End User Monitoring (EUM)

Android AppDynamics plugin (22.2.2 latest at the moment) does not work with latest Android Gradle Plugin (7.2.1)

App compilation passed successfully but fire a runtime exception2022-06-27 13:57:02.201 5632-5632/my.package.name E/AndroidRuntime: FATAL EXCEPTION: mainProcess: my.package.name, PID: 5632java.lang.NoClassDefFoundError: Failed resolution of: Lcom/app...

Resolved! User Experience - Pages & AJAX requests

Hello All,i have checked the URLs in user experience ( pages & AJAX requests ) there is alot of urls don't have requests ( 0 requests ) and we delete them manually. So, I thought of some enhancement. However, I want to know if we automated deletin...

Resolved! API call to extract EUM appkey list

Hi all,Is there a way of extracting a list of EUM appkeys via API from a controller in the same way it is possible to extract the APM application list?eg. "https://<controller_name>.saas.appdynamics.com/controller/rest/applications" I have trawled th...

How can we get the number of users per min in the User Experience area?

Hi, How can we get the number of users per min in the User Experience section from Appdynamics? ^ Post edited by @Ryan.Paredez to add a title that has a question. Please try your best to ask a question in the title. This helps others Search and f...

Synthetic script is running fine manually but failing when deployed in AppD

Hello Team, I have created a web-based python script. When I run it manually from the synthetic agent, it is running fine. But, when i deploy it in AppD and assign it to the same synthetic agent, it is failing in the home page itself. Please suggest ...

Resolved! Extremely high background data usage when Firebase Performance is enabled in our Android app

We are developing an Android app that uses AppDynamics 20.5.0 and Firebase Bill-of-Materials 26.8.0, which includes Firebase Performance. We recently received a report from a user who found that the background network data usage of our app was extre...

How can I get Unique User Count metric?

Hi, Please let me know if you can help me get this metric (Unique User Count)? If yes, kindly let me know how to derive it. Best Regards Mohan Krishna V ^Post edited by @Ryan.Paredez post was split off into its own post and the title changed to...

Resolved! Failed to create the EUM user account in the database.

When I run the script to install EUM (euem-64bit-linux-21.4.3.34447.sh), it showed this notification: ....Setting the configuration properties...Checking EUM MySQL versionPlease wait as this operation may take some time...Loading class `com.mysql.jdb...

IOS generated App Key is empty or nil

Hi, I am trying to get an App Key from your Controller: I tried the step 3 in the wizard: by selecting Install the iOS Agent and selected the option Auto-generate a new Mobile App Group After loading it generates the code snippet in the controll...

Mobile EUM for KONY Hybrid Platform

Hi, We have A hybrid platform for mobile application called "KONY", & we have to apply the Mobile EUM on the mobile applications that is built by KONY Platform. Unfortunately, we didn't find the KONY Platform in the available AppDynamics supported ...

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