Enterprise Console Silent Installation Error: This text field must not be left empty

[Phillip.Montgomery]

I'm doing a silent upgrade on my Enterprise Console from 20.3 to 20.11.  Below is the command I am trying to get working.  It keeps failing about an empty text file, as shown below in red.

./platform-setup-x64-linux-20.11.3.23827.sh -q -varfile /opt/AppD/installer/.install4j/response.varfile
Unpacking JRE ...
Preparing JRE ...
Starting Installer ...
The installation directory has been set to /opt/AppD/installer.
Verifying if the libaio package is installed. /opt/AppD/installer/checkLibaio.sh
Verifying if the libnuma package is installed. /opt/AppD/installer/checkLibnuma.sh
Verifying the libc version. /opt/AppD/installer/checkLibc.sh
Verifying if the zoneinfo directory exists. if not, check tzdata package
Verifying if the libncurses5 package is installed. /opt/AppD/installer/checkNcurses.sh
Verifying if curl is installed. /opt/AppD/installer/detect_os_packages.sh
This text field must not be left empty.

Below is my response file:

cat /opt/AppD/installer/.install4j/response.varfile
# install4j response file for AppDynamics Enterprise Console 20.3.1-21882
platformAdmin.databasePort=3377
platformAdmin.port=9191
platformAdmin.useHttps$Boolean=true
serverHostName=<Hostname removed for this discussion>
sys.adminRights$Boolean=false
sys.installationDir=/opt/AppD/installer
sys.languageId=en
platformAdmin.databaseRootPassword=<Password I removed for this discussion>
platformAdmin.adminPassword=<Password I removed for this discussion>

Any help?

[Ryan.Paredez]

Hi @Phillip.Montgomery,

Thanks for asking your question on the Community. I see you also created a support ticket on this topic. Can you please share the learnings and outcomes from the support ticket as a reply to this post. 

Knowledge sharing is what drives this community, thanks!

[Phillip.Montgomery · Accepted solution]

AppDynamics support did come back with a solution.  I missed the following line in the response file:

platformAdmin.databasePassword=<your password>

Once I added that with the correct password the upgrade worked without fail.