Discussion Feed
3 weeks ago
Users may see the following error message within the Controller's server.log file while starting the Controller services:
glassfish 4.1|javax.enterprise.system.core|_ThreadID=18;_ThreadName=RunLevelControllerThread-1494297696091;_TimeMillis=1494297835169;_LevelValue=1000;_MessageID=NCLS-CORE-00026;|Exception during lifecycle processing
org.glassfish.deployment.common.DeploymentException: Error in linking security policy for controller -- Inconsistent Module State
at com.sun.enterprise.security.ee.SecurityUtil.linkPolicyFile(SecurityUtil.java:336)
at com.sun.enterprise.security.ee.SecurityDeployer.linkPolicies(SecurityDeployer.java:319)
at com.sun.enterprise.security.ee.SecurityDeployer.access$100(SecurityDeployer.java:87)
at com.sun.enterprise.security.ee.SecurityDeployer$AppDeployEventListener.event(SecurityDeployer.java:145)
To resolve this issue:
1. Stop the App Server
controller.sh/bat stop-appserver
2. Remove the content of the folder <controler-dir>/appserver /glassfish/domains/domain1/generated/
3. Remove the content of the folder <contoller-dir>/appserver/glassfish/domains/domain1/osgi-cache/
4. Start the App Server
controller.sh/bat start-appserver
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07-17-2017
07:50 AM
Installation has not completed successfully and there is no account created for the user, only system account is present in database. So please delete the complete controller directory and re-install the controller and see if it succeeds.
mysql> select * from account \G;
*************************** 1. row ***************************
id: 1
account_key: 10a4f4a2-5cfa-11e7-8039-005056863b50
version: 0
name: system
global_account_name: system_10a4f4a2-5cfa-11e7-8039-005056863b50
display_name: system
controller_url: NULL
notification_config_id: NULL
saml_authentication_config_id: NULL
ldap_configuration_id: NULL
security_provider_type: INTERNAL
access_key: -001-24-mykoN6eQJKVvbtzwvq2lqw==45omhEZkWhLRZqbXnDcYog==
expiration_date: 2145916800000
coradiant_integration_url: NULL
coradiant_integration_enabled: 0
edition: ENTERPRISE
start_date_of_trial: NULL
end_date_of_trial: NULL
original_email: NULL
original_first_name: NULL
original_last_name: NULL
original_company_name: NULL
timestamp: 1
deleted: 0
marked_for_purge: 0
eum_account_name: NULL
eum_cloud_license_key: NULL
eum_event_service_key: NULL
initialized_with_licenses: 0
require_strong_passwords: 0
encryption_scheme: scs
created_on: 1
1 row in set (0.00 sec)
.
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07-16-2017
11:40 PM
Can you provide below details to assist you on this?
1) Controller/ install.log
2) Controller/.install4j/ installation.log
3) Controller/logs/server.log
4)Login to controller datbase and send below query details.
Controller/bin/controller.sh login-db
Mysql> select * from account \G;
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07-06-2017
01:52 PM
Controllers older than version 4.2.8 may contain a script error which has been fixed in versions 4.2.8.2+.
Users on an older Controller who can not save health rules can troubleshoot this issue by searching the Controller's server.log file for the following error message:
Caused by: java.sql.BatchUpdateException: Duplicate entry '10443' for key 'PRIMARY'
at com.mysql.jdbc.PreparedStatement.executeBatchSerially(PreparedStatement.java:2024)
at com.mysql.jdbc.PreparedStatement.executeBatch(PreparedStatement.java:1449)
at com.sun.gjc.spi.base.StatementWrapper.executeBatch(StatementWrapper.java:585)
at org.hibernate.jdbc.BatchingBatcher.doExecuteBatch(BatchingBatcher.java:70)
at org.hibernate.jdbc.AbstractBatcher.executeBatch(AbstractBatcher.java:268)
... 80 more
Caused by: com.mysql.jdbc.exceptions.jdbc4.MySQLIntegrityConstraintViolationException: Duplicate entry '10443' for key 'PRIMARY'
at sun.reflect.GeneratedConstructorAccessor931.newInstance(Unknown Source)
To resolve this issue, update the seq_value for the database table component_match_criteria.
Log into the database and run the following queries.
Run the following SQL to get the current seq_value :
select seq_value from sequence where seq_name= 'component_match_criteria';
To update the seq_value :
UPDATE sequence SET seq_value = IFNULL((SELECT max(id) FROM component_match_criteria), 0) + 1 WHERE seq_name = 'component_match_criteria';
To verify the update's success:
select seq_value from sequence where seq_name= 'component_match_criteria' ;
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Labels:
06-30-2017
08:13 AM
1 Kudo
In order to change the owner of the Controller, complete the following steps.
Stop all running Controller services using the following command in the machine terminal.
./controller.sh stop
Change the username and user group of the Controller directory.
chown -R <New User>:<User Group> <Controller Folder>
Update the new user in the db.cnf file located at Controller/db/db.cnf .
user=<New User>
Start the Controller.
./controller.sh start
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Labels:
06-01-2017
04:45 AM
From the controller UI we don't have option to see who all logged in, but we can query the database to get the list of user logged in.
Please run below query to get the users list.
select from_unixtime(ts_ms/1000),account_name,user_name,action from controller_audit where action like '%login%' and user_name!='system';
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05-31-2017
02:07 AM
There is no API to get the list of account with IDs, you can get account details only if you know the account ID. You can query the controller database to get the account IDs like below:
Get all the account with IDs:
select id as AccountID, name as AccountName from account;
Get specific account ID:
select id as AccountID, name as AccountName from account where name='<Account Name>';
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05-31-2017
01:53 AM
make sure the controller host, port, account name and access key parameters are properly filled in controller-info.xml file present under "<machine-agent>/conf" directory and then restart the machine agent to see if it works fine. if it still doesn't work then check the "<machine-agent>/logs/machine-agent.log" for any erros.
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05-31-2017
01:46 AM
we wont be able to display Health Rule status and event details on same widget in a dashboard, but we can add one more widget with events list which will show the events list when the health rule is violated.
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Activity Feed for ravi.biradar
- Posted How to resolve inconsistent module state while starting Controller services on Knowledge Base. 3 weeks ago
- Posted Re: AppD is not getting installed properly on Controller (SaaS, On Premise). 07-17-2017 07:50 AM
- Posted Re: AppD is not getting installed properly on Controller (SaaS, On Premise). 07-16-2017 11:40 PM
- Posted Why can't I save health rules on an AppDynamics Controller older than version 4.2.8? on Knowledge Base. 07-06-2017 01:52 PM
- Got a Kudo for How to change the Controller owner. 07-04-2017 10:45 PM
- Posted How to change the Controller owner on Knowledge Base. 06-30-2017 08:13 AM
- Posted Re: How can i check users logged into controller on Controller (SaaS, On Premise). 06-01-2017 04:45 AM
- Posted Re: Accounts API on Controller (SaaS, On Premise). 05-31-2017 02:07 AM
- Posted Re: Encountered error during registration. Will retry in 60 seconds. on Controller (SaaS, On Premise). 05-31-2017 01:53 AM
- Posted Re: Event on a Health rule widget on Dashboards. 05-31-2017 01:46 AM
Public Statistics
| Date Registered | 01-11-2016 02:57 AM |
| Date Last Visited | 3 weeks ago |
| Total Messages Posted | 9 |
| Total Kudos Received | 1 |
