curl -v https://<controllerHost>:<port>/controllertelnet <controllerHost>traceroute <controllerHost>
WARN ConfigurationChannel - ResponseReadException creating Response Wrapper [e], : com.singularity.ee.rest.b: Error in controller in processing binary request AppAgent Config Data - Agent license request denied.
These are excellent steps! Thanks,
The only thing I will add is that to check the Blue notifications icon next the the gear symbol. Most likely the issue is registered in the Notifications at the Vontroller interface.
I had installed standalone machine agent for Appd version 188.8.131.52. Agent status is up but not reporting in controller. I couldn't see any error other than that below exceptions
[Agent-Monitor-Scheduler-3] 07 Apr 2018 22:23:15,057 WARN SigarAppAgentMonitor - java.io.FileNotFoundException: /proc/9716/environ (Permission denied) exception caught attempting to determine environmental variables for process 9716
[Agent-Monitor-Scheduler-4] 07 Apr 2018 22:29:18,016 ERROR SigarMinuteTask - Error getting file system usage for fs [/mnt/data]. Will try later.
Will you please help me here how to sort it out?
I commonly use chown -R user:group appdynamics
If your user is "jboss" chown -R jboss:jboss appdynamics
this gives the app agent user jboss complete ability to navigate the /opt/appdynamics forlder and all sub folders. If user "jboss" as an example does not have rights to navigate to root owned folders within appdynamics, then the agent would not be able to write to log files that is required by the application.
The above could be one of the main causes to permission denied.