End User Monitoring (EUM)

Resolved! Extremely high background data usage when Firebase Performance is enabled in our Android app

We are developing an Android app that uses AppDynamics 20.5.0 and Firebase Bill-of-Materials 26.8.0, which includes Firebase Performance. We recently received a report from a user who found that the background network data usage of our app was extre...

How can I get Unique User Count metric?

Hi, Please let me know if you can help me get this metric (Unique User Count)? If yes, kindly let me know how to derive it. Best Regards Mohan Krishna V ^Post edited by @Ryan.Paredez post was split off into its own post and the title changed to...

Resolved! Failed to create the EUM user account in the database.

When I run the script to install EUM (euem-64bit-linux-21.4.3.34447.sh), it showed this notification: ....Setting the configuration properties...Checking EUM MySQL versionPlease wait as this operation may take some time...Loading class `com.mysql.jdb...

IOS generated App Key is empty or nil

Hi, I am trying to get an App Key from your Controller: I tried the step 3 in the wizard: by selecting Install the iOS Agent and selected the option Auto-generate a new Mobile App Group After loading it generates the code snippet in the controll...

Mobile EUM for KONY Hybrid Platform

Hi, We have A hybrid platform for mobile application called "KONY", & we have to apply the Mobile EUM on the mobile applications that is built by KONY Platform. Unfortunately, we didn't find the KONY Platform in the available AppDynamics supported ...

App Starts condition for Mobile Application Health Rule

Hello, Recently we have started working with AppDynamics as we are taking it over from another team.There have been a few HealthRules already created and we are trying to understand them all.There is one that we are not sure about and it seems to gen...

Resolved! Mark Synthetic test as OK

We have synthetic tests and use the availability metric in our SLA reporting. Sometimes our tests fail due to a false positive. It would be great to be able to click a Failed Session in the controller UI and mark it as OK.

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Forum Posts

Resolved! Extremely high background data usage when Firebase Performance is enabled in our Android app

How can I get Unique User Count metric?

Resolved! Failed to create the EUM user account in the database.

IOS generated App Key is empty or nil

Mobile EUM for KONY Hybrid Platform

App Starts condition for Mobile Application Health Rule

Resolved! Mark Synthetic test as OK

Should we use a combination of static and baseline performance health rules

Manual injection for EUM/RUM not working

Resolved! Is it possible to configure synthetic jobs using trail account?

Advantages of having multiple Heimdall replicas wh...

Where to download the Geo Server from

How to set job as failed if exception occurs

Event Service not able to start

Integrated Windows Authentication on either browse...