Licensing (including Trial)

Resolved! Make an SAP Agent Trial

Is there a way to donwload an SAP license and start a trial, installing it on my own server or when making a POV on a new case?

Resolved! License file not issued for 15 days trial

Hi, I have installed Enterprise console and got controller and event service installed in my machine. I have also got the java agent and started it successfully. But agent is unable to connect to controller. I have checked the agent logs and found...

Resolved! Quote on Agent Pricing

Dear Team, Could you please send me pricing information on AppDynamics JAVA Agents. We have applications implemented using JBOSS and ActiveMq's and we have around 20 of them now. I would like present the pricing to management to see if the tool is ...

Resolved! Pro Trial - docker exec -it rest install-appdynamics fails on login creds FAILS

Following instructions on installing Pro Trial on MAC platform. (PS No forum named AppDynamics Pro Trial Discussion Forum" exists as per email, and earlier email as part of trial suggests emailing selfsupport@appdynamics.com if any issues) PROBL...

Resolved! How the APM Any Language Agent Works?

Hi All, I would like to understand, how exactly the APM Any Language Agent based license works. From the Pricing FAQ, the APM license units are priced by agent and the APM Any Language allows us to switch between languages. These license are found ...

Resolved! License Usage for Database agents

With the latest AppDynamics, how do we get the license usage per collector /per DB Type ? looks like a bug, since license usage for collector was visible on controller UI upto 4.2.x version, but it is not available anymore. only cumulative consumptio...

Does Machine agent ( without Server Visibility ) consume licenses?

Hi All, I have a number of APM Any Language licenses. If I allocate 2 Any Language license to one team, will they be able to monitor 2 JVMs and also monitor their 2 servers - using the Machine non-server-visibility agent, or will I have to allocate...

License limitation

We have three appdynamics servers: One in cloud infrastructureOne in transition environmentOne in deloitte managed cloud infrastructure Is there any way we can consolidate one license file so we can use in all 3 environments please let us know . Th...

Resolved! EUM license failed error

I woud appriciate if anyone can help me. I licensed EUM license but, it failed. lisence file is in it.property_eum-account-name=XXXXXXXXXXXXXXX-a0Q34000002q5JSEAY (masked) is license file bad? or any reason? -----------------------------------------...

Resolved! Pro to Lite error

while upgrading from Pro to lite license , we are getting below error Agent license request denied. Agent type: java-app-agent; Node: BRjvm1; Application: BR; Host: QKSAM1234; License Rule: Default; Reason: License limit hit for account

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