Licensing (including Trial)

EUM Licence Limit Alerting

Is there a way to set up an alert, or at the very least a scheduled report, for the EUM license limit status so that we get an email if we're approaching the license limit? We had a situation where we'd hit our max page views but weren't aware until...

Cant access support portal

Hi, i am unable to log into Support Portal. My company has a contract with App Dynamics and i am currently unable to open a support ticket because whenever i try to open Support Portal i get: Permission Denied You are trying to access an AppDynamic...

Resolved! How can I delete my trial account?

I can't find a way to delete my trial account. How can I do it? Thanks

Resolved! How can I turn on/off JVM Licenses when needed

Can anyone guide me on how to mange AppDynamics Licenses. We have a shared environment, so I'm looking for ways to turn on/off the Licenses on JVMs when needed.

Resolved! How can I reset my AppDynamics user password?

Hello I am new to the appdynamics installation. While installing appdynamics I created user with administrator privilage. Now I am not able to login to the appdynamics console using the same. How can I reset the user password. Please note that I ...

Resolved! How to install AppDynamics Lite

Hi All, I want to monitor my java based application, for which I am using jboss application server placed in linux os.I have downloaded AppServerAgent-4.5.7.24863 and platform-setup-x64-linux-4.5.5.16989. I have no idea how to start with. Anyone gui...

Resolved! Unable to use local login while SAML is enabled

Unable to login using local login. It shows invalid credentials. [Initially part of https://community.appdynamics.com/t5/Knowledge-Base/How-do-I-use-local-login-while-SAML-is-enabled/ta-p/26588

Where can I find the file that has the license rules?

Hello, I would like to know where the file that includes the license rules is located and what the name of this file is please? Regards. Mhamed [This question was originally posted on https://community.appdynamics.com/t5/Knowledge-Base/What-happe...

Resolved! Do you support Trial for on-prem?

Hi, i start learning about AppDynamics with the Cloud FreeTrial and i want use AppDynamics On-Premise but i didn't find a lic file when searched on Downloads page, so, is there a 0-cost license for On-Premise Enviroments?

Resolved! Regarding machine agent license

I had a doubt regarding the machine agent. When we acquire licenses for monitoring JAVA applications, in other words, when we install an app server agent, do we also get a corresponding machine agent license bundled with it? To put it simply, do we P...

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