Can you provide below details to assist you on this?
1)Controller/install.log
2)Controller/.install4j/installation.log
3)Controller/logs/server.log
4)Login to controller datbase and send below query details.
Controller/bin/controller.sh login-db
Mysql> select * from account \G;
Hi
Thanks for replying.
Please find attached files as requested.
Also have a look at install command output.
Regards
Installation has not completed successfully and there is no account created for the user, only system account is present in database. So please delete the complete controller directory and re-install the controller and see if it succeeds.
mysql> select * from account \G;
*************************** 1. row ***************************
id: 1
account_key: 10a4f4a2-5cfa-11e7-8039-005056863b50
version: 0
name: system
global_account_name: system_10a4f4a2-5cfa-11e7-8039-005056863b50
display_name: system
controller_url: NULL
notification_config_id: NULL
saml_authentication_config_id: NULL
ldap_configuration_id: NULL
security_provider_type: INTERNAL
access_key: -001-24-mykoN6eQJKVvbtzwvq2lqw==45omhEZkWhLRZqbXnDcYog==
expiration_date: 2145916800000
coradiant_integration_url: NULL
coradiant_integration_enabled: 0
edition: ENTERPRISE
start_date_of_trial: NULL
end_date_of_trial: NULL
original_email: NULL
original_first_name: NULL
original_last_name: NULL
original_company_name: NULL
timestamp: 1
deleted: 0
marked_for_purge: 0
eum_account_name: NULL
eum_cloud_license_key: NULL
eum_event_service_key: NULL
initialized_with_licenses: 0
require_strong_passwords: 0
encryption_scheme: scs
created_on: 1
1 row in set (0.00 sec)
.
Hi,
I am trying install AppDynamics as Demo on one Linux VM, it has 2 Core + 4 GB RAM.
Installer is getting stucked at "Verifying the Controller server status..."
After 2 hrs it brings the prompt back saying Installation Finished. But it does not start http listner on 8090.
In /opt/appdynamics/controller/.install4j/installation.log, got below errors:
....
....
Please wait while pinging the URL: http://127.0.0.1:43907/controller/rest/serverstatus? Status code: 500
Please wait while pinging the URL: http://127.0.0.1:43907/controller/rest/serverstatus? Status code: 500
Please wait while pinging the URL: http://127.0.0.1:43907/controller/rest/serverstatus? Status code: 500
Please wait while pinging the URL: http://127.0.0.1:43907/controller/rest/serverstatus? Status code: 500
Please wait while pinging the URL: http://127.0.0.1:43907/controller/rest/serverstatus? Status code: 500
Please wait while pinging the URL: http://127.0.0.1:43907/controller/rest/serverstatus? Status code: 500
Please wait while pinging the URL: http://127.0.0.1:43907/controller/rest/serverstatus? Status code: 500
Please wait while pinging the URL: http://127.0.0.1:43907/controller/rest/serverstatus? Status code: 500
Please wait while pinging the URL: http://127.0.0.1:43907/controller/rest/serverstatus? Status code: 500
Please wait while pinging the URL: http://127.0.0.1:43907/controller/rest/serverstatus? Status code: 500
Please wait while pinging the URL: http://127.0.0.1:43907/controller/rest/serverstatus? Status code: 500
Please wait while pinging the URL: http://127.0.0.1:43907/controller/rest/serverstatus? Status code: 500
Timed out waiting for the Controller to start!
Action completed at Thu Jul 13 13:17:24 UTC 2017
[ERROR] com.install4j.runtime.beans.actions.control.RunScriptAction [ID 53625]: Execute action not successful after 2702752 ms
[INFO] com.install4j.runtime.beans.screens.CustomizableProgressScreen [ID 355]: Canceled
cleaning up
Finished
In /opt/appdynamics/controller/logs/server.log, I am getting below logs repeately:
[#|2017-07-12T06:26:59.052+0000|INFO|glassfish
4.1|com.appdynamics.licensing.file.LicenseFileReader|_ThreadID=121;_ThreadName=Timer-
3;_TimeMillis=1499840819052;_LevelValue=800;|Successfully read the license file|#]
[#|2017-07-12T06:26:59.059+0000|INFO|glassfish
4.1|com.singularity.ee.controller.beans.license.n|_ThreadID=121;_ThreadName=Timer-
3;_TimeMillis=1499840819059;_LevelValue=800;|No account found for copying license file to|#]
In /opt/appdynamics/controller/logs/startAS.log, got below logs:
Waiting for domain1 to start ...................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
Command start-domain failed.
Also in /opt/appdynamics/controller/appserver/glassfish/domains/domain1/logs/server.log getting below logs:
[2017-07-12T06:19:34.912+0000] [glassfish 4.1] [SEVERE] [AS-WEB-GLUE-00167] [javax.enterprise.web._vs.server] [tid: _
ThreadID=18 _ThreadName=Thread-19] [timeMillis: 1499840374912] [levelValue: 1000] Error adding HttpProbes. NetworkListener
http-listener-1s GrizzlyProxy is NULL
[2017-07-12T06:19:34.914+0000] [glassfish 4.1] [SEVERE] [AS-WEB-GLUE-00167] [javax.enterprise.web._vs.server] [tid: _
ThreadID=18 _ThreadName=Thread-19] [timeMillis: 1499840374914] [levelValue: 1000] Error adding HttpProbes. NetworkListener
http-listener-2s GrizzlyProxy is NULL
Any idea about this issue.
I tried multiple times but still facing this issue.
Note that this is OpenStack Linux VM.
I could successfully test on VirtualBox local VM.
Regards
Thanks Ravi.
I did it n number of times. I also tried on new Linux VM.
However facing same issue.
Main issue is it is taking almost an hour or more time at "Verifying controller ...." message.
Regards
Neelesh
