Solved: App Agents is not reporting to the Controller - Community

Shubham.Mishra · ‎12-14-2021

Hi,

App agent is not reporting to the controller after upgrading the machine agent. On the dashboard application calls are not showing.

^ Post edited by @Ryan.Paredez for formatting

Ryan.Paredez · ‎12-15-2021

There are a few existing posts around this topic already. Please, check out these posts and let me know if they help.

Thanks,
Ryan, AppDynamics Community Manager

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Shubham.Mishra · ‎12-15-2021

Hi Sir, This is usually related to the missing cacerts.jks file. It is located in the <java-agent-home>/<version>/conf directory.

Now issue has been resolved

Thanks,

Shubham Mishra

Java (Java Agent, Installation, JVM, and Controller Installation)