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Java (Java Agent, Installation, JVM, and Controller Installation)

App Agents is not reporting to the Controller

SOLVED
Shubham.Mishra
Producer

App Agents is not reporting to the Controller

Hi,

 

App agent is not reporting to the controller after upgrading the machine agent.  On the dashboard application calls are not showing.

 

^ Post edited by @Ryan.Paredez for formatting

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App Agents is not reporting to the Controller
2 REPLIES 2
Ryan.Paredez
Community Manager

Hi @Shubham.Mishra,

 

There are a few existing posts around this topic already. Please, check out these posts and let me know if they help.

 

https://community.appdynamics.com/t5/Java-Java-Agent-Installation-JVM/App-Agent-not-reporting-to-Con...

 

https://community.appdynamics.com/t5/Java-Java-Agent-Installation-JVM/Agent-not-reporting-any-data-t...

 

 

 

 


Thanks,
Ryan, AppDynamics Community Manager



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Shubham.Mishra
Producer

 

Hi Sir, This is usually related to the missing cacerts.jks file. It is located in the <java-agent-home>/<version>/conf directory.

 

Now issue has been resolved

 

Thanks,

Shubham Mishra

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