/accounts/<AccountID>/licensemodules

5. Below is the content of an example LicenseUsage.rtf file.

   • maxUnitsUsed - Maximum usage count out of the collected samples for the hourly resolution
   • minUnitsUsed - Minimum usage count out of the collected samples for the hourly resolution
   • avgUnitsUsed - Average usage count over the samples collected over an hour
   • totalUnitsUsed - Sum of all the usage counts of all the samples
   • sampleCount - License usage samples collected during an hour
   • avgUnitsAllowed - Average max units allowed for an hour
   • avgUnitsProvisioned - Average max units provisioned for an hour
   • accountId - Account ID of the account corresponding to the license usage sample

Controller UI

There are multiple places in the Controller UI where you can view license usage from different perspectives.

1. Settings → License → Account Usage
The Account Usage tab displays account level usage per agent. For details on what information is available in this section, see: Viewing Account Usage.

2. Settings → Licenses → Rules
This screen will show you a usage graph per agent per rule. Starting in v4.3, you can go to Controller Settings → License → Rules and click Create Rules to set one up if one doesn’t already exist. For more information on creating license rules, click here.

3. Application → Tier & Nodes
This screen will show you any agent that has >0% availability in the past 5 minutes. Any agent that has a >0% availability will consume a license. Keep in mind that disabled agents show 0% availability but will still consume licenses.

Alternative ways to view license consumption

In addition to the options outlined above, you can view license usage following the steps outlined in the articles linked below:

• How do I view license usage on subscription page?
• How do I find license usage by applications for each Controller?

Last Updated: 2/26/19