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What do I need to know about downloading artifacts right from my Accounts page?   Our artifact download experience allows you to seamlessly access and download binary right from your Accounts profile without needing to navigate to the Downloads page . The Downloads link is right in Accounts'  left navigation bar.   With our move to Accounts, both on-premises and SaaS customers will see only the artifacts relevant to their licenses. As of January 2021, t he download.appdynamics.com URL will redirect to your Accounts page at accounts.appdynamics.com/downloads .   In this article... Is the new Download experience available?  Why did the Download site move to Accounts? Will I need a specific role to access Downloads?  Will our CI/CD deployment change?   Why don’t I see Enterprise Console or EUM Server as options?   How do I know what agents are compatible with the version of the controller we have?   Who do I reach out to if I have further questions or problems?     Example of new Download experience within Accounts view, showing the Platform tab because user’s on-premises license(s) were detected   Is the new Download experience available? Yes! The new Download experience, presented as part of Accounts , has been available since June 2020. Back to Contents   Why did the Download site move to  Accounts? Having a standalone experience for Downloads added effort to the user experience. Users had to remember yet another URL to visit and spend time trying to figure out which artifacts are compatible with the products they purchased and deployed.    By moving Downloads to Accounts, we addressed these issues with a personalized, centralized experience. This redesign also allowed us to address some usability issues that existed in the old experience. Back to Contents   Will I need a specific role to access Downloads? You don't need a specific role. Every user with access to Accounts (regardless of role) will have access to the Downloads experience.  Back to Contents   Why don’t I see Enterprise Console or EUM Server as options to Download? By moving to Accounts, we can detect your licenses and show you only relevant artifacts.  If you’re a SaaS-only customer , Enterprise Console or EUM Server are not relevant to you. On-premises customers will see both Agents and Platform tabs (as in the screen image above). The  Enterprise console, Events Service, EUM Server, and Synthetic Server artifacts are shown in the Platform tab. Back to Contents   Will our CI/CD deployment change? We only updated the Downloads UI, so there is no impact to your CI/CD deployment or any automation you may have already implemented. Back to Contents   How do I know what agents are compatible with the version of the Controller we have? Use the provided Compatible with Controlle r version filter. To use it, select both the Controller version and the Agent(s) you want to download. The filter results will give you the latest Agent(s) version(s) compatible with your Controller version. Back to Contents   Who do I reach out to if I have further questions or problems? If you have any further questions or problems, please contact our Customer Support team or visit the Accounts Overview page to see your Support agreement. Back to Contents ... View more

We’re excited to announce a new and improved Download experience: We're combining the download site with Accounts to provide a consistent experience and only one URL to remember.  https://accounts.appdynamics.com/downloads   We want to ensure the artifacts you’d like to download are easily visible and are confident these updates will improve your downloading experiences. At the same time, moving to Accounts has given us a sleek and intuitive modern UI.    NOTE: If you programmatically download products into your CI/CD pipelines, there is no impact to you. If you want to learn more about how to download programmatically, please read  Download AppDynamics Software .   Table of Contents Personalization  Controller Compatibility  Download Methods  Our Goal    Personalization We implemented personalization so you'll only see artifacts that are relevant to you. If you're a SaaS customer, you'll only see the Agents download. If you're an on-premises customer, you'll see the Agents and Platform tabs, where we combined everything on-premises customers might need to download, such as the Controller, Event Service, and EUM server.   We also provide pre-selection personalization of agent and platform types. Every time you log in, we’ll provide your last agent or platform selection. Personalization will help you find what you’re looking for quickly and efficiently.   Coming Soon!  Controller Compatibility We have provided the Compatible with the Controller version filter to facilitate showing you the latest version of the agent(s) that you need to download. Now, you’ll only see what is relevant based on the filter selections you make.   Download Methods If you programmatically download products into your CI/CD pipelines, there is no impact to you. If you want to learn more about how to download programmatically, please read  Download AppDynamics Software . Our new UI will also help if you're going to download an agent directly from a server using cURL.    NOTE: cURL capability is available as of August 2020.   Our Goal We want to ensure the artifacts you’d like to download are easily visible. We’re confident that these updates will improve your downloading experiences.   Please read the FAQ to learn more…  And, i f you have questions and comments, we’d love to hear from you! ... View more

Beginning in March 2020, AppDynamics will switch to “Calendar Versioning” for the entire product suite to help you easily understand the length of support, compatibility, and stability of any release.   This means that the calendar-based format will incorporate the date of release into the version number. The convention will be as follows:   yy.m.x   (e.g., 20.3.0 for a March 2020 release)   rather than in an x.y.z format   (e.g., 4.5.18). These changes will be reflected on our   downloads page.   The switch doesn’t impact your current versions and won’t require you to upgrade. Releases will remain generally backward and forward compatible. Please   read the FAQ   to learn more ...   ... View more