To make sure you have all of the information you need when troubleshooting Agent issues, we've indexed several articles below that will guide you through how to resolve common issues and answer frequently asked questions.
If your Agents aren’t reporting data to the Controller, we have multiple articles to help you resolve this issue for different types of Agents:
Users who are installing a new Agent, upgrading an existing Agent or trying to resolve an Agent startup failure should follow the steps outlined in these resources:
The resources below can help you troubleshoot issues pertaining to crashes and increased overhead, timeouts, and errors.
If you have questions related to Agent functionality that don’t fall into the categories above, we may have addressed them in the resources below.
Last Updated: 3/28/19