Licensing (including Trial)

Resolved! How the APM Any Language Agent Works?

Hi All, I would like to understand, how exactly the APM Any Language Agent based license works. From the Pricing FAQ, the APM license units are priced by agent and the APM Any Language allows us to switch between languages. These license are found ...

Resolved! License Usage for Database agents

With the latest AppDynamics, how do we get the license usage per collector /per DB Type ? looks like a bug, since license usage for collector was visible on controller UI upto 4.2.x version, but it is not available anymore. only cumulative consumptio...

Does Machine agent ( without Server Visibility ) consume licenses?

Hi All, I have a number of APM Any Language licenses. If I allocate 2 Any Language license to one team, will they be able to monitor 2 JVMs and also monitor their 2 servers - using the Machine non-server-visibility agent, or will I have to allocate...

License limitation

We have three appdynamics servers: One in cloud infrastructureOne in transition environmentOne in deloitte managed cloud infrastructure Is there any way we can consolidate one license file so we can use in all 3 environments please let us know . Th...

Resolved! EUM license failed error

I woud appriciate if anyone can help me. I licensed EUM license but, it failed. lisence file is in it.property_eum-account-name=XXXXXXXXXXXXXXX-a0Q34000002q5JSEAY (masked) is license file bad? or any reason? -----------------------------------------...

Resolved! Pro to Lite error

while upgrading from Pro to lite license , we are getting below error Agent license request denied. Agent type: java-app-agent; Node: BRjvm1; Application: BR; Host: QKSAM1234; License Rule: Default; Reason: License limit hit for account

Resolved! License limitation

Hi, I'm new to here and have a question about license. My customer is planning to purchase 40 licenses for their Java application servers. Actually, they have over 40 servers in their production environment. It's around 60. As far as I know, I can ...

Machine agent fails to start with Pro trial license. Unsuccessful leasing a Server Monitoring license

Hi, I'm trying to install a machine agent on a server. I followed all the steps to do the configuration and installation of the agent properly but when I try to start the agent it stops after send the line: [INFO] Agent logging directory set to:[...

Resolved! Does trial license come with Server Visibility License for Integrated Docker Visibility

Hello, My question is about Integrated Docker Visibility . (https://docs.appdynamics.com/display/PRO43/Integrated+Docker+Visibility). As I understood, we need to have Server Visibility license. Can we get a trial license for test, and what would be t...

Resolved! Can we use the license.lic file of an existing On-Prem controller to a new environment?

Hello, We are moving our On-Prem AppD platform to a new environment. Can we use the license.lic file of an existing On-Prem controller to the new environment?

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