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hi the connection refused here is related  of Netviz errors , if you are not using Network Agent , i suggest you disable it through: 1- Agent node propriety from the controller by adding the following: Name: socket-enabled Description: socket-enabled Type: Boolean Value: false 2-From the Java Agent: Stop the Agent. Open the netviz-service.properties.xml file located in the <java-agent-home>/<ver20.x.x.x>/external-services/netviz/ directory and set below flag as below. netviz.dynamic.service.enabled = false​ ​OR Start Java agent with the following JVM property -Dappdynamics.socket.collection.bci.enable = false​   rename the log folder then  restarting the agent, then post the logs to see what stopping the agent from detecting business transactions   best regards ... View more

Hi currently Appdynamics cannot send SNMP traps , moreover sending SNMP traps from Management server is not good idea because the source of the trap will always come from the controller not from the actual impacted server (or CI if you are using CA SOI or DOI with CA spectrum) but you can send email as alert action, maybe to open ticket in any Service desk   the other option is to have HTTP request as alert action, that communicate with CA Spectrum SDK   best regards wael abdelwahab ... View more