End User Monitoring (EUM)

Mobile Device Network issue and Signal Strength monitoring

Does AppD provide ability to monitor signal strength, packet loss, identify if there is wifi connectivity failure at the end user device?We wanted to monitor network issue the Point of sale tablet used by our employees.

Android AppDynamics plugin (22.2.2 latest at the moment) does not work with latest Android Gradle Plugin (7.2.1)

App compilation passed successfully but fire a runtime exception2022-06-27 13:57:02.201 5632-5632/my.package.name E/AndroidRuntime: FATAL EXCEPTION: mainProcess: my.package.name, PID: 5632java.lang.NoClassDefFoundError: Failed resolution of: Lcom/app...

Resolved! User Experience - Pages & AJAX requests

Hello All,i have checked the URLs in user experience ( pages & AJAX requests ) there is alot of urls don't have requests ( 0 requests ) and we delete them manually. So, I thought of some enhancement. However, I want to know if we automated deletin...

Resolved! API call to extract EUM appkey list

Hi all,Is there a way of extracting a list of EUM appkeys via API from a controller in the same way it is possible to extract the APM application list?eg. "https://<controller_name>.saas.appdynamics.com/controller/rest/applications" I have trawled th...

How can we get the number of users per min in the User Experience area?

Hi, How can we get the number of users per min in the User Experience section from Appdynamics? ^ Post edited by @Ryan.Paredez to add a title that has a question. Please try your best to ask a question in the title. This helps others Search and f...

Synthetic script is running fine manually but failing when deployed in AppD

Hello Team, I have created a web-based python script. When I run it manually from the synthetic agent, it is running fine. But, when i deploy it in AppD and assign it to the same synthetic agent, it is failing in the home page itself. Please suggest ...

Action Required by May 27, 2022 in anticipation of DEM infrastructure upgrade

Organizations that use static IP-based ranges for their firewalls will need to update their rules to include a new allowlist domain by May 27, 2022. Why? Moving to dynamic IP addresses is part of a critical infrastructure upgrade. See Action req...

Resolved! Extremely high background data usage when Firebase Performance is enabled in our Android app

We are developing an Android app that uses AppDynamics 20.5.0 and Firebase Bill-of-Materials 26.8.0, which includes Firebase Performance. We recently received a report from a user who found that the background network data usage of our app was extre...

How can I get Unique User Count metric?

Hi, Please let me know if you can help me get this metric (Unique User Count)? If yes, kindly let me know how to derive it. Best Regards Mohan Krishna V ^Post edited by @Ryan.Paredez post was split off into its own post and the title changed to...

Resolved! Failed to create the EUM user account in the database.

When I run the script to install EUM (euem-64bit-linux-21.4.3.34447.sh), it showed this notification: ....Setting the configuration properties...Checking EUM MySQL versionPlease wait as this operation may take some time...Loading class `com.mysql.jdb...

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