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I'm using: Java HotSpot(TM) 64-Bit Server VM 11.0.9 Oracle Corporation Server Agent #20.5.0.30113 v20.5.0 GA compatible with 4.4.1.0 r474b6e3c8f55ababbb11a87ff265d8ce34eb0414 release/20.5.0 I cannot use the object instance tracker.  It gives a warning about missing tools.jar or needing to use an Oracle JVM.   I see in release notes for 4.5.2 that there was a bug fixed in this area.  What other causes could there be for the object instance tracker to not work?  Does it have something to do with "compatible with 4.4.1.0?"   thanks ... View more

All,   Is there a way to get the java version via the REST API?  /applications/foo/nodes seems like the logical resource but doesn't have the java version.  It does have the machine and app agent type and version but I don't see the java version anywhere.   thanks ... View more

I'm using version 2020.5.   I have a java app for which AppD is showing almost no incoming http traffic.  It does show a very small amount of traffic intermittently.  The traffic it does show might be from some source other than "normal" client requests. I run load tests with thousands of requests per minute but they don't show up.  I do see increases in CPU and GC activity, so I know I'm looking at the right nodes.   When I profile the app using JProfiler, I can see java servlet filters in the call stack, yet somehow AppD is not counting those calls.  One thing that is a little bit unusual about this app is that it uses the crnk framework .  In the call stack I can see crnk servlet filters, but no actual servlets.  The final filter hands off to a crnk class that is not actually a servlet and that class hands off to my code.   Could this cause AppD to miss these calls?   thanks ... View more

All,   I'm using a v20.5 agent.   I have a transaction snapshot that includes a web service exit call that seems to take 8 seconds.  Between log timestamps, as well as timestamps in the body of the request and response messages themselves, I believe the response time was actually well under 1 second.  The snapshot web service exit call details says "05.JAXBElement."  It says this took 8 seconds.  What is it trying to tell me?  The code uses SpringWsDataProvider.marshalSendAndReceive() and passes in a JAXBElement and a WebServiceMessageCallback.   thanks   ... View more

I'm using agent v20.3 and CXF 3.2.12.   AppD isn't identifying individual web services on the front end.  Instead, it's lumping them all in to a single business transaction named after the url like "/myapp/services."  The java auto discovery rule has "web service transaction monitoring enabled" and "discover transactions automatically for all web service requests" both checked.   What else can I do differentiate the individual services?   thanks ... View more

I'm using 4.5.17.   My SLF4J errors per minute rate is very high.  I see them mainly in two JMS transactions.  One is named MyListener.onMessage.  The other is MyListener:queue:///my.queue.name.   What is the difference between these?  The first one seems clear.  onMessage is the entry point for JMS messages to my application code.  There are some error messages logged there.  However I assume the second one also occurs in the same code.   thanks ... View more

I'm using 4.5.5.   I've defined JMX metrics for a custom MBean but under JMX Metrics I see only 1 of 5 properties that I've defined.  I see all 5 in the MBean browser.  I can't find any typos in the property names.  In the logs, I see "Added new JMX Rule," which looks correct.  It lists the 5 metric names that I defined, though only one of the 5 ever shows up.   FWIW, I also see "Added new JMX Rule," followed by an identical "Deleted JMX Rule," followed again by the same "Added new JMX Rule."   thanks   ... View more

I'm using 4.5.5.   I created an exit point to track calls to java.sql.Connection.isValid() but it doesn't work.  Since then I've been seeing this error in the agent logs:   [Log files redacted]   Any suggestions?   thanks   ^ Post edited by @Ryan.Paredez to remove log files. Please do not share or attach log files to community posts for security and privacy reasons.   ... View more

I'm using 4.5.x.   I have a vendor app that seems to use a combination of Struts and JSPs.  Even with the same code, on some servers the business transactions are named after Struts actions ("someAction.execute") and on others they are named after JSPs (something.jsp.)  In the latter case, if I look at the transaction snapshots, I can see that the URLs are all Struts URLs like someAction.do.  Additionally, different snapshots for the same JSP business transaction will have different Struts action URLs.  That is, someAction.do and someOtherAction.do are both grouped under a business transaction named something.jsp.   As far as I can tell the AppD business transactions are defined the same way in all environments.  So why does AppD seem to focus on JSPs vs Struts actions on different servers?  The inconsistency makes it hard to compare servers and environments.  I don't think I have much of an opinion yet on which way is better, but I want it consistent across servers.   FWIW, nearly all URLs in the access log are Struts actions and not JSPs, so I think the JSPs I'm seeing in the business transactions are Struts action forwards.   Thank you   ... View more